Owner operated. Charges an hourly rate of $27 (March 2017). No travel charges. Liability and Workers Comp information is available upon request. The services provided for clients of Van Buren County are exclusively real estate & move-in-ready construction. Kalamazoo, Portage, and St. Joseph County areas are available regularly scheduled housecleaning . Please feel free to call or text 269-535-0188 for additional questions or scheduling.
Business highlights
43 years of trusted experience
Services we offer
Due to our current work volume, please allow 1-2 weeks for services to be rendered. Residential and commercial construction cleanup, real-estate showcase, office, spring & fall detail cleaning.
Lori and her team did a really nice job cleaning our home. They were very thorough and reliable. I would highly recommend them!
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$187
Jason C.
05/2018
3.0
house cleaning
 + -1 more
We weren't able to choose the service and amount of work we wanted done for our house cleaning. The team is VERY thorough, to the point that they were only able to clean a small portion of our house in a 3-4 hour window. I was told there would be no way to get our kitchen cleaned in under 2 hours, since they have detailed lists of what to do (including things like sweeping under the stove). We wanted basic house cleaning, and instead were forced to put a lot of time and money into parts of the house we would not have chosen. They have their way of working and adhere strictly to it, you can expect a cleaning to take an entire day--and paid hourly, it was a much bigger investment than we were looking for.
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
Response from Presentation Cleaning
Hello [Member Name Removed], In response to your review, I believe we cleaned for you a couple of years ago. We cleaned for four hours and were able to sweep, mop and clean the kitchen and eating area, 3 bathrooms and small front and back hallway, we also swept your steps going upstairs and wiped the entryway doors. If we had the chance to dust we would. We cleaned every two weeks. If I remember right you wanted more then one person in your home to clean. I keep one cleaning person in each home instead of a team of two or more. I find it's easier to keep things stable for our clients and the girls. There are many types of cleaning companies out there and that is a good thing because we all have different ideas of what clean is. We are detailed, our normal client base is very particular, if we are not particular we don't have study work.
Amy B.
12/2017
5.0
house cleaning
 + -1 more
Very good.
Description of Work: I need my house deep cleaned in order to get ready to list and sell it. My house is about 800 square feet. Lori and her crew did a great job. They cleaned behind washer and dryer. They pulled out refrigerator and oven and cleaned behind. Washed all walls and all doors and window sills. Everything looked great. The entire cleaning took two days from 8-5 pm. But the place had never been that clean. Everything was sparkling. Presentation Cleanings rates are higher than other cleaning companies, but I have learned from experience you get what you pay for. And paying the extra money , you will be totally satisfied. And if you are not Lori says she will come back and fix if anything is not meeting your expectations.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$648
Victoria L.
07/2017
1.0
house cleaning
 + -1 more
I selected this company because of all the great reviews! I was truly disappointed with their work and had to clean everything all over again. The owner told me she loves to clean and she's been doing this for over 20 years, but she misses so many places uncleaned making me feel that she doesn't really have any experience at all! When I asked her where she actually cleaned she gave me a list of things. I checked those places specifically but many places she said she cleaned are still dirty! I feel cheated by those fake reviews! The owner's response was for my prior review was untrue. When she took the work I was given the impression that she will clean the entire 1800sqf house with special attention on kitchen and bathrooms. But clearly it wasn't the case for her at all but I wouldn't have hired her if I knew she is only going to do a partial job. Even the kitchen and bathrooms where she said she will give focus on were not clean at all. The top of the cabinet was greasy and dirty, the bottom of the under cabinet microwave was disgusting and the floor even has food sticks on it. The toilets were clearly not even cleaned at all, all of them has disgusting yellow gooey stuffs sticked on the inside of the toilets which she did send someone to cleaned it after my complaint. But she refused to clean other places. The lights which she said she cleaned still has bugs in one of them, and very dusty in two others...I could go on and on. She refused to come back and finish her work. I want those who need help be able to separate good service providers from bad ones like this.
Description of Work: They were hired to clean the interior of an empty house with 1800 sqf before we move in. They quoted me 18 hours to clean it.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$400
Eriks L.
07/2017
5.0
house cleaning
 + -1 more
They did a very good job. They came with very high ratings. They did a really nice job. They were highly rated on the Angie's List site. I used them once.
Description of Work: We bought a house and we did a deep cleaning with them.
Rating Category
Rating out of 5
Yes, I recommend this pro
$900
Rita B.
06/2016
5.0
house cleaning
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Donna H.
05/2016
5.0
house cleaning
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Alison R.
05/2016
5.0
house cleaning
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Matt M.
04/2016
5.0
house cleaning
 + -1 more
We hired Presentation Cleaning to do a deep clean on a house we were getting ready to sell. To say they exceeded expectations is a massive understatement. Her and her crew went over every inch of the house, and cleaned it back to new condition. It was a remarkable, breathtaking experience to walk in after they were done and see what the house looked like. Our listing agent was so impressed, he asked for the company information as well. The company was also very easy to deal with, prompt, and professional. You can tell that Lori takes a lot of pride in the work she and her crew does, and it shows.
Description of Work: Deep cleaning of house in preparation for listing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Brett H.
04/2016
5.0
house cleaning
 + -1 more
unknown
Description of Work: The cleaner was very professional and did a good job. Only issue I had was that we thought we're getting an Angie's List discount but ended up having to pay quite a bit more. I get it that they had to charge more for the time but I really just wanted as much time as we had paid for through the special. So long and short of it is that good company but pricey.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$140
Kenny B.
03/2016
5.0
house cleaning
 + -1 more
The job took longer than estimated, but I couldn't tell because of the great attitudes exhibited by all the associates. They were working just hard at the end as they were in the beginning. I highly recommend Presentation Cleaning for all of your cleaning needs. I couldn't be more impressed with the results!!
Description of Work: Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Barbara S.
01/2016
5.0
house cleaning
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dave B.
01/2016
4.0
house cleaning
 + -1 more
They did fine. I think the price was fine and competitive. The quality of work was fine, it was all okay. It is not a service I would use very regularly at all but I would use them again in future. The workers were okay.
Description of Work: They cleaned the house.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$162
Response from Presentation Cleaning
Dear Angies List Family, I am reading our reviews and I thought I would respond to the less pleased reviews because this is my reputation. The thing that I want everyone to know is that we will always give you our best care and cleaning with the time that we have to complete the cleaning your home. In a one time cleaning we normally end up cleaning 2-3 hours over if we need to because I know that we only have one shot to show you we care and I know that word of mouth is the best way to let people know we are here. You, our Angies List clients are truly our best advertisement. I have personally cleaned for 36 years, I started this company because I realized that no one cleaned the way that I do. I realized that I had something special to offer, cleaning is a lost art. I am normally on every homes first and second cleanings, unless we are called last minute. Each of my employees are personally trained by me. I have a crew that does the bigger cleanings, I personally worked with them for two years before I let them clean without me. We have the best tools and we clean with the safest cleaning products. I will fix whatever you are not happy with if you communicate with me. I want everyone to be 100% happy, all you have to do is talk to me. Sincerely, Lori McClain
Joan B.
01/2016
5.0
house cleaning
 + -1 more
unknown
Description of Work: Lori and her crew are absolutely the best cleaning crew I have ever had, even do a better job than I would do myself. You won't regret hiring Presentation Cleaning.
Rating Category
Rating out of 5
Yes, I recommend this pro
Harry B.
01/2016
4.0
house cleaning
 + -1 more
unknown
Description of Work: General full empty house cleaning
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$325
Lisa Y.
11/2015
5.0
house cleaning
 + -1 more
Oh My Goodness!! I hired Presentation Cleaning to do a thorough fall cleaning in preparation for a dinner party. I had used cleaning services in the past, but each one had fallen very short of what I considered a good cleaning--the kind I do when I have time to clean. But the party was just around the corner, and I needed help. Using the reviews on Angie's List, I contacted two providers, and Lori responded immediately. Just days later, Lori arrived to see our home, to LISTEN to what I wanted, and then to share her approach to cleaning and customer service. The appointment was far more than an in-and-out quote visit. Lori stayed to check and discuss each room individually, and then sat down with me to explain how Presentation Cleaning would approach the job. We scheduled an appointment and...OH MY GOODNESS!! SPOILER ALERT: If you are sitting at home wondering who to call for cleaning, I'll jump to the end of the story--HIRE PRESENTATION CLEANING!! They did everything (and I do mean everything) I could have asked them to do, plus things I hadn't thought possible from a service. And everything was done to perfection. They swept and cleaned every nook and cranny. They wiped, mopped, dusted, washed...you get the point. They are the real deal. What you read in the reviews is true. My house sparkles. I am thoroughly impressed, and I recommend them to you without hesitation. My appliances look like new, my walls, ceilings, surfaces, floors, trim and baseboards are spotless. They addressed inside windows and screens, inside cabinet fronts, and I could go on, but you'd be tired of reading this review and possibly miss the point--they are awesome. They returned a week later to do a refresher cleaning for me with the party 3 days away. Again, I was beyond impressed. I thought they'd probably do a quick run-through since they had just done a full cleaning the week before. But Oh No! They re-cleaned as well as they had cleaned the first time. Unbelievable. We now use this service for our routine cleaning. Thank you Lori! Great service!
Description of Work: Full fall cleaning of my home; returned a week later for a weekly clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Eric N.
10/2015
5.0
house cleaning
 + -1 more
Very pleased with the service. They did a great job and were very good at communicating their schedule and details of their service. We could not be happier and plan to bring them back.
Description of Work: Detailed cleaning of our house. About two hours with two people. They got the items that we don't normally get to like base boards and inside cupboards and I he fridge.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
cathye S.
10/2015
5.0
house cleaning
 + -1 more
arrived on time, everything went great,friendly,i am using them again
Description of Work: i updated the cleaning service to a fall total upstairs cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rita B.
10/2015
5.0
house cleaning
 + -1 more
Presentation Cleaning did such a thorough job, I almost cried when I stepped inside.
Description of Work: Cleaned my entire house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
paul P.
09/2015
4.0
house cleaning
 + -1 more
Very thorough house cleaning. if you want every nook and cranny cleaned and are willing to pay the price you will be very happy with this service. Prompt and professional service, very detailed work.
Description of Work: Total house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$150
Erin B.
05/2015
5.0
house cleaning
 + -1 more
Presentation Cleaning did a great job cleaning our home! Will definitely hire them again!
Description of Work: Cleaning residential home
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Andrew C.
05/2015
5.0
house cleaning
 + -1 more
Very professional. Knows how to clean.
Description of Work: Deep, professional clean of house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Lori R.
11/2014
5.0
house cleaning
 + -1 more
I called Lori on short notice & she squeezed me into her schedule! Did a wonderful job cleaning, changing burnt out bulbsd, washing walls, vacuming duct work, cleaning light fixtures - basically everything! It was clean & beautiful when she left and she was wonderful to work with! I would recommend Lori to anyone who needs their home cleaned very well.
Description of Work: I used Presentation Cleaning to go through my house before it was listed and staged to make sure floors, walls, base, light fixtures, doors etc were all clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Colleen R.
08/2013
5.0
house cleaning
 + -1 more
Outstanding right from the beginning when I initially inquired through Angie's list. Received a prompt return phone call where they asked detailed questions in order to understand what I was inquiring. We then set up a meeting to look at my home to determine what would be required, understand my expectations and learned about Lori's business philosophy and standards. We discussed what we thought it would take to to get my home in order, maintaining that level, estimated recommended time to do the job, and price. She was open and forthcoming, offered references, explained everything in detail, and provided recommended cleaning products for best results. When I returned home after the initial cleaning I was speechless and ecstatic. I have never seen the attention to detail from any other service I have had. My house absolutely sparkled. Each regular cleaning since then has brought the same outstanding quality, service, promptness, communication, and care. Everything and more than I was promised. It is a great feeling to know I am getting such value for the money I am spending with Lori and her team. WOW!!!
Description of Work: First visit spring cleaning and then house cleaning every other week.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JULIANNA S.
11/2011
5.0
house cleaning
 + -1 more
Lori shows up when she states she would. We have a flexible schedule set-up, so we work out the right day and time, but she has scheduled days for her other clients as well. She is always asking if there's anything they can improve on, and from cleaning to cleaning, she looks beyond the "usual" stuff and finds the dirt in the corners most of us don't see. BTW, she is good with natural, non-chemical cleaning solutions, she uses those products for us at our house.
Description of Work: Lori does a great job cleaning our home. She is always very professional and her attention to detail is the best of anyone I've had clean my house. She's very honest and forthcoming in all her business dealings. She's committed to happy customers, and I always enjoy having her come for the work and the company. I am seldom home when she's there working, and It's always a great experience, very honest, trustworthy and reliable. I highly recommend Lori to anyone. She also does cleaning of businesses, and has told me she does deep cleanings for homes and offices.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Blind Cleaning
FAQ
Presentation Cleaning is currently rated 4.7 overall out of 5.
Monday: 8:30 AM - 5:30 AM
Tuesday: 8:30 AM - 5:30 AM
Wednesday: 8:30 AM - 5:30 AM
Thursday: 8:30 AM - 5:30 AM
Friday: 8:30 AM - 5:30 AM
Presentation Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Presentation Cleaning does not offer eco-friendly accreditations.
No, Presentation Cleaning does not offer a senior discount.
No, Presentation Cleaning does not offer emergency services.
Yes, Presentation Cleaning offers warranties.
Presentation Cleaning offers the following services: Due to our current work volume, please allow 1-2 weeks for services to be rendered. Residential and commercial construction cleanup, real-estate showcase, office, spring & fall detail cleaning.