Rossman Construction

From July last year it didn't get completed until January of this year. The good part was that he always would follow up with my questions. There were no communication issues. Communication was always open. The negative side was, of course, timeline delays. I hear that happens quite often in the construction industry. I knew that during that time, supposedly, there was a labor shortage on those who could actually do construction. He sub-contracts some elements of the work. But, overall, he had been pretty forthright and willing to work with me. He did take off a couple of thousand dollars on the total estimate because of the delays. He didn't expect me to kind of just languish with the bill because of those delays. Overall, I was pretty pleased. There aren't a lot of people who own up to that sort of a thing these days. It's good that he was one of those people. He is a very likable personality. He does some work hands-on himself. He even lets clients assist at times and will take some labor cost off if the client is assisting with certain tasks. He was just here to do the very final step on the barn. There was this one element that was waiting on me to complete an aspect of it. I finished that and then he came in a week later and worked with me to install a chimney on it for a wood fired evaporator. He came in and we got it done within two days. It's operational now. I could have got it done for less. I know they had higher ratings and the quality of the work that was done is pretty good.

unknown

Some parts of the job were done very well and some parts very poorly, so average is a "C". He works well in a structured environment on jobs that he knows well. The parts of the job that were less structured and new did not go well.

They were wonderful. Came in and got the job done fast, clean, and efficiently.

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This person didn't seem to want the job or cared. Very Poor customer service.

They removed our lower wooden deck and removed debris from property. |They framed and backfilled and prepped the area for cement. They poured the cement deck brush patterened it and cut expansion joints. |Had to work around the weather, but all in all it was a great job and we LOVE the concrete deck.

We love the results! Professional job well done. I would not hesitate to use this company in the future.

He was very knowledgeable in the extent of damage and what needed to be done to both repair and prevent further damage. He was very reasonable, prompt and I would use him again in a heartbeat.

They were great. I did not use the service, but he was just such a nice guy. We ended up not building in the area, but he was more than appropriate and way within reason. He was really good, and I had talked to others. Probably, if we were going to build in the area we are in, we would have used him, but we ended up moving to a different area. He called us back probably in two days and had something for us. We talked to the owner, and he treated us excellently.

Once Ross was engaged, the project went from a disastrous situation to an organized, structured and methodical process. I cannot say enough about how relieved we were to have Ross on our project. He's creative, responsive, and an expert at most aspects of new home construction. He didn't hesitate to consult with experts if something was outside his comfort zone (energy efficient mechanical, for example). He exhibits an absolute commitment to customer service excellence, and always consulted me if a situation needed a variance in pre-agreed upon plans.

As stated above

He is knowledgeable and reasonable. I have seen a cut in energy cost since the work that was done. I will continue to use this company in the future.