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Capstone Home Improvement

Pressure Washing, Kitchen and Bath Remodeling, Basement Remodeling,

About us

Family owned & operated. Business with 22+ years of experience, serving the Southwest Michigan area. Our desire is to create a referral based network with the quality workmanship, products, and customer service with which we provide to our customers.

Services we offer

Roofing, siding, windows & doors, insulation, interior remodeling, kitchens, bath's, basement's, gutter, down spout, and gutter guard, decks, additions, insurance work, storm damage repairs & handyman.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.37 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
0%
3
0%
2
14%
1
43%


Rating CategoryRating out of 5
quality
3.4
value
4.2
professionalism
3.4
responsiveness
3.4
punctuality
3.3
Showing 1-7 of 7 reviews

Barbara C.
07/2017
1.0
pressure washing, home remodeling
  + 0 more
Poor. While someone DID show up to look at our bathroom and listen to what we would like done, no notes, measurements, pictures were taken. He said everything we would like completed could be done. After spending about 15 minutes he assured us he would write a proposal and send us the plan and estimate. To this date, some 2 months later, we never received any response of any kind. If the job was beyond this company's abilities, it would have been common courtesy to let us know. We did find an excellent company who has been hired and scheduled to compete this project.
Description of Work: Bathroom remodel/enlargement.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Response from Capstone Home Improvement
Hi [Member Name Removed], We're sorry for the complication in getting the quote over to you. I spoke with the estimator to find out more details on this. It sounds like he had an issue with the emailed quote and did not realize that you did not receive it. Although it is too late now, I asked him to send another copy and it appears that you were able to successfully receive it this time around. Please let us know if you have any other questions or if you are need any further assistance. Thank you again for the opportunity to talk to you about your bathroom remodeling project; hope it turns out great! Thank you, Jason Van Beck Capstone Home Improvement

Tim H.
03/2017
5.0
gutter repair
  + -1 more
Excellent work and professional service. Gutter was re-directed and works perfectly. No more messes with water gushing over the edge of the lower roof gutter into our flower garden. Worker was on-time and completed the work within a few hours. Everything was done exactly as quoted, no extra costs.
Description of Work: Re-directing gutter draining from top roofline, so that gutter drained onto driveway instead of into the lower roof gutter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Tim H.
03/2017
5.0
home remodeling
  + -1 more
Worker was on-time and installed the exhaust fan within a few hours. He cleaned up after he was done and made sure everything worked correctly. Fan works great and service was excellent.
Description of Work: Install ceiling exhaust fan in master bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Ken K.
02/2017
5.0
drywall, replacement windows, home remodeling, interior painters, basement remodeling
  + 3 more
I typically do most of the remodeling in my house. However, we wanted to refinance our house and I was too busy with my job to get some projects finished that I had started. Capstone was easy to work with from beginning to end. They showed up on time each and every day of the project and were sensitive to my timing needs to make sure everything was completed in time for the inspection. Any time I had a question about something, they took the time to answer my question and never seemed to be irritate while doing so. I am even changed a couple of things on the fly during the project and they were still able to finish within the time table we had set up. I am pretty nit-picky and can say that I went over everything with a "fine-toothed comb" and I was happy to find that they did a fantastic job. I would have no problem at all in recommending this company to friends, family and or strangers reading this review.
Description of Work: Mudding and sanding of basement remodel. Window and casing replacement in basement remodel. Mudding and sanding of bathroom. Installation of shower doors in bathroom. Replacement of all trim work in bathroom. Grouting full-tile backsplash in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Dorsey M.
07/2016
2.0
pressure washing
  + -1 more
We did not select the company for the work.
Description of Work: No work was done. The bidding process took too long and was not thorough. Emails received were poorly written.

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Kelly S.
03/2016
1.0
pressure washing
  + -1 more
quoted as a 3 day job, took 2 weeks. Horrible workmanship. They just subcontract the work out so you don't really know who is doing the work.
Description of Work: Roof

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$10,000

Adam M.
12/2014
1.0
pressure washing
  + -1 more
unknown
Description of Work: Remodel bathroom. I asked them to leave and ageed to take some money back. Then I had to tear out all the shower wall tile, cement board and floor tile. I had to buy new tile and hire someone to finish the bathroom. I then found other problems caused by this contractor. Taking the money and having them leave was the best thing I did, just should of asked for money back.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,000

    Contact information

    1930 W. Milham, Portage, MI 49024

    http://www.CapstoneHomeImprovement.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pressure Washing,
    Kitchen and Bath Remodeling,
    Basement Remodeling,
    Interior Painting,
    Windows,
    Gutters,
    Drywall,
    Patios,
    Remodeling - Modular & Mobile Home,
    Sunrooms and Patio Enclosures,
    Doors,
    Exterior Painting

    FAQ

    Capstone Home Improvement is currently rated 3.3 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Capstone Home Improvement accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Capstone Home Improvement offers free project estimates.
    Yes, Capstone Home Improvement offers eco-friendly accreditations.
    Yes, Capstone Home Improvement offers a 5% senior discount.
    No, Capstone Home Improvement does not offer emergency services.
    Yes, Capstone Home Improvement offers warranties.
    Capstone Home Improvement offers the following services: Roofing, siding, windows & doors, insulation, interior remodeling, kitchens, bath's, basement's, gutter, down spout, and gutter guard, decks, additions, insurance work, storm damage repairs & handyman.

    Contact information

    1930 W. Milham, Portage, MI 49024

    http://www.CapstoneHomeImprovement.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM