Description of Work: They came for a maintenance check.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$50
Patricia L.
04/2017
5.0
appliance repair, heating & air conditioning/hvac
+ 0 more
Prompt, professional service
Description of Work: serviced Dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Larry S.
07/2015
5.0
appliance repair, heating & air conditioning/hvac
+ 0 more
unknown
Description of Work: Needed new air conditioning and furnace. Did a great job. This was about 12 years ago. Had a 10 year warrantee that they honored. ALso for a fee came out 2x per year to thoroughly check out operation. Just seemed a little more expensive than others, but probably because was system that used the latest refridgerant type.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Melissa A.
01/2009
5.0
appliance repair
+ -1 more
My dishwasher stopped working and had a blinking light. Dunlap did spend about an hour diagnosing and fixing the dishwasher. It turned out that the drain was clogged with food and that was preventing the heating element for working. I appreciated Dunlap taking the time to explain it to me.
Description of Work: Fixed my Kenmore dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$88
Charles S.
11/2008
4.0
heating & air conditioning/hvac
+ -1 more
They were pretty good, they checked everything out and replaced a pump. The guy that came out said that he was not the most knowledgeable at the company and they would send the best guy out to access the situation.
Description of Work: They came out and they checked my heating and air system.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pat G.
11/2008
5.0
heating & air conditioning/hvac
+ -1 more
They did a great job. They did arrive on time. They were prompt and clean and did exactly what they were suppose to do. The price was reasonable and the appliance is working just fine.
Description of Work: They put in a new furnace in my home and did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul R.
10/2008
4.0
heating & air conditioning/hvac
+ -1 more
They performed the services fine. When I called, I was told that they would have someone at my home before 5PM or they would call. The repairman showed up at 6:30 PM and I did not receive a call. I had assumed they were not coming and was about to leave when he showed up. The repairmen did a fine job and checking and repairing the furnace. The Dulap's Services Network actually sent a repairman from another company-which is apparently in the same network was closer to my home.
Description of Work: Furnace Check and blower motor replacement.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0
Yes, I recommend this pro
$409
Joe P.
10/2008
5.0
heating & air conditioning/hvac
+ -1 more
Quick and efficient. Only issue was the cost for the 20 minute visit (and no new parts). Diagnostic of $89.75.
Description of Work: Had water leak from furnace, was quickly diagnosed and fixed (hose had pulled off ). Technician also inspected the rest of my furnace including the humidifier and changed the water mesh element (cost of new element $13).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89.75
Dorie Lu S.
05/2008
5.0
heating & air conditioning/hvac
+ -1 more
My call was answered promptly. Even though this firm did not typically install the HEPA I purchased for my asthma, they were extremely willing to help me out. Within less than 24 hours of my first call, I had an appointment with the owner to assess my HVAC setup and determine the best solution for my particular situation. Within a couple of days, the firm indicated they would have no problem installing my equipment and even recommended some improvements in installation of my variable speed furnace which was installed incorrectly by another firm. Additionally, my UV light was not installed in the most efficient place. So Tim, who actually did the work about a week later, moved the unit without additional charge. He said it made installing the HEPA easier if he moved it to the correct location on the furnace.
Description of Work: Initially requested an estimate to attach my previously purchased humidifier and HEPA system to my HVAC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Melissa A.
03/2008
5.0
appliance repair
+ -1 more
I received same day service although it was a little frustrating that Dunlap does not give you a time frame right away. I'm a stay-at-home mom, so I had the flexibility and it was OK with me. They did give me a call en route so I had about a 30 minute warning. The service was satisfactory; he pulled out the range and took off the back and determined that the circuit board was broke. At a cost of nearly $500 to replace, we are opting to replace the entire range.
Description of Work: The oven in our 5-year old Frigidaire range stopped working, so I had Dunlap come to take a look at it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
LOIS M.
12/2007
5.0
heating & air conditioning/hvac
+ -1 more
He arrived exactly at the appointed time, brought his own booties to protect my floors, answered my questions, and left the area as clean as when he arrived.
Description of Work: I had my furnace inspected and cleaned. In addition, the humidifier filter needed to be replaced and that was taken care of as well. The serviceman was knowledgeable, professional, and respectful.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$147
MAGGIE O.
09/2007
5.0
heating & air conditioning/hvac
+ -1 more
I do not have a service contract with this company. I just call them on an as-needed basis. I have found that that saves me money. They are very good about scheduling the service, and are always on time. I am happy with this company and will continue to use them in the future.
Description of Work: They serviced the 2 furnaces in my house and got them cleaned for winter use.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph K.
07/2007
5.0
heating & air conditioning/hvac
+ -1 more
My A/C went out on a 90+ degree day. The technician was there in about 2 hours and said we needed a new fan motor and capacitor (@$600). Since my unit was 40 years old, I asked about a new one. He told me if I signed a contract for a new unit, he would fix my old one without charge so that we could have A/C while waiting for the appointment. I agreed and he spent about two fixing the old unit. The installation happened about a week later. The installer's were very courteous and professional. The team leader even noticed that my electronic air cleaner was very dirty and cleaned it for me! The installation took about 6 hours. I am quite pleased with the equipment and personnel.
Description of Work: Complete replacement of central A/C unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
Giles B.
07/2007
5.0
heating & air conditioning/hvac
+ -1 more
Very well.
Description of Work: Checked and fixed water leak (condensation) in HVAC ducting/blower unit in basement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$127.75
LAURI J.
03/2007
5.0
appliance repair
+ -1 more
It went great. This is the third time I have had Dunlap's out to repair my fridge (Mike B tech each time). They have always been great! On time, good pricing, and a great tech. Would and have recommended them. They are also wonderful for same day work!
Description of Work: Checked components, defrosted drain & cleared debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
CHRISTINE B.
01/2007
5.0
heating & air conditioning/hvac
+ -1 more
Good, thorough job. The manager who gave us the estimate was the only contractor to measure the house to determine the correct furnace size. When the technicians did the actual work, they found that they would have to do much more extensive ductwork repair than planned and recut the sheet metal at no extra cost. As a result, it took 2 1/2 days instead of 1 day but I think that was because of the complexity of the setup (they kept finding new stuff that had to be replaced). All staff I talked with were very courteous and seemed very knowledgeable. They were very willing to explain exactly what they did. They also covered up the hallway floors and did a good cleanup. The only issue was that their office staff gave us outdated forms for financing and a furnace rebate and as a result, someone had to bring us the correct forms a few days later to sign. But, the equipment seems to be working well.
Description of Work: They replaced our furnace, air conditioner, and water heater and replaced the surrounding ductwork. They also installed a humidifier and a new thermostat.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,500
IRENE B.
06/2006
5.0
heating & air conditioning/hvac
+ -1 more
The service charge for an emergency call was $150 vs. the $90 it would have been through the other company; however, when the other company finally got back to me, they advised they couldn't be out until Tuesday! Dunlap came as promised! I was very impressed with the technician's professionalism and prompt service, along with the care and concern of the dispatch service. I plan to deal with this company from now on, as another company I have dealt with for years doesn't even have an answering machine to take calls after hours, far less any emergency type calls.
Description of Work: Our air went out on a Saturday evening, Memorial Day weekend, during 90 degree weather. Not knowing who, if anyone, would respond on a holiday, I checked Angie's List & the Yellow Pages, & called 3 companies. The first one that responded is who I made arrangements with to come out the next day between 10:00 & noon. By 2:00 pm, when no one arrived, I called for a status report & was told there were 5 other calls ahead of me & they had no idea when I might get service. With indoor temps now nearing 90, I called Dunlap, whom I had turned down the previous night, as I thought I would be getting serviced from the 1st caller. When I explained my predicament, the dispatcher was very kind & sympathetic, & said she would do what she could to get someone out to our home that day. A service technician was at my home less than 2 hours later. Within 20 minutes, our air was running & he even fixed a problem that the company I usually deal with never seemed to get right.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$205
03/2006
4.0
heating & air conditioning/hvac
+ -1 more
THEY RESPONDED VERY QUICKLY. THEY GOT RIGHT TO WORK. THEY WERE VERY PROFESSIONAL. THEY WERE VERY NICE AND POLITE WHEN THEY WERE AT MY HOUSE. I THINK THEY ARE PROBABLY THE BEST COMPANY IN THIS AREA.
Description of Work: THEY DID AN ANNUAL CHECK UP ON MY HEATING AND COOLING SYSTEM.
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Service Categories
Heating and Air Conditioning,
Appliance Repair,
Water Heaters,
Plumbing,
Electrical,
Computer Repair,
Appliance Repair - Small
FAQ
AAA Service Network - Dunlap is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 2:00 PM
AAA Service Network - Dunlap accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, AAA Service Network - Dunlap offers free project estimates.
No, AAA Service Network - Dunlap does not offer eco-friendly accreditations.
No, AAA Service Network - Dunlap does not offer a senior discount.
Yes, AAA Service Network - Dunlap offers emergency services.
No, AAA Service Network - Dunlap does not offer warranties.
AAA Service Network - Dunlap offers the following services: Large Appliance Repair. Heating & Cooling Repair & Maintenance.