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Original Hagopian

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Expect the Best. Expect the Purple Truck. We are a carpet cleaning / rug store with excellent customer service. We've been in business for over 70 years! Honesty, integrity and quality are common threads in everything we do.

Business highlights

85 years of trusted experience
Emergency Services Offered

Services we offer

Flooring, Air Duct Cleaning, Carpet Cleaning, Rugs

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.7154 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
8%
3
5%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 154 reviews

Laurel B.
02/2020
5.0
upholstery cleaning
  + -1 more
Very well. The cleaners were friendly, polite, knowledgeable and efficient. My furniture looks beautifully clean now!
Description of Work: Couch, chairs, and pillows/cushions cleaned
Rating CategoryRating out of 5
Yes, I recommend this pro

Beth C.
10/2019
5.0
carpet cleaners
  + -1 more
I had heard good things about the Hagopian with the purple van and they didn't disappoint. They made my carpets look so much better!
Description of Work: carpet cleaning and in-home rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Patti W.
05/2019
5.0
carpet cleaners
  + -1 more
Perfect. Got out stains from a very old and sick dog. I was very impressed.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Juliet R.
09/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Outstanding! Breathed new life into my older carpet. Removed a rust stain I thought was permanent. Made my off white sofa sparkling clean. Will definitely use them again.
Description of Work: 6 rooms of carpet cleaned and upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hildegarde K.
08/2018
5.0
carpet cleaners
  + -1 more
Extremely well. They even removed candle wax!!!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Lisa S.
06/2018
5.0
carpet cleaners, upholstery cleaning, floor cleaning
  + 1 more
Had carpet, vinyl floor and sofa cleaned - would definitely use again & recommend to others - the techs were very polite and professional and did a great job!
Description of Work: Carpet & furniture cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

DiAnne S.
09/2017
5.0
carpet cleaners
  + -1 more
They did an excellent job and I was very pleased with the results. At the time they sounded like they were what I needed and they were in the right place. I was looking for something fairly close, something fairly easy to get to.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan B.
08/2017
5.0
carpet cleaners
  + -1 more
Excellent. The cleaners were early, very efficient and informative
Description of Work: Carpet cleaning, scotchguarding and deodorizing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Pamela M.
08/2017
5.0
oriental rug cleaning
  + -1 more
I dropped them off, but they can pick them up and drop them back. The workers, pretty much, they can pick it up or you can drop it off. I drop mine off. It was about $250 for three rugs.
Description of Work: I just had area rugs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Patricia S.
06/2017
5.0
carpet cleaners
  + -1 more
They're probably as good as any. They're one of the biggest companies. Hagopian is probably the largest carpet cleaners that are around. They do a decent job. They're a huge company and I really haven't compared them to other companies. I think I used another company once and they were fine too. You know with 5 units; we've got hardwood floors in all of them, but we have the landings and the stairs are carpeted. And the units, some of them used to have carpeting but they got pulled up one by one as younger tenants would prefer the hardwood floors. I can't compare their prices while I think they compare with most of them around here. I mean if they're exorbitant I wouldn't have used them. My overall experience has been good. I mean one time one tenant didn't think it was cleaned well enough where the step meets the wall. And I just called and I said Jan, I've gotten on a first name basis; 6 places, right. She said what's happening. I said my tenants not happy. I said if my tenants not happy I'm not happy what can you do? They went back and re-cleaned it with no charge. On price I don't know because I haven't compared prices. I would say they're probably average. They're probably not the cheapest. They're probably not the most expensive. I haven't compared it. To me it seems like a normal rate. If it all the sudden jumped a huge amount I would maybe check another company to see how they compared. I mean there's some that are cheaper that come with a machine but they leave the things wet and it's a little bit more work. They're prompt. They come on time. They're not the cheapest and they're not probably the most expensive. They're probably average. They're punctual. They come when they say they're gonna come. They're professional. They'll re-clean something if someone's not happy; obviously they've missed something. This one tenants mother-in-law, she must have run a fine tooth comb along the edges between the wall and the stairs. When I called she said well did you clean the landings and I wanted to say no I just did the stairs. Yes, I did the landings too. So she wasn't particularly happy so maybe they didn't meet her standards, but they're the biggest company here and I think they do a decent job. I mean if someone asked me compared to others I really couldn't say because I haven't used anybody else in years. You might just well leave that one go. To me they're good and not that I've been using them every year but you know I can't say that they're the very, very best around because I don't know. My opinion is good. They do a decent job but they're rentals. But they've come out here when I've had a spot and they've worked on it. They provided me with good service; they have. I'm happy.
Description of Work: They cleaned the carpeting on the steps and the landing.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Colleen T.
06/2017
5.0
carpet cleaners
  + -1 more
WONDERFUL!!!! Dave C and Chris Jr were fantastic!!
Description of Work: Mothers condo carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James H.
06/2017
4.0
carpet cleaners
  + -1 more
They did a good job. They have been doing this a long time. Their crew was pretty good, but they could of done a better job. I wouldn't nail them on a poor job. Their price is competitive. They were in and out, so their responsiveness was good. Their professionalism was a little less than I would of expected but I wouldn't hammer them on it being poor. They were decent. They left the area clean. Two people came out to do the work. The workers were nice and professional.
Description of Work: They do furniture cleaning, sofa, chair, and carpet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$150

Sharon N.
05/2017
4.0
carpet cleaners
  + -1 more
As far as I am concerned at least with the specials I have seen is that they were cheaper than another company as of late. They use to go neck and neck, but I went to them when they got the cheaper pricing. I think it was 3 rooms for $99. They are about the same as another company but I got with them because of their prices. Their quality is okay. They are responsive so they get an A on that. They are very professional. Very nice people working there. I am going to use them in the next couple weeks.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Peter P.
04/2017
5.0
carpet cleaners
  + -1 more
Great Job buy the crew. In and out in no time. Arrived as scheduled. The carpet looks brand new and it's almost 30 years old!
Description of Work: Great room, Hallway, and Bedroom carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Kent H.
04/2017
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
Amazing results that we didn't think were possible.
Description of Work: Very dirty carpets and a sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Kevin S.
04/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
All stains removed. Everything looks wonderful. The work took only an hour and the cleaners were professional and efficient.
Description of Work: Carpet cleaned and furniture cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shawanna M.
02/2017
5.0
carpet cleaners
  + -1 more
Good cleaning; great job from the cleaning specialists. They had a special with deodorizer and stain treatment, which was great!
Description of Work: Hagopian does a great job on carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Christopher P.
02/2017
4.0
carpet cleaners
  + -1 more
One person came out and it took an hour. They missed a couple of spots. They were professional.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Deb J.
01/2017
5.0
carpet cleaners
  + -1 more
The repairs were fone perfectly. The rug cleaning was great and all pet stains gone
Description of Work: Area rug cleaning and repair

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Elizabeth W.
01/2017
5.0
carpet cleaners
  + -1 more
They cleaned spots up that I didn't think would be removed. I will use them again.
Description of Work: I used them to clean carpets in a rental home I own.
Rating CategoryRating out of 5
Yes, I recommend this pro

Elizabeth W.
01/2017
5.0
carpet cleaners
  + -1 more
I give them A's and will continue to use them.
Description of Work: I used them for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James H.
01/2017
3.0
carpet cleaners, upholstery cleaning
  + 0 more
They had to clean around furniture. That's always a problem, but they didn't clean the chair as well as I thought they could.
Description of Work: They cleaned my carpet and we had a little flood here so they cleaned a couple rugs. Cleaned some of the furniture in the living room. They cleaned the couch and love seat and an occasional chair.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$98

Sharon G.
09/2016
5.0
carpet cleaners
  + -1 more
very good job. They arrived within the time window they specified, were quick and did a very good job cleaning. The carpet looks better than it has in years.
Description of Work: carpet cleaning for two rooms, a stairway and landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dee M.
07/2016
5.0
carpet cleaners
  + -1 more
Wonderful!! Rob and Ernie moved all the furniture, cleaned up to the wall, replaced furniture with protectors which we removed 2 days later. It was a HOT day so it took well over a day to dry but that was expected. I moved all our sensitive/breakable items back 2 days later and the carpets look like new. The guys were nice and polite. Took about an hour so they were pretty organized and experienced with the process. We were offered the sanitizer and scotchgard but opted not. Cost us $120 for 4 rooms and the hall. They also cleaned 2 small remnants for me - one on landing and one in kitchen by sink - those look like new and were pretty dirty. We have used Hagopian the last 3 times and are never disappointed. Got a call the day before saying they would arrive between 11AM and 1PM - they arrived a little after 11.
Description of Work: Whole house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Helene G.
07/2016
5.0
carpet cleaners
  + -1 more
The team of Pete S and Jesse were very professional and wonderful carpet cleaners. I highly recommend Hagopian to anyone looking for excellent carpet cleaning.
Description of Work: Cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Contact information

14000 W 8 Mile Rd, Oak Park, MI 48237

http://www.originalhagopian.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
House Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Blind Cleaning,
Water & Smoke Damage,
Furniture Refinishing and Repair

FAQ

Original Hagopian is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Original Hagopian accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Original Hagopian offers free project estimates.
No, Original Hagopian does not offer eco-friendly accreditations.
No, Original Hagopian does not offer a senior discount.
Yes, Original Hagopian offers emergency services.
No, Original Hagopian does not offer warranties.
Original Hagopian offers the following services: Flooring, Air Duct Cleaning, Carpet Cleaning, Rugs

Contact information

14000 W 8 Mile Rd, Oak Park, MI 48237

http://www.originalhagopian.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM