Andy's Statewide

...did a good job

I had a thorough check for my homes furnace unit. It was cleaned inspected and work on professionally. All parts were checked and cleaned along with great advice on next steps to make sure it last a long time. Very happy with the service and will be doing business with Andy’s statewide again.

Very pleasant Sales Person candidly in retrospect I feel kind and rushed all the best tactics used so I bought a new furnace and some heat pumps that came out the next day and then wanted full payment. Luckily I didn’t pay them. They sent a supervisor out who did a teeny bit notice some things that weren’t right also And now they won’t come out for four weeks to finish the job but once the full $19,000 don’t hire them. Their crooks are poorly run.

Aiden K. was amazing! He is the most knowledgeable technician I have ever experienced! Very friendly and professional.

I can't understand how this company is the has the contract with home depot. I would advise extreme caution if electing to use this company. The in home assessment the conduct is done by someone who does not know how to install them. Some of the project specifics that were agreed upon initially, were later were not performed. Their prices are exceptionally high and the equipment discussed was not the specification installed i.e.1 stage furnace vs 2 stage furnace. I payed 12k for a midrange brand, and I had to call to get a receipt which I recieved the morning for the scheduled installation. This was when I began to feel scammed. The install team was not informed of any of the details pertaining to the project. I will say the install team was professional and did a good job for the most part. They advised that parts of the project could not be performed (or they didn't have the parts because they weren't told). Additionally, the permits required were not submitted prior to work being performed, causing us to receive a letter form the city and potential citations. Andy's statewide advertise they have a satisfaction garutee that end as soon as you are not satisfied. I have asked them to remove their equipment and they have ignored my requests. Bottom line up front, I believe that this company has unethical sales practices and should be avoided.

Excellent technician! Superior service. I recommend Andyâ  s Statewide.

They were on time. The technician was polite, professional, and helpful. Dillion Maier left the work area spotless when he was done. He gave me a lot of helpful information on how to run my system more efficiently. He was a gentleman from start to finish.

Ive always been happy with Andys Statewide service techs and overall customer service.

Leon Contreras was Outstanding.

Zachariah was great, thorough and took time to explain everything

work very well performed. very pleased with the overall work done.

Zachariah serviced my furnace. He was on time. He was professional and explained everything to me. He was knowledgeable. I will definitely request him in the future.

Fast service and courtes

Corey. And Cortez were so professional and kind and patient with senior citizens! They both represent your company extremely well!

Excellent service by Andy's customer service team! The service tech Randy P. was outstanding.

Very great service. The tech was very knowledgeable and helpful.

I was taken advantage of when my ac was broke, and they sent a repairman who was actually a sales representative to fix the ac. Even after begging for a repair given that weather was in high 80s, he said there was no way to fix it. He said all the right things a salesman would say and made be believe there was nothing I could do but buy a new ac. Tried to sell me a $16974 furnace and ac, with a measly $3974 discount. Got a more trusted repairman who replaced the capacitor and cleaned the coils, costed me $125. AC is now functioning perfectly. I am very upset we had to go with my daughter and spend the night somewhere else due to Andy's Statewide sending an incompetent repairman. He tired scamming me by trying to take advantage of the situation, which was the temperature being close to 90 degrees. Everyone else I have called, have estimated under 10K for a replacement furnace and AC. It should be noted, I begged him to find a solution, but the issue was he refused to repair the AC and lied saying it wasn't repairable, and then without my knowledge disconnected my AC (which had been running, just not blowing cool air). If he did his job and looked in the AC unit, he would have seen the capacitor needed replacement. Or he did see and choose to commit fraud. I was guaranteed by a manager the next day I would not be charged for anything as well. Somehow this "repairman" took my credit card information and charged my Lowes card $6,500. I DID NOT authorize this. I DID NOT give him my credit card information. I was guaranteed by manager that I would not be charged, and I received no HVAC system to be charged this amount. I was told this after reporting this amount as fraud, that it was done by ARS also known as Andy's Statewide. I will be updating the Officer in charge of this case and requesting criminal charges to be pursued. THIS IS UNACCEPTABLE.

Paul was very thorough and efficient

Specials are awesome!!!! Great value very affordable!

This was the second time Andy’s Statewide has been to my sisters house. It was on the 6th of this month and it was raining big time. I really thought that they would reschedule but they didn’t! Matthew Poole showed up as usual when their company promised his arrival. I was worried about his safety but he was cool as a cucumber! He got the job done like his previous visit for the inspection. This guy is the salt of the earth! Not 15 minutes later after he left it started POURING! I mean huge! If it wasn’t for the ABSOLUTE incredible customer service and support from Andy’s Statewide my sister’s ac unit wouldn’t have been serviced that day! On a side note Taylor from Statewide was a total saint helping my sister who is on disability give her some payment options! I would recommend anyone to you!

my technician was exceptional knew where to look how to do diagnostics, troubleshoot and correct The problem.

I learned about Andy's Statewide from an in-store representative advertising a first-time, in-store AC $49.00 tuneup promotion at Home Depot. Bear in mind my A/C unit was working flawlessly (for years) before Andy visited my home. Within 48 hours of the technician's visit, my A/C malfunctioned and would not cool the house to a temperature lower than 78 degrees. Upon notifying Andy's of the issue, a second technician came to the house and instantly discovered a bad dual-run capacitor that had to be replaced for $350.00. Less than a week later, I am experiencing an identical issue. I find it extremely hard to believe that my system happened to break down the day Andy's happened to show up. Additionally, why did the first technician not identify the issue if the second one identified it immediately? It makes me wonder if my a/c was intentionally sabotaged to sell me a new unit. The company claims the system went bad on its own accord and it coincidentally crapped out the day Andy's showed up. I may have to take legal action if a reasonable solution cannot be achieved.

Corrie and Cortez were amazing. They replace both my air conditioner and furnace.

Very experienced in generator installation. The work is being done in a timely manner. Good , expert, and friendly.

Service technician was professional, knowledgeable and courteous.