As a multi-year Super Service Award winner, Premier Relocations LLC is a family owned moving business with decades of industry experience. The Mayflower Transit name is the most recognized name in the moving industry. We opened Premier Relocations LLC because we wanted to build something special in our community and bring the Mayflower standards to the Detroit suburbs. Every day we move people, but every move is different. We love our customers and strive to build lifelong relationships. What sets us apart from our competitors is our people, our care, and our effort; we will always look to make things right if we do something wrong. Angi's customers should feel confident in hiring Premier Relocations for their moving needs by reading reviews from our loyal customers and reviewing our numerous industry awards. We have won or have been runner up for the Mayflower Customer Choice Award several times. See the difference for yourself. We would love the opportunity to partner with you and meet all of your moving needs.
Business highlights
22 years of trusted experience
Services we offer
Local, long distance, and international moving. Full and partial packing services. Commercial and office moving. Short and long term storage.
Description of Work: Moving from home to apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Premier Relocations LLC
[Member Name Removed], Thank you for your review and comment. We are very proud of our crews and office staff. They truly do care about you and your belongings. Enjoy your new home!
Kathleen T.
12/2016
5.0
moving companies, storage units
+ 0 more
Amazingly well!$
Description of Work: House closing unexpected and had to vacate on short notice. Sent packers, moved everything on time, and arranged for storage for several months. Easily scheduled move of my household belongings.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Response from Premier Relocations LLC
Thank you for your comments and ratings. We use all of our reviews to constantly work on improving our services and helping us to give our customers the best move they have ever had.
Dush F.
08/2016
2.0
moving companies
+ -1 more
unknown
Description of Work: People on the ground did a decent job to pack, move and unpack. I choose this company over some of the local companies based on the reviews on Angies list and record in customer service and lower price point. Unfortunately none of these proved to be true in my experience. They provided a low quote to win my business. They failed to complete the packing based on the estimated time frame leaving all most half of my house hold items to be packed by myself. I ended up moving many of my belongings using a Uhaul truck, 30 boxes, 4 bikes and a garage full of item, which were included in the original estimate. They still charge me the full estimated cost for the move. Don't be fooled by their low estimates! |When I complained to their regional manager, he promised to get back with me within coupe of days. Two weeks have passed and he doesn't even respond to my phone calls or emails. I have escalated my complaints to their head office and waiting to hear back.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Premier Relocations LLC
Mr. [Member Name Removed], As the General Manager, I apologize that we have not had a chance to discuss exactly what happened and how to resolve it. I have reached out to you via your email and am hoping to have a discussion with you soon and to bring a satisfactory resolution to the issues you mentioned. I cannot change what happened but I am confident we can have a professional conversation and will try to make right, what went wrong. Respectfully, Kirk Hensler General Manager
Shirley P.
05/2016
5.0
moving companies
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Premier Relocations LLC
Thank you for your survey. We are very proud of our quality and are always looking at our reviews to both praise our team or to learn from our customers what we could have done better. I hope you are enjoying your new home. Kirk Hensler General Manager
Shirley P.
05/2016
5.0
moving companies
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Premier Relocations LLC
Thank you for a great survey. We look at everyone and are always listening to our customers so I can pass on the praise to our team. Hope you are enjoying your new home! Kirk Hensler General Manager
Sonia R.
12/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: We moved fron MI to IL. I was very anxious about this move because we had a big house full from top to bottom, but this company was great! They were very professional, careful, packed EVERYTHING very carefully, labeled it all, etc... They were very careful not to damage any of our belongings, floors, doors, or walls. Mind you, keeping the floors clean is particularly hard to do in the middle of a very snowy winter. I would definitely recommend them and use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ANDRIETTA W.
08/2015
5.0
moving companies
+ -1 more
.
Description of Work: The estimator, Robin, made an extensive inventory, and explained in detail, all the services to be rendered, including packing and storage. The estimate was extremely detailed and reasonable. Robin was very professional, kind and patient. Dealing with her gave us great confidence in the move and the ability of her company to provide excellent service and peace of mind. I also met the moving coordinator, Marissa, as she gave me gently used boxes and packing materials to get started. The move will not be for several weeks, I am no longer dreading it, as the customer service so far, has been outstanding. I feel that any issues that may come up will be dealt with in a competent, professional manner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
robert K.
04/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: moved our whole house - did a great job
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Judith C.
04/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: Removed old furniture
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Kathy V.
02/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: Premier Relocations did a wonderful job on my move. I could not have asked for things to go more smoothly. They were professional, courteous, and handled my belongings with great care.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Elizabeth M.
01/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: Relocation to south carolina
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Matt O.
01/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: moved furniture to storage. went well and very professional. small scratch on a piece of furniture, but I feel it will be repaired very quickly with minimal hassle.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$890
Tamieka C.
12/2014
5.0
moving companies
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$114
Rhonda G.
10/2014
5.0
moving companies
+ -1 more
.
Description of Work: We moved cross country from Michigan to Florida. Our belongings were picked up by Premier and placed in storage for 3 months then transported to Florida via their partner, Corrigan/United. This is the best move experience we've ever had. From start to finish, the movers were professional, upbeat, and very careful with our belongings as well as the premises. Great care was taken to place runners, protect doorways and wrap several of our more fragile items. We had a fairly large load. The approximate cost represents move from house one to storage, storage fees, and move out of storage to house two.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Mitzi W.
10/2014
5.0
moving companies
+ -1 more
unknown
Description of Work: Moved furniture to my daughters, |Stored furniture in bedroom preparing for home construction |Already called them for another job- they are great to work with
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
michael J.
09/2014
5.0
moving companies
+ -1 more
unknown
Description of Work: Moved us from Michigan to South Carolina. Joe Hunter from Jacksonville,fla was the truck driver and the main person in loading/unloading of our goods. Could not believe how professional and adept this gentleman was in everything from putting a 53 foot truck and trailer down our 500 foot driveway to taking the goods up two levels at a storage facility. Joe drives for Mayflower and was an absolute dream to work with! The whole move was flawless because of his work ethics! Thanks Joe & Nate ( Joe's helper)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8
Bobbie & Bob G.
07/2014
5.0
moving companies
+ -1 more
unknown
Description of Work: We did a "local" move ... everyone we worked with at Premier was outstanding ... a very excellent experience!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joe M.
06/2014
5.0
moving companies
+ -1 more
unknown
Description of Work: Move from Milford, MI to Detroit, MI, with an extra stop at a Salvation Army donation center. Went fine.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Paul H.
06/2013
5.0
moving companies, storage units
+ 0 more
Step one (pack, load, move to storage) was excellent. On time, really nice, capable crews, great care taken including moving grand piano. Will not know total outcome until August when goods are offloaded in NV, but based on what has happened so far and the responsiveness of Gary (agent) Marissa (coordinator) and Tom (Lead mover), we have a high degree of comfort and confidence.
Description of Work: Move entire 4 bed household form MI to NV. Included packing everything, moving onto storage for 2 months, delivery to NV. Did not include unpack.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
PATTY & JERRY G.
05/2013
5.0
moving companies, storage units
+ 0 more
Did a great job, very professional and got it done quickly. They were very helpful since I was in Indianapolis and the condo was in Kalamazoo MI.
Description of Work: Packed up a large condo, with many books and a major quilting/sewing studio including a 10 ft long arm quilting machine. Placed it all in long term storage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Sue P.
04/2013
4.0
moving companies
+ -1 more
The questions I had were good. They weren't available for the area that we needed but other than that they seemed very accommodating. My son was going to move and we're trying to find someone that would go up there and then move him down Tennessee but they couldn't make the timeline that he was interested in but other than that, they gave me great information and told me what they would pack up, prices and that if we wanted to stop by ans get boxes and pack up our own things and that would be available to us also. My experience with them was good. I like the information that they gave. The prices were very competitive. If I have the chance to use them that I would go ahead and do that.
Description of Work: I got a talk to Premier Relocations about their moving services.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from Premier Relocations LLC
Thank you for your review but I would like to know what we could have done differently to earn an A overall since we never actually moved you. Kirk Hensler General Manager
Nancy B.
12/2012
5.0
moving companies
+ -1 more
The entire experience exceeded my expectations. Everyone we worked with was helpful and professional. See "Description of Services".
Description of Work: We used Premier (Mayflower) to move our possessions from Michigan to Colorado and they did a wonderful job. The estimator, coordinator, packing team, and driver were great. Mike, the driver, was very experienced in packing and loading. All of our possessions arrived intact. We paid an outside company (recommended by Premier) to crate the antique marble pieces and it was well worth the expense. We would definitely recommend them and use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Linda D.
05/2012
4.0
moving companies
+ -1 more
I had a feeling that a couple of things got damaged but it was nothing I could prove. They worked hard. It was a 9 hour move and nobody was sloughing off. They arrived on time. There was a quoted price but it exceeded that because it took longer but I thought the price was reasonable. They had 6 people and it required 2 smaller trucks. I would use them again.
Description of Work: I used Premier for a whole house move.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Premier Relocations LLC
Thank you for the review. We are always looking at our reviews to praise our team and to learn from our customer what we can do to improve. I will sit down with your estimator and see if maybe something was missed or if they need to change the way they put together a quote. I appreciate your comments about the crew working hard and hope you are enjoying your new home.
Joshua N.
04/2012
5.0
moving companies
+ -1 more
The workers were professional and very courteous and when they couldn't fit everything in the truck they scheduled for the move, they went all the way back to the old house to get the rest of the furniture and they didn't charge me an extra fee. The final bill was very fair judging by the hours they put in. They didn't increase the price and they worked hard and got everything done. I would use them again in the future.
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Service Categories
Moving Companies,
Storage
FAQ
Premier Relocations LLC is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Premier Relocations LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Premier Relocations LLC offers free project estimates.
Yes, Premier Relocations LLC offers eco-friendly accreditations.
No, Premier Relocations LLC does not offer a senior discount.
No, Premier Relocations LLC does not offer emergency services.
No, Premier Relocations LLC does not offer warranties.
Premier Relocations LLC offers the following services: Local, long distance, and international moving. Full and partial packing services. Commercial and office moving. Short and long term storage.