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American Gas Works LLC

Fireplaces, Gas Logs, Natural Gas Lines,

About us

American Gas Works, LLC is a local, family owned business. We specialize in installing everything gas for the home. We have over 30 years of experience and can handle all of your gas pipe installation and service needs. Give us a call today and see how we can help you get your project completed!

Services we offer

Areas of Expertise: Gas Pipe/ Line Installation Gas Fireplace Sales, Service, and Repair Gas Barbecue Grill Sales, Service, and Repair Gas Code Violation Corrections Gas Leak Repair

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.824 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
8%
3
0%
2
4%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 1-24 of 24 reviews

Renee L.
10/2019
5.0
fireplaces, gas logs
  + 0 more
Keith was very professional and solved our problem. Would totally recommend.
Description of Work: Fireplace kept turning off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from American Gas Works LLC
Thank you! We're very glad to hear you were pleased with our services. Enjoy your fireplace this season!

Eric M.
09/2019
5.0
fireplaces, gas logs
  + 0 more
Keith was great. Showed up on time and did good work at a competitive price. He cleaned my existing fireplace, installed a new remote, gave helpful advice and configured the logs correctly. He replaced another log set in a second vent-free fireplace, with remote, and I'm very happy with the work. Would definitely hire Keith again.
Description of Work: Gas Log repair and new set installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from American Gas Works LLC
Thank you! We are glad that you were pleased with our services and hope you enjoy your fireplace this coming fall/winter!

Butch M.
10/2018
5.0
fireplaces, gas logs, gas leak repair
  + 1 more
Great! Professional, timely as well as helpful information about operating the fireplaces. Repair was performed immediately. We would hire this pro again.
Description of Work: We needed two existing gas fireplaces checked for CO2 leaks, std maintenance check and one was experiencing a short in the wiring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary B.
01/2018
5.0
fireplaces
  + -1 more
Keith and Monica Foster run a great business. We wanted a gas insert for our fireplace so all the heat wouldn't go up the chimney, but the cost was high. The Fosters showed us there is a third option at a price point in between, and we are very pleased. Ordering and Installation went very well at a lower cost than we thought we'd have to pay. It looks beautiful and warms up the room.
Description of Work: gas logs and fireplace doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,600

Response from American Gas Works LLC
Thank you very much for your review! We are glad you are pleased with your fireplace!

Jola L.
12/2017
4.0
fireplaces, gas logs
  + 0 more
work was done cleanly and efficiently; only issue is that a part, though still usable, needed to be ordered and replaced and I was told I would get a call within a day or 2 for pricing. l never got a call back.
Description of Work: Turn gas fireplace back on (shut off due to work on chimney); clean fireplace insert

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Gas Works LLC
Thank you very much for your feedback! We apologize that no one got back with you. That's not typical. I'll give you a call today.

Paul L.
11/2017
5.0
fireplaces
  + -1 more
Excellent. Very professional.
Description of Work: Convert wood FP to nat gas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from American Gas Works LLC
Thank you very much! We're glad that you were pleased with our services!

Chris P.
04/2017
5.0
fireplaces, gas logs
  + 0 more
My wife and I were extremely pleased with the service and finished product. We really enjoy the heat and beauty the new fireplace provides. Keith and Monica were a pleasure to work with through the entire process. I would highly recommend American Gas Works, and will use them for any future service.
Description of Work: Keith replaced our old vented fireplace log setup with a new non-vented system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from American Gas Works LLC
Thank you very much for your review!! We are glad you were pleased with our services and hope you enjoy your new fireplace for years to come! -Monica

Linda S.
04/2017
5.0
fireplaces, gas logs
  + 0 more
The service was excellent. Made the call and out next day to give an estimate. Was on time and very professional. When we scheduled to have work done was on time, very quick and did an excellent job. Would highly recommend to anyone.
Description of Work: We needed our gas fireplace rehooked up after 20 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Gas Works LLC
Thank you so much for your kind review! We are glad to hear that you are pleased with our services! - Monica

Judith S.
02/2017
5.0
fireplaces
  + -1 more
Wonderful! Keith Foster is amazing! He can right over the day after I called. He took everything out of the fireplace, tightened things up, cleaned everything including the white birch logs, added new embers, placed the logs back in, even using one of his own logs to brace where mine had broken....and it looks like a new fireplace. In fact, I'm not sure it looked this good when it was new. He even took the glass doors off and cleaned them. Amazing. I highly recommend Mr Foster. You will be pleased!
Description of Work: My gas fireplace looked dingy and it burned unevenly. I was afraid to use it and needed it inspected and cleaned too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Gas Works LLC
Thank you very much for your review! We are glad you were pleased with our services and enjoying your fireplace! Have a great day! - American Gas Works

Michael D.
01/2017
4.0
fireplaces, gas logs
  + 0 more
fast and clear on what was done and what need to be done
Description of Work: Clean gas fire place

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from American Gas Works LLC
Thank you very much for your review! We are glad you are pleased with our services! - American Gas Works

Cheryl H.
12/2016
5.0
fireplaces, gas logs
  + 0 more
Great! Keith was very prompt and fireplace looks brand new. He also installed a blower fan on another visit as planned. Would highly recommend American Gas Works.
Description of Work: We had recently purchased our home and wanted fireplace inspected/cleaned before use. Also, we were hoping to install a blower in fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christina K.
12/2016
5.0
fireplaces
  + -1 more
Wonderful. He not only relit the fireplace but he replaced the gas line, cleaned everything up and he fixed the doors. Exceptional quality work, great customer service (response time, cleanliness and service...) Very pleased. Would highly recommend him.
Description of Work: Needed my fireplace relit and the doors weren't sliding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Gas Works LLC
Ms. [Member Name Removed], Thank you very much. We're glad you were pleased with our services. Have a safe and enjoyable holiday season!

Ronald R.
12/2016
2.0
fireplaces, gas logs, gas leak repair
  + 1 more
It took a week to get on their schedule. Keith came out and cleaned out the fireplaces and did a good job on that part. We had a bad valve on one fireplace, which he replaced with a used valve, which assured me was OK. That night when running our fireplace we heard a high pitched whistle. I called him next day and he said he just needed to adjust the pilot light and could come out in two weeks to do the work More importantly, we smelled a slight gas smell the next day after he had worked on the basement fireplace. He claimed it was a bad valve and wasn't his fault. The way I look at it is that I hired him to get our fireplaces operational and he left one leaking gas. He is responsible for testing to make sure everything is working properly before he leaves. Once again, he said he couldn't come for two weeks. So I waited 2 weeks. A half hour after he was scheduled to arrive he called to say he couldn't come due to the weather and impassable roads. It was the day after we had the big storm in December. The next morning the roads were plowed and salted and fine to drive on. He said he could reschedule me another week later. When I pressed him to come sooner, he got mad and hung up on me. Beware of the unfprofessionalism of this contractor. Any one would leave a gas leak should not be trusted to do work at someone's house.
Description of Work: We have 3 fireplaces that needed to be cleaned and to get them operational.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$165

Response from American Gas Works LLC
We're sorry to hear that you had an unpleasant experience with our company. While we do have differing views of the incident you describe, we wish you all the best this holiday season. - Monica

Keith B.
12/2016
5.0
fireplaces
  + -1 more
good its nice to have a clean fire again
Description of Work: Fire cleaned and serviced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Gas Works LLC
Hello Mr. [Member Name Removed]! We're glad you're enjoying your fireplace. Have a safe and enjoyable holiday season!

Ella M.
11/2016
5.0
fireplaces, gas logs
  + 0 more
Great job, very satisfied
Description of Work: Gas fireplace repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from American Gas Works LLC
Hello Ms. [Member Name Removed]! We're glad you are satisfied with our work. Have a safe and enjoyable holiday season!

Elaine T.
09/2016
5.0
fireplaces, gas logs
  + 0 more
It went very well, he was knowledgeable, ethical, and he went the extra mile by adjusting the gas flow so that I now have a much nicer fire. Highly recommended!
Description of Work: Fireplace needed to be cleaned and "tweaked".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mike B.
08/2016
5.0
gas leak repair
  + -1 more
Keith was very professional and a please to have in my home. He was very knowledgeable and fixed the issues very promptly. He also was able to fit me in the day I contacted him.
Description of Work: Fix multiple gas leaks in my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rachel G.
08/2016
5.0
fireplaces, gas logs
  + 0 more
Keith was very knowledgeable, honest, and professional. He took the time to explain what was wrong, as well as options for repair and what was causing problems. Very upfront about pricing throughout the entire process as well (estimate over the phone, estimate in home before beginning work, and then explanation of cost upon payment). Extremely clean and considerate - he left my fireplace cleaner than it was when he arrived! I would highly recommend Keith if you need someone to repair your gas fireplace.
Description of Work: External Shut Off and general repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from American Gas Works LLC
Ms. [Member Name Removed], thank you very much for your review! We're glad we were able to be of service.

Al F.
04/2016
5.0
gas logs, gas leak repair
  + 0 more
Keith was able to promptly diagnose the problem, determine what was required and provide an estimate to repair. I appreciated Keith's assessment as I thought I needed a much more expensive repair. But he was able to repair at a very reasonable price, and also cleaned the gas log set thoroughly.
Description of Work: Diagnosed and repaired a gas leak in my gas log set.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from American Gas Works LLC
Thank you very much for your review and your kind words! - American Gas Works

Julianne B.
03/2016
5.0
fireplaces
  + -1 more
Keith, owner was extremely professional and courteous. Explained everything on how to take care of, use and maintain new line and grill.
Description of Work: Installed new gas line for gas grill hook up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from American Gas Works LLC
Thank you for your kind words. We hope you enjoy your grill this season! - American Gas Works

Visel F.
03/2016
5.0
gas grill repair
  + -1 more
I had a gas grill that hasn't been used in a few years. They check the gas lines an did a total tune-up. Now the grill works just fine. He came when he said he would and did what he said he would. He took care of everything and cleaned up everything.
Description of Work: Gas grill repair & tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Visel F.
02/2016
5.0
fireplaces, gas leak repair
  + 0 more
He showed me how to relight my pilot light. Remote controlled and I can set it at the temp that I wanted. I've utilized this company multiple times Helped me determine the right fireplace Very neat and honest guy.
Description of Work: The pilot light went out Keith is the owner, turned natural fireplace to gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    PO Box 700529, Plymouth, MI 48170

    www.americangasworks.net

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Insured

    Licensed*

    Trade License Expiration
    08/31/2016
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Fireplaces,
    Gas Logs,
    Natural Gas Lines,
    Gas Grills

    FAQ

    American Gas Works LLC is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    American Gas Works LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, American Gas Works LLC offers free project estimates.
    No, American Gas Works LLC does not offer eco-friendly accreditations.
    No, American Gas Works LLC does not offer a senior discount.
    No, American Gas Works LLC does not offer emergency services.
    No, American Gas Works LLC does not offer warranties.
    American Gas Works LLC offers the following services: Areas of Expertise: Gas Pipe/ Line Installation Gas Fireplace Sales, Service, and Repair Gas Barbecue Grill Sales, Service, and Repair Gas Code Violation Corrections Gas Leak Repair

    Contact information

    PO Box 700529, Plymouth, MI 48170

    www.americangasworks.net

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM