NGU DRAIN CLEANING

I was extremely pleased with Mr. Jay, his service provider and their assistant.and the service they performed. From the beginning when I contacted NGU and Mr. Jay responded within an hour to the completion of the installations it was all positive. They were efficient and left the area clean. Also, there was a high school man acting as an apprentice who did very well. It was very nice to see that this company is providing opportunities for the coming generation. I would and have, highly recommended NGU.

I used this company twice previously for sewer drain cleaning. Each time the drain did not back up for one year. I used them last month and the sewer continued to back after two weeks. They did use a new machine and a new employee. They have not responded to numerous phone calls and a text. I think it's strange that they would lose a customer rather than return and do the job correctly!

Had to run out for items twice we, but it went ok

Jay and Team did a great and very thorough job. NGU was prompt arrived at the desired time. They evaluated the issue and made suggestions for repair at a fair price. I definitely will be using their services in the future. Definitely will be recommending!

The tub was rusted by the drain. We wanted to find the leak and thought it was correct to replace the drain. They matched the brushed satin color and tried to find a larger part that would cover the rust to look nicer. A larger part was not to be found so a lot of caulking was done. No leaks as of install. Nice, respectful and cleaned up after. I will hire them again when we replace the tub.

Yes he(Anthony) did a great job. Everything was cleaned afterwards. As the project went on more things were found that were broken that needed to be fixed prior to fixing what I asked them to fix. Extra time was taken to get the appropriate parts to fix it correctly. My only thing I fault them for is not really saying how much the project would cost at the before starting. It was my fault for not asking but I already spent all week waiting to get the project done. I understand that that unforseen things can cause a delay and Anthony did stay until the job was completed and called with time to expect to be starting. The project just cost a whole lot more than what I expected.

Mr Jay was very professional and timely! He was very knowledgeable and very helpful .. I would highly recommend his services. Thank you for making a very bad situation good!

Perfect. On time, great installation job and clean up. Would highly recommend.

Fantastic!!!! So nice, friendly, efficient and quick!!!! Will recommend over and over!!!!

He came and give us estimate and done the job in same day, excellent work

Jay Brown was here on 07/21/23 to replace my 70 year old copper nat gas line from my 19 year old dryer & put in a new gas shut off valve. He did a masterful job of connecting new black pipe from where it splits to the meter on the right to the hot water heater on the left. I watched how proficient he is by cutting pipes & connecting them around 15 ft width & then around a shorter pipe which then connects to the yellow multiple sized plug for any type of dryer you get. I must say that the job looks perfect doesn’t leak & it was fairly priced. I would highly recommend him to do this job because it is dealing w/ combustible nat gas & since he has done many of these over the years he knows how to do it correctly & safely. Now that my nat gas line is up to code, all I have to do is wait till my new dryer arrives soon so it will be installed. I would highly recommend Jay Brown for his professionalism & his willingness to answer any ?’s you have. I now have a plumber I can count on!

Excellent experience and I highly recommend. We have a new hot water heater installed within a few hours on a Saturday. Very professional

Excellent job!!! Would highly recommend them and I will call them again .

Great quality and came in a timely manner. Following up with Jay with some other projects as well.

Jay was very competent. He assessed the problem quickly, purchased the needed parts and installed the faucet all within 1 visit.

Amazing - quick and efficient fixed it the same day after meeting me at Home Depot to buy the new water heater - very good at his job! Highly recommend

The service was GREAT! Mr. Brown was the first company to call me back. He was able to come over even before the time promised. He listened to my concerns. He understood my frustration. He fixed my leaking pipe fast, and professional. His work looks really good, and no more leaks.

He was very kind and knowledgeable and came back to repair at no cost and quickly when there was still a bit of a leak.

Excellent. Would definitely hire again.

He was the only one who responded to my Angi list quote request and I think there was 10 people on that list. His pricing was good. He was prompt with the “request. Scheduled an appointment for the same day at 6:30 PM. He showed up on time completed the job within a half hour. Was very professional. I have a few other jobs that I could use him for.

Jay did a fantastic job. He was prompt, courteous and attentive to my needs and concerns. Kept good communication going throughout the project.

Very good... Very quick they did a very good job and I appreciate it very much

Jay Brown and his team were very nice and professional. Jay is very knowledgeable in his profession. He saved my holiday dinner by getting me up and running with hot water. I highly recommend this pro. I will be requesting his services in the near future. Thank You Jay & Pervis. You guys were great.

Excellent plumber! Jay is very professional and neat with his work. He explained everything in detail to me. I will definitely be using this company for all of my plumbing needs!

Great , came right away. Very fair pricing, Well definitely use again.