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STUDENT HAULERS

Garbage Collection, Hauling

About us

local college students haul junk away for you.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

junk-removal and Demolition

Services we don't offer

lawncare, Moving

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
10%
3
20%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.6
Showing 1-10 of 10 reviews

Linda S.
07/2017
5.0
garbage collection, hauling services
  + 0 more
Better than we could have imagined!! We would highly recommend this company for any hauling or garbage collection job!!!!
Description of Work: We had a house filled with stuff that my in-laws accumulated for 50 years and now it all had to go. We didn't know what to do and thought we would never get the house cleaned out. We couldn't get a dumpster up the winding drive way. We called Student Haulers and Tim (the owner) responded right away and had a crew of guys over in a day. He also had them come out two more times. These guys were so amazing!!!! They were clean, professional, strong and had a strong work ethic. We couldn't have done it without them. They were fairly priced and worked so hard at completing the job in a timely fashion!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Robert B.
08/2015
5.0
hauling services
  + -1 more
unknown
Description of Work: They hauled away unwanted furniture.
Rating CategoryRating out of 5
Yes, I recommend this pro

Julie C.
06/2014
5.0
garbage collection
  + -1 more
It went extremely well. The owner was very quick to respond and they came to haul away the decking the very next day. They were honest and perform the job like they said they would. We were very happy!
Description of Work: The provider hauled away old decking we had just torn down! They were great to work with and did a fantastic job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

tina B.
06/2014
3.0
garbage collection
  + -1 more
unknown
Description of Work: I had thought the amount for the pick up would have been much less than what it was. $275.00 for a garbage pick up. Service is hard to quote over the phone without actually seeing the what was going to be disposed of. I would plan differently next time.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$275

Response from STUDENT HAULERS
I find this review disappointing... We charge $25 per cubic yard for removal and disposal of junk. The transfer stations (Dumps) charge $24 per cubic yard. Tina had 11 cubic yards of debris which comes to $275 according to our standard pricing. 11 cubic yards is equal to about 3 pick up truck sized loads. Tina would have had to make 3 trips to the "Dump" to legally dispose of her Junk. Our prices are very clearly explained on the phone and before we load anything and she certainly had the opportunity to say she would rather save $11 and make 3 trips to the dump herself. We only hire college students and they are not pressuring anyone into spending more than they can afford. If people want to save a few dollars and do it themselves, we kindly let them.

Kenneth O.
04/2014
3.0
garbage collection
  + -1 more
I will not use this service in the future.
Description of Work: I contacted the provider via their website. Initial responses were fast and specific. There was a delay responding to my request to schedule the work. When it was scheduled I was given a 2 hour window, 1:15 into the window I received a call saying their truck had mechanical problems. We rescheduled for the following day, they failed to show up on time. They arrived about 30 minutes after the newly scheduled window of time. The actual work was performed well and the two men who came were polite and responsive.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

$100

Response from STUDENT HAULERS
I'm Terribly sorry that we had Mechanical issues during your appointment time. This was the only time it has happened in 16 years of service. I felt that we communicated with you very well and expressed our regret. It's unfortunate that because our equipment failed us (you and me) you feel we deserve an F....

Nadine D.
02/2014
5.0
garbage collection
  + -1 more
Cost was 1/2 of next lowest estimate. Did it when they said they for the price they quoted.
Description of Work: Removed hot tub, took to landfill.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Pam R.
10/2013
5.0
garbage collection
  + -1 more
I contacted Student Haulers by e-mail over the weekend and received a response on Monday morning. Arranged to be on the schedule on Tuesday, clarified that there were two locations, and thought I made it clear the washer and dryer in storage were in good enough condition to donate, which I understood was possible. As promised, received a call the let me know the truck was on its way. Yard and house debris were removed as requested; proceeded to the storage unit where much to my dismay the washer and dryer were manhandled, dented, scratched and it was obvious they were not headed to be reused. The young man driving the truck was especially polite and helpful. Both young men were courteous and efficient. I just wish the other one hadn't wrecked the washer and dryer. I will definitely use them again, however, as price was worth it.
Description of Work: Removed yard debris and old furniture from my house and cleaned 4 items out of my storage unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

ELIZABETH D.
08/2013
5.0
garbage collection
  + -1 more
Two guys came the day after I called as scheduled. Called while on their way and were done in all of five minutes. It's a small premium to pay versus what we would be charged to drop off at Best Way, but I don't have to load or haul anything myself. Would definitely use again.
Description of Work: Hauled away one dishwasher, countertop, folding screen, two patio chairs, one bathroom 60" mirror, one ceiling fan, one kitchen light fixture, and shower doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Teresa S.
06/2013
4.0
garbage collection
  + -1 more
The advertisement says they are cheaper then have a dumpster sent your house. Wrong...it cost more BUT you do have two men who will do all the labor. So if you have piles of trash every where like we had then it might be good a good deal for you. The problems was they came to my place with a trailer 3/4 full and try to get all my trash into it. When they couldn't they told they would have to leave to empty their trailer which was not a problem. BUT then they want to charge me an extra $60 to come back to pick the rest up. I said NO because they knew how much I had when they did the quoted. It not my problem if they came with an almost full trailer. They did apologized and kept to the quote. The problem is I don't know if the crew made a mistake quoting a new price or the owner told them to hit me up for more money. In all fairness it took 4 man hours to fill the trailer up. It cost me $500. A dumpster would have cost me $400 or so. Will I hire them again? Most likely not and bite the bullet and do the labor myself and rent a dumpster.
Description of Work: We bought a place and it needed some heavy cleaning. We cleaned out a pole barn, potting shed and taken down a wooden fence. So I had four pile of trash around our yard. They came on time, they were very polite, very clean looking and got the job done.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$500

Response from STUDENT HAULERS
Thank you for the B grade. This is Tim Galovan, the owner of Student Haulers and I would like to respond on a couple of points. The amount you were charged is not affected by the debris in the trailer when we arrive. Our prices are based on the total volume that you have. You had 25 cubic yards and were charged the same or less than renting a dumpster. A 25-30 cubic yard dumpster in your area typically costs $500 ($400-$500 plus daily fee, delivery, surcharge…etc). An argument can be made that a discounted dumpster rate can be found if you shop around. However, our prices are not based on discounts, our prices are based on industry standard dumpster rental fees. I looked over the notes for the day, talked to the workers who performed the job, and confirmed the volume with the transfer station and the recycling center and found no mistakes. We sometimes charge more when extra trips are required, but you were right to refuse this charge given that the trailer started out partially full. I apologize for the confusion on that, but please know that Student Haulers was not trying to hit you up for an extra $60. We are proud of our professional and courteous team and feel that we provide a valuable service. Thank you for both your positive and critical comments. I’m sorry we didn't earn an A that day and hope to get a second chance in the future.

sharon N.
04/2012
5.0
garbage collection
  + -1 more
Please see above description.
Description of Work: We are getting ready to put our house on the market. I called Student Haulers yesterday, Apr. 5, 2012. They responded quickly, said they would come today, Apr. 6 between 10 a.m. and noon. they were here at 10:30 a.m.; they hauled away a stove, refrigerator, many garden hoses, a weber grill, a smoker, metal, wood, a large and heavy old microwave; a cement bird bath; a cement rabbit (two feet tall and heavy). They swept the garage, moved another birdbath for us and were totally professional, friendly and fast!!! We highly recommend them and would use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    3928 WELLS ST, Portage, MI 49002

    www.studenthaulers.com

    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garbage Collection,
    Hauling

    FAQ

    STUDENT HAULERS is currently rated 4.5 overall out of 5.

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    STUDENT HAULERS accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, STUDENT HAULERS does not offer free project estimates.
    No, STUDENT HAULERS does not offer eco-friendly accreditations.
    No, STUDENT HAULERS does not offer a senior discount.
    Yes, STUDENT HAULERS offers emergency services.
    Yes, STUDENT HAULERS offers warranties.
    STUDENT HAULERS offers the following services: junk-removal and Demolition
    lawncare, Moving

    Contact information

    3928 WELLS ST, Portage, MI 49002

    www.studenthaulers.com

    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM