Nu Pipe

They did a great job for a great price. Nice guys.

AVOID! I did not hire Nu Pipe because their proposal was absurd. It proposed to do something that was physically impossible (lining a pipe up to the roof when the pipe does not run to the roof) which resulted in a quote that was more than three times as expensive as the final solution we selected (which solved the problem completely). Nu Pipe was very helpful at the beginning of the sales process, but their service fell apart when the technicians showed up to assess the problem at our house.

Excellent work! Customer service was outstanding. I had 4 quotes & Nu Pipe was the only one that was fair & reasonable! I can't say enough good things about them!

Amy & Co. did a fantastic job. Are one of very few that can even line a 3" pipe. Did NOT want to bust up basement floor. Pricing was cheaper than tearing up floor and re-tiling. Would highly recommend to anyone. C Wudcoski GPS

Went very well. Staff was very nice, on time and very clean.

The job took longer than expected due to extreme cold weather which effected cure time of the liner. NuPipe finished the job on New Years day. I was very impressed with their service.

NuPipe is a woman-owned business, which we try to support. The representative that came to the house was prompt and courteous. He didn't try to sell us anything we did not need. We will call them anytime we have a plumbing problem in the future. We recommend NuPipe wholeheartedly.

Amazing crew and office staff. The crew arrived on time and were professional and worked efficiently. I wouldn't hesitate to recommend this company. They saved us lots of work and money. I was so happy with everything they did.

Our home has "orangeberg" sewer pipe that has been a worry. Historically, this pipe deteriorates, collapses and must be replaced or repaired. An obsolete product it dates to the post world warII era. It will eventually fail. We had our sewer video inspected and that analysis demonstrated 1) we hand orangeberg pipe & 2) one section had failed. NuPipe provided us with a logical, repair action plan at a fair price and could schedule to work to be done soon. The tradesman who evaluated the project impressed us with his analysis and attention to detail. NuPipe office staff as been outstanding. Smart, helpful and very reassuring. All our questions got answered right away and in our case that meant fielding questions from 5 different folks. NuPipe arrived on time as promised and got the job done. Our property has extensive custom landscaping and it was very important to us to avoid trenching the yard to dig up pipe. NuPipe thought they could excavate the break and line the old pipe to limit further collapse. Thy started on Monday and the inspection was complete on Thursday. Now we couldn't use the sewer for a day, which is really kinda a long time....ideally the line would be out of service for about a half day. The crew on site and in the office has been very thoughtful and cooperative. My frustration is that finding NuPipe was NOT through Angie's list. Searching for who does this kind of work was very challenging. As an average home owner I got lost in sink repair and goggled drain specialist. Never thought to search under "excavating". My son in law located NuPipe somehow. I was searching AnnArbor plumbers and NuPipe is headquartered in Pontiac so they never surfaced in my searching. I definitely recommend NuPipe and hopefully will never need 'em again.

Dave and his crew were great, they relined our 40 year old sewer line. They cleaned the roots mechanically with an auger, washing them down with running water on all the sinks. While they had the hole in the basement to access the line, I asked about roughing for a bathroom before filling in the hole, and they did it at the same time. They ran a camera afterward to show us the new line.

I have worked with this company before when they relined my sewer lines back in ~2012 so I knew what to expect. The owner David Marsh is nice, fair and honest. Since this particular project was not an emergency the job was scheduled out a couple weeks. Also, during the project he received other emergencies and as a customer I was patient and understanding that they couldn't show up one day when a sewer line exploded. The workers were respectful and professional and left the job site clean. It took about 2 weeks to complete the project from beginning to end but so far no leaks :)

Dave I enjoyed meeting you yesterday at the property on Wayburn, in Grosse Pointe Park, built in 1921, where you 're-lined' the sewer with CIPP!; and then showed me the difference as you ran the 'tv line' through the new sewer line. Amazing difference! I would heartily and highly recommend your company and your work to anyone in Grosse Pointe Park in need of your service. You lived up to your word, and I enjoyed talking to you and your fine workers. To use an 82nd Airborne phrase 'You did an OUTSTANDING job' and I am happy! Good work Dave, and say Hi to the Guys! Frank McCarroll

No one wants to deal with a flooded basement of sewage. But, if you find yourself with this problem, NuPipe is the company to solve it. From David and Amy Marsh to Roberto and the whole crew, the entire company is professional, knowledgeable, friendly, and thorough. They took a large job with many unknowns and clearly communicated with me from the beginning to the end. Most importantly, they take pride in their work. They didn't consider the job complete until every detail was perfect. I really appreciate their work ethic, their responsiveness, and their enjoyable personalities. It was truly a pleasure to work with them!

Nu Pipe was one of the best companies we have worked with for any type of service ever. We have lived at our home for 20+ years, and have had services performed through the years for a lot of normal home repairs. But Nu Pipe was the best. They replaced our existing whole house trap with a standard access point, having to break up the cement in the basement to remove the existing trap and put in the new pipes. They removed the exhaust pipe that was attached to the whole house trap. They also replaced the toilet with a new toilet. The owner of the company, Dave, came out to give us a quote, and while at the house, Dave noticed that the drain pipe from the upstairs bathroom had some cracks in it. He offered to replace this pipe free of charge as part of the overall work. The Nu Pipe crewed showed up on day one, and were extremely kind and polite, treating everyone in the house with respect - from my five year old to my father-in-law. They worked hard and fast, and kept things as clean as possible. They kept my wife appraised on what they were doing, explaining to her each action they were doing. They showed everyone the video inspection of the sewer line, encouraging everyone to take a look at how clean they got it prior to putting in the Cipp liner. They then showed everyone how the liner looked after installation. Everything they did made us sure that we had made the absolute best decision going with Nu Pipe and would recommend them to anyone with sewer line issues.

The point of contact for this company is Amy. She couldn't be more pleasant! When the gentleman came out to give us an estimate he was very knowledgeable and understanding of our situation. It took some time for us to be able to get the job done, but when we were ready, Nu Pipe made everything a breeze! They even came out and snaked the line for us when we had an additional backup waiting for the job to get done. Once you contract them, they take care of you! Overall a great experience despite a slight set back with some bad parts. I would refer them to anyone I know who is having the same nightmare issue we have had with roots in our main line. The job was completed beautifully. They also support the military, which is a big thumbs up for us! :)

Nu-Pipe went above and beyond the call of duty. Two days before the closing date on my mother's house, the basement drain backed up. I had to postpone the closing on her house to do the repairs and have everything done before a planned vacation in Vancouver in just over a week. I had a plumber come out and they were unable to clear the tree roots from the sewer line. They wanted me to remove the huge maple tree out front and then they were planning to dig up the old pipe and replace it. I would have had to repair the landscape and cement work before the closing date. Nu-Pipe was able to do a trenchless repair without removing the tree or disrupting the landscape. All of the work was done from the basement. The new owner was happy that we were able to save the tree. Amy and David Marsh, Nu-Pipe's owners, were aware that I had to complete the closing on her house within a week and they worked very hard to beat the deadline. David even spent the night at the house to ensure that the the PVC lining in the pipe cured correctly without collapsing. They finished on the morning of the closing date. They were compassionate to our predicament and truly did a wonderful job! They were friendly, punctual, clean, efficient and knowledgeable about the problem and how to correct it. I will definitely use them again and have referred them to all of my friends.

Everyone at Nu Pipe was very friendly and professional. The new pipe install went very well, their were no issues at all with the complete process.

They were so friendly and professional. They gave me great advice and told me if this didn't fix the problem, they would come back out to see how they could fix the problem further. I was very happy with the whole experience!.

In one word, my experience with Nu Pipe was "outstanding". From my first introduction to David, to dealing with Amy in their office, to the Nu Pipe crew, Josh, Rob and Keith, completing the project, this company is nothing but professional, courteous and efficient. I appreciate being told what to expect ahead of time and a company showing up when they say they will. David set the expectations on how the job would go at the beginning and even called me the first day the job was to begin to tell me the crew would be a little later than promised. From my experience, this normally does not happen. They took the time to cover the furniture in my basement and cleaned up after the job was done. Having a sewer back up problem was very stressful to deal with but my wife and I are fortunate that we were able to find an honest company like Nu Pipe to give us the peace of mind that having another back up problem is highly unlikely. Thanks to David and his great crew for a job well done ! I would not hesitate at all to recommend Nu Pipe .

It went well very well. Nu Pipe inspected the pipe, showed the blockage via live camera and then removed tree roots from our sewer line. They cleaned up most of the 'spatter' from the machine in the working area (not all of it though) and were very courteous and informative!

I called them for a sewer back up and they said they were busy in Toledo with all their people.

I went well. took about a day and a half.

Dave, Amy and the crew are the best. Professional, courteous, clean and punctual. The work was performed as described and on-time. We are in the process of renovating a 1926 English Tudor, we originally had Nu Pipe come to inspect a drain issue we had in our garage, they were able to use the high pressure jetting system to remedy the problem. My wife asked if they could inspect our main line sewer while they were there and they did so by camera. The inspection showed that we had roots growing in the line and eventually we were going to have some major issues. This was the last thing I wanted to hear (we had already put a substantial sum of money into the house) I was expecting an outrageous quote considering we had an extensive length of pipe. Dave explained the liner system and worked with us to keep the cost manageable.This an outstanding product and would be worth looking into should you encounter a similar problem. I would highly recommend Nu Pipe to my friends and family - Five Stars

I purchased sewer line insurance in late 2012 as it was newly offered in conjunction with my city (Berkley) and because I have had a lot of problems with root intrusion since I moved into the house in 2002. In April of this year, I noticed water starting to come up thru the floor drain in the basement and gave a call to the insurance company that evening. They contacted Nu Pipe and Amy called me that evening and said they would have someone out there the next day. The following day, David showed up with his crew at my house with a heavy duty auger (and I've seen a bunch of them over the years as I've had the line maintained) and was able to get the line cleared in about 45 minutes. After he had the line cleared, he snaked a camera thru the line and could see quite a bit of damage in the line from root intrusion. He said that the insurance company would not replace the line until it collapsed, although they would allow for a small patch. However he didn't think it would be safe to put in a 4 foot patch as it could weaken the rest of the line. He stated that if I didn't want to wait for the line to collapse I could have the entire line relined with CIPP for $4,900. I called my insurance company to confirm this was their policy and indeed it was. They came out a couple of weeks later and it was a two day job. The first day one of David's employees came in to break up the floor. He was there for a couple of hours jackhammering the floor and digging out a 4 foot hole in the basement. This did not look like a fun activity. The following day, David came out with a couple of his workers to put in the CIPP. It took them about 11 hours to complete (9 to 8). After they were finished the showed me the new pipe by snaking the camera in and resealed the floor and put a new PVC cleanout in. What stood out to me most with this company is: - All of the employees I interacted with were very courteous and on top of things. From Amy calling me back right away (when she didn't answer the phone - which was a lot) to one of the workers offering to take in my wifes groceries. David explained things very well and took the time to answer my questions. - These guys are very clean. I've had a couple of plumbing companies to my house and they have made quite a mess. Nu Pipe lays down tarps and they clean up after themselves quite well - The plumbers I have had out to my house previously have been a little on the strange side. The NuPipe guys are as normal as they come.

GREAT! Another "professional" told us that our pipes were deteriorating and needed to be replaced at a cost of thousands of dollars. I contacted Nu Pipe and the owner came out and looked at the pipes with the equipment and said "there is nothing wrong with the pipes." It has been about a year and no problems! And he didn't even charge us for the service call!!! Honesty is something you cannot put a price tag on!