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Professional Rug Cleaners

Oriental Rug Cleaning, Carpet Cleaning, Upholstery Cleaning

About us

Established in 1928 - Professional Rug Cleaners is your premier source for the finest rug cleaning and services business in Metro Detroit. Our business was founded on the highest standards of customer service excellence, a tradition we extend to each and every new client we work with. We are the best in everything we do and the reason why is surprisingly simple: we care.

Business highlights

96 years of trusted experience

Services we offer

Oriental, Custom, Braided & Needlepoint Area Rugs Cleaning & Restoration Carpet & Upholstery Cleaning Hand Repairs Rug Padding Cut to Fit Scotchguard Moth Proofing Blocking & Storage Pick Up & Delivery Available

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check

Reviews

5.012 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-12 of 12 reviews

Pam G.
10/2019
5.0
oriental rug cleaning
  + -1 more
Professional rug cleaners does an excellent job. Their pricing is no nonsense--not a different price for stains, or fringe, or hand knotted rugs. No 2 for 1 "deals" or promotional prices. For $35 round trip a very professional crew will show up at exactly the scheduled time to pick up or drop off rugs for cleaning. The crew spends time to place the rugs in the right position and center them on the pad. One $35 fee covers all the rugs you need to clean. I had 2 large hand knotted rugs cleaned. The rugs had stains from pets and spills but they came back clean. I am extremely happy with the results.
Description of Work: clean 2 stained soiled hand knotted rugs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Joan D.
06/2017
5.0
oriental rug cleaning
  + -1 more
Everything went well. They were timely and professional.
Description of Work: We had them clean 3 area rugs and provide new pads for 2 of them.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$743.38

Elise N.
09/2016
5.0
oriental rug cleaning
  + -1 more
Excellent job
Description of Work: Oriental rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Brett C.
03/2016
5.0
oriental rug cleaning
  + -1 more
unknown
Rating CategoryRating out of 5

Nancy S.
01/2016
5.0
oriental rug cleaning
  + -1 more
This was my first time using this company but I thought I would give them a try due to high ratings and close proximity. The work was completed in a week, the rug looked great, they cut a new pad for me on the spot, and I walked away a happy customer. I would definitely use them again.
Description of Work: Clean a small 3 x 5 rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Response from Professional Rug Cleaners
Mrs. [Member Name Removed] I would like to thank you for the kind review of Professional Rug Cleaners. We take pride in providing exceptional service to our customers and look forward to working with you again in the near future. Thank you John Baker President

Kenneth W.
05/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: ProRug is exactly that: a professional rug cleaning service. The owner is himself very knowledgeable about all kinds of oriental carpets: their origin, their history, their knot counts and whether or not they are symmetrically or asymmetrically knotted; the kinds and quality of of wool used in them; the wefts and warps, etc. Also he is personally very professional and polite. Unlike other rug cleaners in the area he does not charge extra for stain removal, nor does he try to pad the bill with bogus charges such as 'anti-bacterial,' pet odor removal, etc. etc. If he thinks he cannot clean your rug or improve it from what has been done to it (because other so-called rug cleaners have brutalized and ruined it) he won't sell you a bill or goods and tell you he can. His place is simple and gritty, in Pontiac, NOT a glossy showroom in Birmingham, but best of all Mr. Baker is honest. What a rare quality!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Suzanne V.
05/2014
5.0
oriental rug cleaning
  + -1 more
Wonderful service; prompt and very pleasant. John is extremely knowledgeable, honest, fair and helpful (as are his employees).
Description of Work: cleaned 7 oriental rugs of various sizes, provided new pads for 3 and did some minor repairs. Picked up and delivered twice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Nancy T.
09/2013
5.0
carpet cleaners
  + -1 more
See above
Description of Work: Cleaned 3 bedrooms a hallway and 4 smaller throw rugs. My carpets were really in need of a deep clean. The guys just left and I cannot believe how clean the carpets look. They also took my 8x10 area rug back to their cleaning facility to better clean it there. One of the owners John can out this morning for the pick up, it is nice to work directly with the owner of a company. I am vey satisfied with the job done today and look forward to see my area rug in a few days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Patricia K.
04/2013
5.0
oriental rug cleaning
  + -1 more
This is an excellent company that I have used for the past 8-10 yrs. They are consummate professionals and experts in the care and maintenance of oriental carpets. They have always been reliable, punctual and their work is outstanding.
Description of Work: Hand washed oriental carpets and did needed repairs by hand. They also cut and installed new pads and took the old pads for several oriental rugs. They picked up and delivered the rugs and pads for a reasonable fee. Their prices are very reasonable for what they do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Elisa S.
04/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I took my rugs to them. They specialize in oriental rugs. I have also had them pick some up for me. They do excellent repairs. I never had any trouble with permanent stains. They have done fabulous with the repairs.
Description of Work: I used Professional Rug Cleaners to clean my rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Leslie H.
09/2011
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
I use them every year. They are great and very reasonable. They do a perfect job. I've been using them for the past 5 or 6 years. They are very nice and professional. The rugs never feel sticky. There never feels like there is a residue left on the rugs. They are busy so sometimes there is a wait to get them out but it is worth the wait. They are awesome. They are coming again next week.
Description of Work: I use Professional Rug Cleaners for carpet cleaning. They sometimes clean my couches. They have also done my orientals. They take them out and then bring them back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN F.
10/2006
5.0
carpet cleaners
  + -1 more
We delivered our area rug, were given an accurate estimate on the cleaning and length of time to clean. We picked up the rug in the exact time frame and it was superbly cleaned. Well worth the easy drive to Pontiac.
Description of Work: Cleaned and deodorized our Chinese area rug, removing many pet stains, dirt and traffic marks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

    Contact information

    42 Wisner St, Pontiac, MI 48342

    www.prorugcleaners.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    7:30 AM - 4:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Oriental Rug Cleaning,
    Carpet Cleaning,
    Upholstery Cleaning

    FAQ

    Professional Rug Cleaners is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 7:30 AM - 4:00 PM

    Saturday: 9:00 AM - 12:00 PM

    Professional Rug Cleaners accepts the following forms of payment: Check
    Yes, Professional Rug Cleaners offers free project estimates.
    Yes, Professional Rug Cleaners offers eco-friendly accreditations.
    No, Professional Rug Cleaners does not offer a senior discount.
    No, Professional Rug Cleaners does not offer emergency services.
    No, Professional Rug Cleaners does not offer warranties.
    Professional Rug Cleaners offers the following services: Oriental, Custom, Braided & Needlepoint Area Rugs Cleaning & Restoration Carpet & Upholstery Cleaning Hand Repairs Rug Padding Cut to Fit Scotchguard Moth Proofing Blocking & Storage Pick Up & Delivery Available

    Contact information

    42 Wisner St, Pontiac, MI 48342

    www.prorugcleaners.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    7:30 AM - 4:00 PM
    Saturday:
    9:00 AM - 12:00 PM