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Better Yards Landscaping

Landscaping, Landscaping - Lighting, Pavers and Hardscaping,

About us

At Better Yards Landscaping, we have provided premiere landscape and hardscape services for the Northern Michigan area since 2003. We've been voted the #1 landscape company in Roscommon County by Reader's Choice Awards! Our services include commercial landscaping, irrigation, snow removal and more! We're retaining wall experts and are National Concrete Masonry Association certified for Segmental Retaining wall installation. We carry boulder or segmented brands, including Uni-lock, Rockwood, Allan Block, Belgard, Versa-lock and Push Rockwood Walls. We believe in offering the best materials at affordable prices! Get in touch with our professionals at 989-366-4669 to get started on your custom wall or walkway!

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Retaining walls. Patios. Fire pits. Sprinkler design & installation. Bed maintenance. Landscape lighting. Tree & plant installation. Mulching. Ponds & waterfalls. Landscape design. Snow removal. Mowing. Aeration. Dethatching. Overseeing & sodding. Tree & shrub trimming.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
33%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.0
responsiveness
3.7
punctuality
3.7
Showing 1-3 of 3 reviews

Kim D.
08/2016
3.0
landscaping
  + -1 more
The project itself was great, after having our deposit for over two months and not returning our repeated attempts to contact the owner for a start date. I emailed him to tell him we would like our deposit back and that we would be in town soon, I receive a message that the work is done but they backed into my porch! They made arrangements to repair the porch, steps and a post had to be replaced, but could not tell me when it would be painted. I told them we would do it ourselves. When the owner came to collect on the job he only agreed to a 2% discount for all of our grief. The excuse was accidents happen, and when I asked if it was not standard practice to have a spotter for the truck driver he said no.
Description of Work: We had a patio fire pit installed

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$3,900

Response from Better Yards Landscaping
I am very sorry to hear that you are so unsatisfied with our company. Yes we did have your deposit for over two months. I do clearly remember discussing with you the day I was out to your house to go over what you wanted to have done telling that it would not be until Aug until we could get to your project. We are a very reputable company and it is very normal to be 2 and 3 months out before project are completed. We signed a contract for a different customer in March that wasn't completed unitl 11 July 2016, you are more than welcome to come to my office and see that almost everyone of our contract are signed and not completed for 2 and 3 months sometimes. Secondly, you contacted me one time about when is your project going to be completed and the date of that email was Saturday Aug 6th, and I will admit that NO I did not respond to that email. However, you did NOT demand your deposit back, you said if its not complete by the 13th of Aug you want your deposit mailed back. I've copied and pasted your email here. "You have had our deposit for 2 months now for the patio fire pit on [Member Information Removed] Dr. We will be there on the 13th and if you cannot have it done by then we may as well wait until next year so we would like our deposit mailed back to the [Member Information Removed] Allen Park, Mi. address Thank you". You gave me an ultimatum not a demand, your comments make it seem as if we were not willing to give you back your deposit. Also your project was completed Aug 11th not the 20th as stated by you, which was in fact before you came here for a weeks long vacation from Sat Aug 13th until Sun Aug 21. Lastly, yes my employee backed into your porch. I'm sorry that happened. But most importantly we did fix it, completely. You got a new set of stairs and new post. You know what "accidents do happen" BUT WE FIXED IT!!! I feel a less reputable company would have done far less if anything. As far as the painting goes, I told you "its PT wood so it needs to wait to it dries out before painting" you told me "not to worry about it that you have the paint that matches that you would take care of it". You have made this out to seem as if we are an irresponsible company who did not act in a professional manner or not take care of an accident that do happen sometimes I am very sorry you feel this way. Last thing we want is an unhappy customer.

Julie P.
06/2015
5.0
landscaping
  + -1 more
The project was an excellent experience and success! The crew was friendly and professional with 35 years of experience. The design was beautiful and well suited for the lakefront. The whole process was amazing and turned out above and beyond our expectations.
Description of Work: Total landscape project that included a fire pit, 20 foot circular paver area for seating, beach, plants, huge bolder retaining wall, and topsoil and hydro seeded lawn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Gary S.
10/2014
5.0
landscaping
  + -1 more
Members of the crew were very friendly and worked hard. The owner arrived to see how things were going and to give crew specific direction on how he wanted the planting to be done.
Description of Work: Purchased a tree, had it delivered and planted. One year warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

    Contact information

    2404 W Houghton Lake Dr, Prudenville, MI 48651

    www.betteryardslandscaping.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    8:00 AM - 4:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Landscaping,
    Landscaping - Lighting,
    Pavers and Hardscaping,
    Snow Removal,
    Tree Service,
    Mulch and Topsoil,
    Lawn Fertilization & Treatment,
    Lawn Irrigation,
    Lawn and Yard Work

    FAQ

    Better Yards Landscaping is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: 8:00 AM - 4:00 PM

    Better Yards Landscaping accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Better Yards Landscaping offers free project estimates.
    No, Better Yards Landscaping does not offer eco-friendly accreditations.
    No, Better Yards Landscaping does not offer a senior discount.
    Yes, Better Yards Landscaping offers emergency services.
    Yes, Better Yards Landscaping offers warranties.
    Better Yards Landscaping offers the following services: Retaining walls. Patios. Fire pits. Sprinkler design & installation. Bed maintenance. Landscape lighting. Tree & plant installation. Mulching. Ponds & waterfalls. Landscape design. Snow removal. Mowing. Aeration. Dethatching. Overseeing & sodding. Tree & shrub trimming.

    Contact information

    2404 W Houghton Lake Dr, Prudenville, MI 48651

    www.betteryardslandscaping.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    8:00 AM - 4:00 PM