Speedway Refrigeration & Appliance Repair

Appliance Repair, Appliance Repair - Small, Drain Cleaning

About us

****Our Company gives the utmost respect to our customers, and we appreciate the trust placed in us. We will do our best to perform service in a timely, and professional manner.

Business highlights

49 years of trusted experience

Services we offer

In the business of repairing appliances for over 40 years. Repairs include refrigerators, stoves, dishwashers, washers, dryers, garbage disposals & air conditioners.

Services we don't offer

Appliance Refurbishing, Selling Parts, Selling Appliances.

Amenities

Warranties
Yes


Accepted payment methods

Check

Reviews

4.7297 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 151-175 of 297 reviews

hon C.
08/2012
4.0
appliance repair
  + -1 more
The owner made the firsr call on 7/18/12. he was prompt and courteous.He was pretty fast and found out the problem quick.He replaced the thermo unit. He did 30 min.work and charged me $143.58 including coupon.i thought it was kind of high.he made the the second service call on8/2/02.This time it was the frig. I told him the frig was not cold enough and it was not making any ice. he was promt.he came the same day. He told me the fan was not working.He replaced the fan.He vacuumed the air filterthen he left.the whole job was done in 45 min top.He charged me $ 292.83.He gave no breakdown of the bill.He said he charged by the job.In other words,he charged anything he feels like. For the coupon,his explanation was "I did not charge you things I did" but he did not do anything else. he left. the frig is still not making ice.I am afraid to call him back.God know how much he wii charge me for the " JOB".BUyer Beware!!!!!!!!!!
Description of Work: replaced thermo unit for the dryer and replaced fan for the frig.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$436.51

Response from Speedway Refrigeration & Appliance Repair
We try to satisfy every customer, however it is not always possible. A dryer is a much simplier appliance than an refrigerator. This customer seems to have had a problem with my time on the job, all jobs are not the same. I'm paid for what I know not the time spent on the job. He was told what the cost would be before the work was done if there were any reservation he had a chance to decline. He was given a copy of the bill explaining the breakdown. This was two seperate dates and I feel that there should have been seperate reports this would have balanced the total price not making it look as it was a one time deal.

Joseph M.
08/2012
2.0
appliance repair
  + -1 more
I have a Sub Zero refrigerator that was not running correctly. The compressor was running very hot, and the freezer was not staying as cold as it should. The refrigerator was running normal. It turns out the only real issue was that the fan (all located on top of the unit) was not clean enough. It took more than just a vacuum to get it clean. In any case, my cleaning job was not good enough. Mr. Moss did an excellent job cleaning in out, and then also adjusted the Freon levels. The job took about an hour and a half. I wasn't extremely happy about being charged $180 in labor for less than 2 hours of work, but my refrigerator seemed to be working fine. There was also $62 in parts, but I'm not sure what part, since the only part needed was a little Freon. My real issue started the next day when I noticed frost in my refrigerator. Remember, that side was running fine prior to the above work. I also started noticing the temp rising, and no matter what I set the thermostat to, the temp wouldn't drop to where it needed to be. I ended up calling a different company for service (Sub Zero recommended - Not listed in Angie's) to have it inspected. It turned out that the evaporator had a leak in it, as well as the compressor pump not working correctly. I also needed the thermostat replaced. Bottom line, another $1200 out of my pocket, But hey... it's finally working right! I would have gave an F here, but I'll cut Mr. Moss some slack. Was it just a coincidence the refrigerator side started having issues the day after he worked on the unit? Maybe it was only a matter of time, but my guess is that when the Freon was adjusted it was not done right. But I know nothing about refrigeration units, so maybe that thought is way off-base. Take what you like from this. As I mentioned, maybe it was inevitable that the second set of issues manifested. My only advice is that if you have a Sub Zero refrigerator, go with their recommended service companies. That info can be found on the Sub Zero website.
Description of Work: Refrigerator cleaned and Freon level adjusted.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$250

Response from Speedway Refrigeration & Appliance Repair
The compressor was running very hot because the condenser needed cleaning badly. The necessary time was spent to correct the problem that was present. The unit was working fine when I left. If there were any further problems the customer had my number all he needed to do was dial my up just that simply. I would have been glad to give him service.

Kay B.
08/2012
5.0
appliance repair
  + -1 more
My washer had completely stopped and Mr. Moss came in and diagnosed the problem and fixed it in the same day. My children were leaving the next day and he fit me in his schedule so that I could have them ready for the trip. He was very honest about the condition of the washer and if I should make the repair or replace the machine. I would definitely use him again.
Description of Work: replace washer part

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ryan S.
08/2012
5.0
appliance repair
  + -1 more
I called early on Saturday, spoke with the repair man and he stated he might not be able to make it out today. He called again a couple hours later letting me know he could arrive that day. He showed up on time and corrected the problem within an hour.
Description of Work: Fixed heating element in dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Julie O.
08/2012
5.0
appliance repair
  + -1 more
He is great and responsive; he returns my calls right away and comes as soon as he possibly can. He is very polite, professional and gets the job done. It was pricey.
Description of Work: I used Speedway Refrigeration & Appliance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John W.
06/2012
5.0
appliance repair
  + -1 more
He is just great. We have used him many times in the past. Excellent communication. I consider him very trustworthy, and trust his opinion as well.
Description of Work: He fixed my dryer that wasn't heating up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Sharon C.
06/2012
5.0
appliance repair
  + -1 more
Mr. Moss showed up on time, evaluated the dryer efficiently, and replaced the sensor (he had one on his truck, so he was able to do this immediately). He spent considerable time vacuuming accumulated lint out of all areas of the dryer and the vent pipe and wiping the surfaces clean. He was friendly, capable, and very professional throughout his service call, and explained what he was doing as he worked. I plan to call him for any future appliance repairs, and would recommend him without reservation.
Description of Work: Our 11-year-old Kenmore gas dryer was tumbling, but not heating.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Joshua L.
06/2012
5.0
appliance repair
  + -1 more
Fast service. Was able to come out same day and fix the problem.
Description of Work: Wife killed the washing machine (don't tell her I said that). I called Speedway late morning and Moss was able to come out same day, early afternoon. Come to find out, my 2 1/2 year olds sock clogged a pump and the water couldn't get pumped out. Moss tried to get the sock out, without success, and had to replace the pump. Overall, I am very happy and would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Speedway Refrigeration & Appliance Repair
Thank you for allowing my company to service yoou appliance. Speedway refrigeration and Appliance

Jason R.
05/2012
5.0
appliance repair
  + -1 more
Speedway Refrigeration is awesome!!! I called them to schedule an appointment to have my Sub-Zero dual compressor refrigerator repaired since it was not keeping food cold on the refrigerator side (freezer worked fine). I had a pretty desperate need since it was hot outside, and my food was spoiling due to lack of refrigeration. Mr. Moss, the owner of the company, came out an fixed my problem. He did what a competitor of his could not. He is good at what he does and has a great personality. I will definitely use them again! And by the way, this company was able to squeeze me in for an appointment faster than originally scheduled. They go out of their way to service customers needs.
Description of Work: Repair of Sub-Zero dual compressor refrigerator that would not keep food cold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Raymond T.
05/2012
5.0
appliance repair
  + -1 more
He is very honest and gave me a $34 discount for being an Angie's List member.
Description of Work: He fixed my dryer. He explained and showed me everything he did to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Louis S.
05/2012
5.0
appliance repair
  + -1 more
I called Saturday around noon. He told me he was booked, and that he probably would not be able to make it until Monday. Later that Saturday, around 6:00, he called and asked if I'd still like him to take a look. When he didn't have the right part was back on Monday to get it fixed. He was very courteous, professional and patient while my three year old peppered him with questions.
Description of Work: Fixed our broken laundry washer agitator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

B M.
03/2012
2.0
appliance repair
  + -1 more
Called to make an appointment. Was given a 12:00 pm to 2:00 pm window. I took 3 hours off from work. Called at 2 pm to tell them I needed to go back to work and they claimed no record of my appointment. Could not figure out what could have happened. Was very apologetic, but I am going to call someone else with better business practices in place. Also, does not answer phone with business name, rather just a hello.
Description of Work: Did not perform any service, did not show up for agreed upon appointment.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
2.0


Response from Speedway Refrigeration & Appliance Repair
Apparently (Member) called another company thinking it was calling Speedway. We had no record of his call, l ask the name of the person he spoke with he did not know.However, when he reached my company I apologized for the missed comunication and offered to service his appliance he stated he would call someone else. I hope he received great service.

Wendy T.
03/2012
5.0
appliance repair
  + -1 more
Dryer not heating up. Moss came out the same day to perform the services. Moss was very professional and explained the problem and the solution.The coil over the burner was replaced. He had the dryer heating up in less than 1 hour. I would use this company again.
Description of Work: Fixed Dryer that was running but not heating up. The dryer ducts/vents had been cleaned prior to service call so that was not the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$183

Response from Speedway Refrigeration & Appliance Repair
Thank you for allowing me to work for you. Mr. Moss

Jim S.
03/2012
5.0
appliance repair
  + -1 more
Moses did a great job saving our refrigerator! He replaced the motor, did an overall service of the entire fridge, and now it runs like new. This is our second time having him provide service (previously fixed a dryer). Great service provider.
Description of Work: Refrigerator motor repair, maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

ashis M.
03/2012
4.0
appliance repair
  + -1 more
Was supposed to come between 10:00 to 12:00, but called at 1:30 PM that he will come after half an hour. Clean out one of the gas burners of the stove. Took him not more than 15 minutes. Our over-the-range microwave was also not warming food. He put a cup of water inside, run it for few seconds, and concluded it was not worth fixing it. He told he will not charge anything for the microwave. not to mention he has not done anything on it. Charged $110 with Angies coupon (15%) reduced to $93. Way too expensive for our job.
Description of Work: cleaning a burner in the stove.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

$93

Richard T.
03/2012
5.0
appliance repair
  + -1 more
Overall everything went as one would expect it to go. Would call them again.
Description of Work: Took two visits a/c needed parts to fix the problem with our gas dryer. On the second visit, he also looked at the gas range and cleaned two burner's that were not working right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

Mark C.
02/2012
5.0
appliance repair
  + -1 more
Professional, courteous, old school, didn't waste time. Mr. Moss is a one-man operation, but he's everything you want from an alliance repair service. Diagnosed and fixed the problem with no problems.
Description of Work: Diagnosis of problem with refrigerator and replacement of circuit board.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$312

Thomas S.
01/2012
5.0
appliance repair
  + -1 more
This is the first time we have been using them. We just became acquainted with Angie’s List. Overall, we have had a pleasant experience with the guy. It looks like he is doing all the right things. His responsiveness has been very good. He has worked with us. We have had some issues with when he could come between his schedule and ours. He has been very cooperative about that. We will use them again in the future.
Description of Work: Our dishwasher is not draining properly. The guy from Speedway Refrigeration & Appliance is now taking care of it for us.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Imran A.
01/2012
5.0
appliance repair
  + -1 more
So, far refrigerator is working and no leaks can be found.
Description of Work: CASE: Kenmore refrigerator, the freezer section had ice built behind the back panel. Bottom was fully covered with 8 to 10 inches of ICE. Which lead to a leak in front of the refrigerator. Solution: Moss poured slowly over a gallon of boiling water...removed all ice and cleaned the COIL (back panel) . Asked that I tape my broken ICE dispenser as it allows warm air to enter the refrigerator. Solution two was to replace the entire door as Kenmore makes

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Richard P.
01/2012
5.0
appliance repair
  + -1 more
Mr Moss is exactly what you hope for when you call somebody to perform a service at your house. He's friendly, looks and acts professional, arrives on-time, does the work (aka. solves the problem), and cleans up. I would highly recommend him for appliance repair work in your home. We really wanted our dryer repaired the same day we called, approx 2 pm. He told us he'd try and fit us in at the end of the day, and he called around 6:30 to let us know he'd be coming...GREAT...he was in/out by 8 p.m., and we had a dryer that worked again, and a major fire hazard avoided.
Description of Work: PROBLEM: Our natural gas heated dryer stopped blowing hot air, so our laundry wasn't getting dry. SOLUTION: Mr. Moss arrived in a timely manner, identified the thermo-coupler was toast, replaced it and a few other small parts, cleaned out all the lint that had built up around the pilot flame (yikes...major fire hazard!), tested the dryer, cleaned up and left in just over an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166

Robert H.
01/2012
5.0
appliance repair
  + -1 more
Mr Moses had a personal touch and was responsive. He had good quality work and a fair price.
Description of Work: Speedway Refrigeration & Appliance serviced our refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah B.
01/2012
5.0
appliance repair
  + -1 more
Went great overall. Got fast, above-board service.
Description of Work: The ice maker inside my fridge stopped working. Was worked on and hopefully fixed. Was asked if I wanted to go ahead and just have a new one put in in case the repair didn't work. I said no -- had to have a new one put in a couple days later. Speedway also (for free) looked at my gas stove to figure out why i was having trouble with a couple burners and figured out the problem and helped solve it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$182.37

Jacob J.
12/2011
5.0
appliance repair
  + -1 more
Excellent service! I called and left a voice mail for Mr Moss at around 2pm. He responded to my voice mail in less than 30 minutes. Initially he said he wouldn't be able to fit me in until the next morning, but would let me know if he got a cancellation for the same day. He called back less than an hour later and let me know he would come by in about 20 minutes. Upon arrival, Mr. Moss quickly diagnosed the issue. He had a replacement part on hand, so he was able to fix everything in one visit. Very friendly guy. He even threw in a replacement bulb in the fridge as mine had burned out! No more than 2.5 hours elapsed from my first call to him leaving my house! I don't have enough background in such repairs to say whether 240 was a good price, but I was happy to pay it for such great service. Will definitely call on Mr. Moss in the future. Jake
Description of Work: Mr. Moss repaired my side-by-side refrigerator/freezer, which was not cooling due to a bad defrost heater. He replaced the defective part, defrosted the coils, cleaned the compressor and replaced a burned out bulb.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Susan H.
12/2011
5.0
appliance repair
  + -1 more
I called Mr. Moss on Thursday morning and he came later that day and made the repairs to the dryer. He was very nice, courteous, and professional. Even though it was getting late, he stayed until the job was done. Quality work and a good work ethic. I would definitely hire him again.
Description of Work: My clothes dryer would tumble but not get hot. Mr. Moss came out and made the necessary repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Justin P.
12/2011
5.0
appliance repair
  + -1 more
He was very courteous and punctual.
Description of Work: He repaired a broken washing machine by replacing a pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

P.O. Box 40232, Redford, MI 48240


Service hours

Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Drain Cleaning

FAQ

Speedway Refrigeration & Appliance Repair is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 5:30 PM

Tuesday: 9:00 AM - 5:30 PM

Wednesday: 9:00 AM - 5:30 PM

Thursday: 9:00 AM - 5:30 PM

Friday: 9:00 AM - 5:30 PM

Saturday: 10:00 AM - 5:00 PM

Speedway Refrigeration & Appliance Repair accepts the following forms of payment: Check
No, Speedway Refrigeration & Appliance Repair does not offer free project estimates.
No, Speedway Refrigeration & Appliance Repair does not offer eco-friendly accreditations.
No, Speedway Refrigeration & Appliance Repair does not offer a senior discount.
No, Speedway Refrigeration & Appliance Repair does not offer emergency services.
Yes, Speedway Refrigeration & Appliance Repair offers warranties.
Speedway Refrigeration & Appliance Repair offers the following services: In the business of repairing appliances for over 40 years. Repairs include refrigerators, stoves, dishwashers, washers, dryers, garbage disposals & air conditioners.
Appliance Refurbishing, Selling Parts, Selling Appliances.

Contact information

P.O. Box 40232, Redford, MI 48240


Service hours

Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
10:00 AM - 5:00 PM