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ADT Security Services

Home Security Systems, Home Automation, Home Healthcare - Medical Alert Systems

About us

ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered.

Business highlights

151 years of trusted experience

Services we offer

Alarms, home security, automation, health, gold standard & custom solutions.

Amenities

Senior Discount

10-20%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
5%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-19 of 19 reviews

Patty A.
09/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: They do our security.
Rating CategoryRating out of 5
Yes, I recommend this pro

TERESA R.
08/2015
5.0
home security systems
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

Jane C.
08/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robin H.
06/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: They do my home security.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert W.
02/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: They installed a home security system and it went well.They did have to return in a few days because the installer did not have enough parts to complete the job.There was a slight problem with the front door but they walked me thru the issue on the phone and all is well now.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Pamela W.
06/2014
5.0
home security systems
  + -1 more
I don't really have to use them other than that they went to my house. He was fine, knowledgeable and helpful. He's very polite.
Description of Work: I used ADT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Annie S.
09/2012
5.0
home security systems
  + -1 more
I am still very satisfied with the service. It is reassuring to see how responsive they are. Something had tripped our alarm and they called me right away to check what it was.
Description of Work: Something tripped our alarm about a month ago and they contacted us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joann W.
07/2012
5.0
home security systems
  + -1 more
ADT were on time. They were quick. I have been very pleased with the system. Their price was very good. I will continue to use them.
Description of Work: I had them install a system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ray S.
07/2012
5.0
home security systems
  + -1 more
I highly recommend ADT Home Security. I have been using them for five years. They are awesome. Prices were good. I will continue to use them.
Description of Work: I had them install a security system. I use their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adam & Lesley T.
06/2012
5.0
home security systems
  + -1 more
We are glad we did it. We set it off accidentally, and somebody came over the intercom, which was pretty cool.
Description of Work: I used ADT to install my alarm system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

James G.
06/2012
4.0
home security systems
  + -1 more
I get a discount from my house insurance for having the alarm. It has remote access, so if someone were to cut the land line it will still work. We do not have the full package where you can turn is on and off with our phones because it is so exspensive. The only problem I have had is when the alarm does go off, they call my father in law in Louisiana. It went off once because of the dogs. They said that they could not get ahold of us, and that seems to be a sore point.
Description of Work: ADT Home Security is my home alarm security system.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Barbara P.
05/2012
5.0
home security systems
  + -1 more
We have been happy with them, quality is good. No problems and all is worth it.
Description of Work: We had alarm systems installed by them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Terry F.
05/2012
3.0
home security systems
  + -1 more
We tried different ones and we like what they offered.
Description of Work: I have alarm services. I have been with them for over 20 years.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Donna F.
05/2012
5.0
home security systems
  + -1 more
They did a good job. If you ever need an alarm system, I would recommend them.
Description of Work: We used their alarm services. They installed the alarm system when I last used them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Rita C.
05/2012
5.0
home security systems
  + -1 more
They are prompt when I have had the need for someone to call and feel very secure with the system.
Description of Work: Whole home security system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

Annie S.
04/2012
5.0
home security systems
  + -1 more
They were recommended to me. So far, everything had been good. They were punctual and took time to explain how the system worked. They were knowledgeable and courteous.
Description of Work: They installed an alarm in my home for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sylvia S.
02/2012
5.0
home security systems
  + -1 more
This company is very good.?In 2002 they had a promotional offer that allowed me free installation. They didn't take a lot of time to install the alarm system.?The installer was willing to answer the questions I had.? He was very knowledgeable about how the system worked and explained everything to me.? He left additional information for me to read. An installer did have to return shortly after installation due to an electrical probelm within our home. He fixed the problem and the system worked well after that.?The problem was not the fault of ADT. The service for ADT is quality.?They are so efficient that there is never a need to call them back.? Although, I will at times have them come out and check the batteries.?This is such a dependable service and I count on this alarm system 24 hours a day. I would highly reccomed ADT home security service for anyone that was interested in an alarm system for their home.
Description of Work: Installed an alarm system in 2002 and battery replacements

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

JOHN B.
02/2012
5.0
home security systems
  + -1 more
I can't complain. Somebody did break in, but that was a number of years ago. The alarm went off before the police came, the criminals broke into my house. All they did was break my back door so the alarm saved me from that. It certainly worked. If I have a question on how to use the panel, the people I call up seem to know what they're doing.
Description of Work: I have an alarm and I use ADT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Ray S.
09/2009
5.0
home security systems
  + -1 more
They installed censors in our home, both on doors and in areas which are monitored. The main entrance, including your door walls and garage doors are equipped with censor that detect when the door is open. The system also includes area censors and allows you to look at an area and detect any movement in that area. The provision is made if you have pets, so that you can detect that it is a pet and ignore it if you so wish. Entrance from any door or window can be detected and a response would be to your phone and if you are having problems you can tell them. They also have a backup number for somebody you can trust and they will call them and ask if everything is alright and if there is no response, they will call the police. Included in the amount we pay every month is a fire alarm.
Description of Work: We used ADT and they installed the alarm system in August 2006.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$47


    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems,
    Home Automation,
    Home Healthcare - Medical Alert Systems

    FAQ

    ADT Security Services is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    ADT Security Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, ADT Security Services does not offer free project estimates.
    No, ADT Security Services does not offer eco-friendly accreditations.
    No, ADT Security Services does not offer a senior discount.
    No, ADT Security Services does not offer emergency services.
    No, ADT Security Services does not offer warranties.
    ADT Security Services offers the following services: Alarms, home security, automation, health, gold standard & custom solutions.

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM