Response from Closets By Design - East Michigan
I'm very sorry that you had this experience with our company. Most of our clients appreciate that we take the time to draw out every component for them, so they know exactly what they are paying for. We offer so many more options than any of our competitors, that comparing apples to apples is difficult unless designers from both companies are given each other's design. As you can see from the comment submitted just before yours, some people appreciate being offered a discount for buying the same day as the initial visit. We offer the Buy Today incentive to our clients because we are giving you all the information that you need to make an informed decision - design, price, installation date - and if we can wrap it up in one visit, it saves time not only for you, but for us too. It's just a matter of perspective. I thank you for giving us the opportunity to bid on your design.