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Home Depot

Kitchen and Bath Remodeling, Carpet Sales and Installation, Hardware & Home Improvement Stores,

About us

We're here to help you do more. Provide the know-how you need. Give you the resources to get it done. Unleash the doer in you.

Business highlights

46 years of trusted experience

Services we offer

Appliances, bath, building supplies, electrical, electronics, flooring, furniture, garden center, heating & cooling, holiday, home décor, home fitness & recreation, kitchen, lighting & fans, outdoor living, outdoor power equipment, power tools, storage & organization & value center

Reviews

4.516 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
25%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.5
responsiveness
4.4
punctuality
4.7
Showing 1-16 of 16 reviews

John M.
09/2017
1.0
home remodeling
  + -1 more
We had a problem. They wanted to send an inspector over, and wanted me to pay them $50. How many times do you think I will go to Home Depot now? They farm out the work. They don't have their own people. The price was okay. There were a couple of things that we didn't get. The layout we wanted wasn't they layout that we had to get. The corner where there was an L shaped cupboard was dead space, and it's still dead space. I wanted to use that space. For whatever reason, it was impossible, but I can't believe it was impossible. It's just the way it worked out. The quality was okay. When you call them up and they respond that they want $50 to come out and look at a problem, I don't think that's a good response. They did get here on time. I will never use them or be in a Home Depot store in my life. I have three more payments left, and I am going to cut up my Home Depot card into 52 pieces, going into an envelope, and getting mailed to their home office in Atlanta, GA. They can take whatever they want to do with it and shove it wherever they want to shove it. They better never bother me. They need to quit sending me emails and things. I don't ever want to hear from that company again as long as I live. I talk to them every month I pay my bill and complain. I just can't put into words how I feel about them. I have a few adjectives for them. I'm done with them.
Description of Work: They did the granite and the cupboards in the kitchen.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$8,000

Carl G.
08/2017
5.0
appliance sales
  + -1 more
I'd give them "A's" down the line. It was a piece of cake. They gave me 10% off as a veteran. I'm never been disappointed. They work with me.
Description of Work: Purchased a cook top stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carl G.
08/2017
5.0
countertops
  + -1 more
It was a 2 week process. So many crews to schedule. It's a very involved process. I am absolutely satisfied with the work. If I'd had a problem they'd fix it. I'd rate them an "A". I've never had a problem. They always explain what they are going to do ahead of time and if I don't like it, they fix it. I've always received some kind of discount and great financing. I would use them again.
Description of Work: Replace counter tops and back splash in kitchen. Also replaced kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

David T.
05/2016
4.0
cabinet refacing
  + -1 more
unknown
Description of Work: A water heater was installed. It was a good install and heater has worked well. The work area could have been left in a cleaner condition.
Rating CategoryRating out of 5
Yes, I recommend this pro

Chuck J.
12/2014
5.0
home improvement stores
  + -1 more
The people at the store are fantastic, but their delivery people stink. I have no problem with Home Depot themselves. I was just there last night and one of the workers came up and hugged me. It's that kind of relationship with a lot of people that have worked there. Everybody always greet you when you walk by. The people who work there are probably some of the nicest people you'd ever meet. I'm there all the time. It's like my second home. We've probably spent $6,000 there over the last six months. I would give this store an "A", but the people who came out to deliver, I'd give them an "F".
Description of Work: We bought some Christmas decorations there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

David V.
11/2014
4.0
flooring contractor, remodeling
  + 0 more
unknown

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

David P.
08/2013
4.0
carpet installation, flooring contractor, home remodeling
  + 1 more
The installations went great however we had numerous problems with ordering, delivery and scheduling !!!!
Description of Work: Installed laminate flooring in 4 rooms & a hallway plus carpeted the master bedroom .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$3,200

Annette M.
03/2012
1.0
home remodeling
  + -1 more
The woman that I was dealing with called in another associate and he gave me a quote in Home Depot jargon. I told them I could not understand it. He then went over it but gave me another quote that I still could not understand. I told them I would not do business with them.
Description of Work: I was having them design my kitchen. I ordered cabinets but did not go any further.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


KEN S.
10/2006
4.0
carpet installation
  + -1 more
Very well. The store staff was helpful and even though a little slow at getting it done in the system, we had it all worked out and scheduled. Installation was a good experience and took only a few hours.
Description of Work: Installation of new carpet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$850

06/2006
5.0
gutter repair
  + -1 more
THEY WERE VERY GOOD.
Description of Work: THEY DID GUTTER REPAIR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

03/2006
5.0
carpet installation
  + -1 more
THE WORKERS WERE VERY TIDY AND PROFESSIONAL WHILE IN MY HOME. THE PRICE WAS A LITTLE HIGH. HOME DEPOT HAD A LARGE VARIETY OF COLORS TO CHOOSE FROM AND THEY WERE VERY HELPFUL IN EVERY PHASE.
Description of Work: THIS COMPANY CAME OUT AND INSTALLED CARPET IN MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

ANDREW K.
03/2006
5.0
home remodeling
  + -1 more
THIS COMPANY WAS VERY EFFICIENT AND PROFESSIONAL IN THEIR WORK. THEY DID A GOOD JOB AND I WAS PLEASED WITH THE FINAL RESULTS. THEY WERE NEAT, CLEAN AND DID A GOOD JOB OF CLEANING UP AFTERWARDS.
Description of Work: THEY REMODELED MY BATHROOM. THEY REPLACED THE WALLS, FLOORING, AND FIXTURES. THEY ALSO UPDATED THE ELECTRICAL WIRES AND THE PLUMBING SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

03/2006
5.0
carpet installation
  + -1 more
I TOOK THE FURNITURE OUT OF THE ROOM AND PUT THE FURNITURE BACK IN THE ROOM WHEN THEY GOT DONE. I FELT THE PRICE WAS A LITTLE EXPENSIVE BUT THE QUALITY OF WORK MADE UP FOR IT. THEY DID A VERY GOOD JOB AND IT WAS A GOOD EXPERIENCE.
Description of Work: THIS COMPANY INSTALLED CARPET IN ONE ROOM. THEY TOOK THE OLD CARPET OUT, PUT IN THE NEW CARPET AND TOOK THE OLD CARPET WITH THEM.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

BEN C.
03/2006
5.0
flooring contractor, home improvement stores
  + 0 more
THEY ARE VERY GOOD. THEY ARE VERY RELIABLE. THEY WORKED VERY QUICKLY. I WAS VERY SATISFIED WITH THEM. THEY DID WHAT THEY SAID THEY WERE GOING TO DO AND THAT'S IT.
Description of Work: THEY INSTALLED LINOLEUM IN MY KITCHEN, DINING ROOM AND WASH ROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

03/2006
5.0
doors, home improvement stores
  + 0 more
THEY WERE VERY ACCOMMODATING TO US BECAUSE THEY CLEANED UP ALL OF THE MESS AND TOOK IT ALL AWAY. IT WAS A VERY SUCCESSFUL JOB. THEY ARE TOPS IN OUR BOOK.
Description of Work: THEY MEASURED THE FRAME AND THE DOOR. THEY CAME THE NEXT DAY WITH A SOLID WOODEN DOOR ALREADY IN A FRAME. THEY ALSO HAD TO REPLACE THE DOOR SEAL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

BRENDA W.
03/2006
5.0
countertops
  + -1 more
I HAVE USED THIS COMPANY MANY TIMES. I REALLY LIKE THE CONTRACTORS THAT THEY OFFER. I HAVE NEVER HAD ANY PROBLEMS WITH THIS COMPANY. THEY DO EXTREMELY GOOD WORK AND I AM VERY SATISFIED WITH WHAT THEY DID.
Description of Work: THEY REPLACED MY OLD COUNTER TOP WITH A NEW ONE IN MY KITCHEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

    Contact information

    225 W Avon Rd, Rochester Hills, MI 48307

    www.homedepot.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    Carpet Sales and Installation,
    Hardware & Home Improvement Stores,
    Flooring Sales and Installation,
    Countertops and Backsplashes,
    Doors,
    Cabinet Refacing and Refinishing,
    Appliance Sales and Installation,
    General Remodeling,
    Gutters,
    Interior Painting,
    Exterior Painting

    FAQ

    Home Depot is currently rated 4.5 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 6:00 AM - 10:00 PM

    Tuesday: 6:00 AM - 10:00 PM

    Wednesday: 6:00 AM - 10:00 PM

    Thursday: 6:00 AM - 10:00 PM

    Friday: 6:00 AM - 10:00 PM

    Saturday: 6:00 AM - 10:00 PM

    No, Home Depot does not offer free project estimates.
    No, Home Depot does not offer eco-friendly accreditations.
    No, Home Depot does not offer a senior discount.
    No, Home Depot does not offer emergency services.
    No, Home Depot does not offer warranties.
    Home Depot offers the following services: Appliances, bath, building supplies, electrical, electronics, flooring, furniture, garden center, heating & cooling, holiday, home décor, home fitness & recreation, kitchen, lighting & fans, outdoor living, outdoor power equipment, power tools, storage & organization & value center

    Contact information

    225 W Avon Rd, Rochester Hills, MI 48307

    www.homedepot.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM