Lon's Plumbing Services LLC

He came out on a moment's notice when our basement was flooded. The problem turned out worse than we thought and it was not an easy fix but he got us up and running and in better condition than we have ever been in the past 13 years of owning this house! He made sure the problem was fixed right and wouldn't happen again as well as completing some smaller jobs quickly in the process. Thank You for your professionalism!

The pipe repair (installing new shut offs under kitchen sink) and faucet installation went fine. When the sink began leaking the same day, Lon refused to even return out to verify his work as an act of good will and instilling confidence in a first time customer. I find it hard to believe a formerly non-leaking sink was suddenly leaking as pure coincidence the same day plumbing repairs were made within inches of the now leaking underbelly of my sink. Not only did Lon refuse to return without a service call fee, he further stated he "NEVER MAKES MISTAKES." I find it arrogant and unprofessional to admit as a living, breathing, fallible human that one never ever makes a mistake. That alone was enough to destroy any confidence I have in working with Lon again. I am sure his work is great 99.9% of the time, but to be so arrogant as to not even want to build loyalty and customer satisfaction with a quick check of work performed and scan for oversights is unprofessional and is what gives trade workers a poor reputation. I support the trades, and we would be lost without them, but reputation management is key.

Great job! Would hire again.

I had a small leak in my bath room. Lon who is a good plumber, came over 2 days after the call. He installed two new bathroom shut off for a total billing time of 1hour for a cost of $425.00. I thought the cost was unfair and complained to lon but he said his price is his price. While the job was done well the cost of this job should have been closer to $200.00. I have used Lon's services in the past and generally he was resonable. However, his price and cost of his service has gone up. I would suggest you get an estimate before you use his services. I can no longer afford him.