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First Class Tile LLC

Ceramic Tile, Kitchen and Bath Remodeling, Flooring Sales and Installation,

About us

5 Employees, no subs, cost determined by job.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Remodeling, kitchen and bathroom, custom showers, fire places, foyer, patios, porches, and tile. Granite kitchen countertops, marble.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.063 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
0%
2
2%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 63 reviews

Judy A.
12/2021
5.0
home remodeling
  + -1 more
I hired First Class Tile to remove my kitchen backsplash. I needed the job done quickly, and Edward was able to come within a few days of hiring and remove the backsplash. He also prepped our walls for adding new backsplash. He got the job done in a day and I was beyond impressed with his work. He was very professional and easy to work with. He made the process stress-free and was very communicative. I would highly recommend this company!
Description of Work: Kitchen Backsplash Removal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Rob M.
12/2018
5.0
ceramic tile
  + -1 more
He was able to come out a few days after I called to perform the job. He was able to complete the work the same day (in about 5 hours) with top notch quality. The work looks impeccable and I am very pleased with the result.
Description of Work: I needed bathroom floor (12x24) tile installation urgently before the holidays. The size of the room was about 50sq. ft.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Margie A.
04/2018
5.0
ceramic tile
  + -1 more
They did a great job. They were quick, nice, professional, and reasonably priced. The only thing is I called them a couple of times after the job was done to do a new job but never got a call back. I would still highly recommend them.
Description of Work: They ripped out approximately 1100 square feet of tile flooring and installed new ceramic tile flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Doug E.
01/2018
5.0
ceramic tile
  + -1 more
Completely satisfied with installation of kitchen tile. Prompt response to initial request, started on-time and listened to any questions I had. Professional from start to finish!
Description of Work: Kitchen ceramic tile backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann Y.
01/2018
5.0
ceramic tile
  + -1 more
Very responsive- installed original backsplash and Would recommend to anyone needing tile work! Thank you!!
Description of Work: Removed row of tile to make room for new microwave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melissa W.
01/2018
5.0
ceramic tile, flooring contractor, fireplaces
  + 1 more
First Class Tile is exactly what the name implies. Eddie Luca and his crew do impeccable work! Initially, Eddie came out just to quote our first floor tile job. As I walked him through the house and happened to mention the other home improvements we were planning, I was pleased to find out that he could also complete our fireplace make-over & our front porch stone work. The scope of work included: removal of existing ~1,300 sq. ft. ceramic tile/carpet, prepping and installing 1,300 sq. ft. porcelain tile, installing fireplace stone and installing porch stone. Eddie and his crew were punctual everyday for 2 weeks, professional and take pride in their work. He and his crew moved our large pieces of furniture/appliances either downstairs or into the garage. As they removed the ceramic tile, they used water to keep the dust to a minimum since we were living in the home during construction. Our job necessitated a level subfloor to ensure proper installation of the tile. Eddie and his crew had the existing flooring removed and the subfloor installed and level in 2 days! He and his crew cleaned up every day before leaving our home. He knew we would be living in the house during construction so he made it easy and accessible for us to get upstairs and into the 1st floor office (where flooring was not being redone). He and his crew even moved our large pieces of furniture back into the house upon completion of the job! Eddie is a perfectionist which shows in his work. After installing the tile and grouting, he went over the entire floor marking spots where he felt a little more grout should be added. The front porch stone installation was a small job but it needed to coordinate with the prior stone work we had completed a few years ago on the bay windows. The fireplace make-over required an experienced, talented stone mason. Eddie definitely out-did himself! The finished product is far more than we could have imagined! Eddie and his crew are an exceptional company! Eddie's talent, attention-to-detail, personable/positive demeanor and respect for our home made the 2 week flooring project (which kept my family of 4 mostly upstairs) almost pleasant! Before Eddie completed all of the work, we decided to ask him to quote the flooring for one of our 2nd floor bathrooms! He was able to complete the bathroom flooring with the same attention-to-detail and we will be contacting him to install our kitchen backsplash in the near future. First Class Tile is THE COMPANY to contact if you are looking for a tile or stone professional. The end result will be even more beautiful than you expected!
Description of Work: Porcelain Tile installation throughout first floor including removal of existing ceramic & carpet, Install fireplace stone, Install stone on porch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Claire V.
01/2018
5.0
ceramic tile
  + -1 more
The owner, Edward, and his assistant were both very professional and courteous. Edward is definitely a master of his craft. The job took two days with tear down and install. They took their time to make sure every tile placement was perfect and they cleaned up so well I couldn't even tell anyone had been working there when I got home from work. I will definitely be calling them for future tile work in my home.
Description of Work: First Class Tile removed and replaced our kitchen backsplash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Ami M.
01/2018
5.0
ceramic tile
  + -1 more
Edward did a fantastic job! He was very respectful of my house and did a great job protecting my carpet, etc. He also did a great job cleaning up at the end of the project. The bathtub looks great! I am a very picky customer, and Edward exceeded my expectations. I would highly recommend him!
Description of Work: Edward retiled my guest bathtub.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Debra G.
01/2018
5.0
ceramic tile
  + -1 more
We had many problems obtaining unbroken tile in the correct dye lot, which forced Ed to reschedule several times. His estimate was fair, he rescheduled quickly multiple times, and was unbelievably responsive (he responded to calls and texts almost immediately). He came when he said he would, did the work quickly( and hopefully well), and cleaned up very well. His methods and tilework were far superior to that of the previous contractor. Given that we had many problems obtaining enough of the correct replacement tile, Ed went above and beyond to work with me. Overall, it was a pleasure to work with him, and I would not hesitate to use him again or recommend him.
Description of Work: Powder room floor had been retiled by previous contractor. The grout broke and tiles came loose. We hired Ed Luca of First Class Tile to redo the tllework.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Anne K.
11/2017
5.0
ceramic tile
  + -1 more
Great. They arrived at the time that they promised and were able to finish the job in or in less than the time originally committed.
Description of Work: Edward both installed the original tile in our master bathroom and repaired it after we had a major plumbing problem. We were very happy with his work both times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric S.
10/2017
1.0
ceramic tile
  + -1 more
We had kind of a strange encounter with this company. I chose this company because of all of the good reviews on Angie's List. Last week, I called and left a detailed message on their voice mail. He called back, but didn't leave a message. My wife works an earlier shift and occasionally works out of the house, so I asked her to call again to arrange a time they could come out and give us an estimate. My wife called them yesterday and they hung up on her mid-sentence. Where is this company that had all of the great reviews? Obviously they don't want our money. That's ok. We will find somebody else.
Description of Work: We have cracked grout, cracked tiles and drywall damage in our shower.

Rating CategoryRating out of 5
professionalism
1.0


Response from First Class Tile LLC
Hi to whoever is reading. I find it strange that [Member Name Removed] left me a bad review and where his name and address is it's actually my business adresss and there's no phone number for me to even contact. I never got such call as [Member Name Removed] so writes. My reviews are what keeps me in business and every customer is important to me. I would never hang up on nobody intentionally if that's what happened. My opinion is that this [Member Name Removed]must be a competitor and wants to write bad reviews to help him out. Thanks again for Angie's list of no help here when I talked to them. Why isn't his information showed if he has nothing to hide???

Susie H.
07/2017
5.0
ceramic tile, flooring contractor
  + 0 more
Excellent job tiling master bathroom floor and shower. Included removing old tile and shower walls and flooring, leveling floors, and rerouting plumbing. All of this was done within a week. Edward and his crew were great to work with--professional, hard-working and thorough. Highly recommend this company.
Description of Work: tiling
Rating CategoryRating out of 5
Yes, I recommend this pro

Kelly L.
07/2017
5.0
ceramic tile
  + -1 more
Wonderful workmanship...The floor looks great!
Description of Work: Kitchen tile installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer W.
06/2017
5.0
ceramic tile
  + -1 more
Timely, excellent craftsmanship, and amazing pricing. Very happy with how well they communicated with me and went above and beyond. Would gladly recommend them to anyone.
Description of Work: I needed tile work done for the surround of my fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carolyn S.
05/2017
5.0
ceramic tile
  + -1 more
He was prompt, objective and professional.
Description of Work: I requested that Mr. Luca give a professional opinion on the cause of a crack in the tile in our foyer. He came out right away, and spent time looking at the problem and analyzing the stability of the tile and sub floor below. He did not charge for this service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sean S.
05/2017
5.0
ceramic tile
  + -1 more
They were great. Quickly responded to my Angie's List inquiry. Won the bid with a reasonable price. Finished in just a few days. The quality of the install was top notch. I will be using them again.
Description of Work: Tiled 600+square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Devin A.
04/2017
5.0
ceramic tile
  + -1 more
It was really good. He does a good job, he knows what he's doing.
Description of Work: They did demo to a back splash that was in our kitchen and installed a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Anne E.
04/2017
5.0
ceramic tile
  + -1 more
This was a job I had already started and realized it was harder than first thought. I called First Class Tile for a quote to re-grout my shower walls. Edward was on time, removed his shoes and proceeded to inspect the shower. He told me what I was doing would be what he would do. He proceeded to tell me how to finish the job I had started and explained how to fix my noisy bathroom fan. In fact he asked for a can of WD40 and he did it. I liked him very much and feel I would be comfortable hiring him for a future job. Now I see why he had such a good rating. Very professional.
Description of Work: Re-grout shower walls

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pat H.
04/2017
5.0
ceramic tile
  + -1 more
We had a good experience with them. They were attentive and did a really good job. All the work they did and the cost factor blended in, it was a all around good experience.
Description of Work: They were here around the end of January to do a back-splash for our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Rick O.
03/2017
5.0
ceramic tile
  + -1 more
It was a wonderful experience. The initial contact, the estimate, ongoing communication, and the quality of work was first class (no pun!). I am extremely satisfied and I can say with certainty this is by far THE best contractor I have ever worked with. This is the experience that I expect from the contractors I find on Angie's List.
Description of Work: Our shower pan liner was leaking down into our foyer. They Removed all the necessary tile, installed a new liner, and re-tiled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,094

John S.
03/2017
5.0
ceramic tile, home remodeling
  + 0 more
We had a small-to-medium-sized backsplash job for which we solicited several bids. First Class Tile had the second to the lowest price. We chose them based on the volume of positive reviews, plus Ed's confidence that his team could handle a slightly tricky mosaic tile and have it done in one day. We were not disappointed - Ed and his team were friendly, professional, and efficient, and the results are perfect. You can tell when a crew has a good rapport and works well together, and this was definitely the case. Somehow, they even left our garage cleaner than it was before setting up their equipment. Highly recommended.
Description of Work: Kitchen Backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

David B.
03/2017
5.0
ceramic tile
  + -1 more
Excellent work. Timely, efficient, high quality. Very satisfied.
Description of Work: Tile installation in half bath, laundry room and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GREGORY F.
01/2017
5.0
ceramic tile
  + -1 more
They do great work! The end product was beautiful and anybody that uses them will be just as pleased.
Description of Work: They redid the tile floor in my shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

andrew B.
11/2016
5.0
ceramic tile
  + -1 more
Ed and his team were very efficient and nice. THEY had the whole house level In a day then all tiled in 2 days (1100 Sq ft).
Description of Work: Leveled a poorly done stamped interior concrete floor then laid down faux wood Porcelin tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul D.
10/2016
5.0
ceramic tile
  + -1 more
Ed and his crew did a great job on my bathroom. These guys are pros...even my glass installer commented on how plumb and level the tiles were. Price was fair too.
Description of Work: bathroom tile including bath deck and shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700
    • 1(current)
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Contact information

1270 John R Rd, Rochester, MI 48307

firstclasstile.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Kitchen and Bath Remodeling,
Flooring Sales and Installation,
Fireplaces,
Bathtub Restoration,
Floor Cleaning and Waxing,
Marble and Granite

FAQ

First Class Tile LLC is currently rated 5 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

First Class Tile LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, First Class Tile LLC offers free project estimates.
No, First Class Tile LLC does not offer eco-friendly accreditations.
No, First Class Tile LLC does not offer a senior discount.
Yes, First Class Tile LLC offers emergency services.
No, First Class Tile LLC does not offer warranties.
First Class Tile LLC offers the following services: Remodeling, kitchen and bathroom, custom showers, fire places, foyer, patios, porches, and tile. Granite kitchen countertops, marble.
Ask for details.

Contact information

1270 John R Rd, Rochester, MI 48307

firstclasstile.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM