I hired Premier to cut my grass weekly. From the very first cut, there were problems. They blew grass into my flower beds, areas on my patio and porch were not cleaned of the cut grass, and the grass was not evenly cut. As such, the grass would look like it had not been cut a couple of days after they cut it. This lead to the most troublesome issue. They would leave huge clumps of cut grass in my lawn. It made it very unsightly as the cut grass would brown and sit on top of the grass in they yard. I contacted Garrett, the owner, regarding my concerns. He blamed the weather on the problems with the grass. How come other home owners on my street did not have these same issues? He did attempt to rectify the problem by going over the lawn multiple times. But it just built up the clumps of grass in the yard and damaged the overall health of the lawn. The last straw was when his crew damaged my vinyl fence. Instead of standing behind his business and acknowledging the mistake made by his crew, he cited that the fence panels had been replaced due to prior damage. Well panels have never been replaced on the fence and it was just an attempt to not stand behind his crew's clumsiness and lack of skill. I could not and would not recommend this company to others.
Description of Work: Mow lawn, trim
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$25
Anne J.
07/2012
5.0
lawn service
+ -1 more
Their price is very reasonable, they do good job and we don't even have to call them, they just come and do the job.
Description of Work: Premier Lawn and Snow did snow removal and lawn mowing for us.
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Service Categories
Lawn and Yard Work,
Landscaping - Lighting,
Pavers and Hardscaping,
Snow Removal,
Leaf Removal,
Landscaping
FAQ
Premier Lawn and Snow is currently rated 3 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Premier Lawn and Snow accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Premier Lawn and Snow offers free project estimates.
No, Premier Lawn and Snow does not offer eco-friendly accreditations.
No, Premier Lawn and Snow does not offer a senior discount.
Yes, Premier Lawn and Snow offers emergency services.
No, Premier Lawn and Snow does not offer warranties.
Premier Lawn and Snow offers the following services: Complete lawn and snow services.