Premier Home Pros, LLC

Premier Home Pros converted my bathtub to a walk in shower in November 2024. The shower is beautiful and functional. I’m a senior citizen and I uneasy climbing into the tub to shower. The work was done in 1 day as promised. It’s been 5 months. I had a small leak where the shower frame meets at the bottom in the corner. I contacted customer service and the problem was a quick fix with caulking. The initial installers were professional, respectful of my home and cleaned up after the installation. I wish I had done this several years ago. I highly recommend this company.

I am really happy with my new shower. I had a bathtub and old tile shower replaced. The installers were very nice, however could have been more tidy about the whole thing.

THE INSTALLERS WERE VERY EXCELLENT. THEY ANSWER ALL MY QUESTIONS AND WERE VERY PROFESSIONAL. ONLY THING I WOULD SAY IS WHEN THE SALEPERSON COME TO GIVE YOU An ESTIMATE MAKE SURE YOU GET A SECOND OPINION. MY SALESPERSON SAID I HAD WATER DAMAGE AND WHEN WALL WAS BEING TAKEN DOWN IT WAS CONCRETE AND NO WATER UNDER THE WALL. Always be honest to the customer. I think he was not honest. Thank you

We had a great experience. The Installers were professional and communicated well with us. Also when I had questions or concerns they were quick to respond back and take of it. I love how it looks. So easy to clean!

Well done! Effective and efficient installation by skilled workers. Done in 1 day!

Workers were here 'sort of' on time. Job took a day or two longer than expected. New shower looks great. Shower floor is an issue. The floor is not solid, and takes some getting used to. Overall, we are happy with the new shower, but the floor needs to be addressed along with a chip in the floor ceramic tile, caused by workers.

My installation was Quick, and Professionally executed. The products installed are Beautiful , I'm highly satisfied and would recommend this company to anyone looking for Great work and workers. Luis David and Oscar Reyes were my installers and they were highly Professional, Efficient, hard workers they kept the area clean and provided Quality work. Premier Home Pros does Great work and I highly recommend this Company.

1st the Installers were good at their job. 2nd The company did not communicate with the installers completely. When the installers arrived the material list was not correct they had the wrong shower material, they proceeded with what they had to, in order to start the project. After the third day the project was making progress, In order to be able to isolate the water supply, shut offs needed to be applied, the company didn't reveal that info to the installers, although the installers indicated that work order did not indicate that, the lead installer then told me that it would void my warranty. So I attempted to contact the sales rep and verify the installers comments. No Reply was received from the sales rep, so with my knowledge about adding shutoff's to a water supply , I had to purchase the shutoff's to have them installed. With that miscue resolved by me, the 3rd miscue was the incorrect drain location of the shower pan, which concession had to be made. RECOMMENDATION DON'T

Stunningly Finished Shower I am truly thankful to God for sending Tyler, Trevor, and Field Manager Bjorn to install my shower. I wanted my shower remodeled after my faucets continued to leak after getting out of the hospital after suffering two strokes. Finding the Do It Right Guys, Tyler, Trevor, and Field Manager Bjorn took six months. I mean it exactly like I said it. I finally found a company with no excuses and workers who showed up after the company received my deposit. Now, my bathroom looks like a five-star bathroom. Thank you, Trevor, Tyler, and Bjorn. These guys are excellent craftsmen and respectful. I have a beautiful and working shower. After checking behind the guys before they left, the guys cleaned up the areas they worked. The three guys correctly installed the piping, faucets, shower walls, and flooring. The group kept up open communication every step of the way. Thanks again. I will call them for the next remodel job. And I do have a few more.

Raymond and his father in law were amazing! Cleaned up and were very professional - kept us in the loop every step of the way. Stayed late til the job was done

If you live in the Metro Detroit area and you have any work going to be done make sure itâ s not a guy named Demetrius and his supervisor named Steve. Poor work ethic and poor customer service. I had my shower installed in May. It was water damage to my ceiling tiles from poor installation of the shower head. Demetrius who said that he would replace my ceiling tiles and it is the end of October. Iâ m still waiting for the replacement of the tiles. Both Demetrius and Steve keep avoiding me. Just a bunch of shenanigans from the both when I call from another phone number. A very disappointing experience for me.

Kyle was great. He really was good at his job. He explained every step all the way through. He finished in one day. Kudos to Kyle.

The process was easy to schedule & finance, had to wait a little while to get all the pieces to schedule the job but seeing the pieces were all custom made it was expected. Installers Eric & Bob did a nice job working with us during the installation process including a few modification changes. Work completed in a timely manner. We're very happy pleased with our new shower!

The process was easy, the service was awesome. The Team is committed to their work and making sure the customer is satisfied. They made sure to finish the job as quickly and thorough as possible. Iâ m loving remodel. My shower is amazing. The put in new plumbing, cleaned mold, put in new flooring and waterproofing materials underneath the shower and Iâ m so happy with the finished outcome. It is worth the money the amount of care they put into their work.

My historic home had many design and installation challenges, but the team did an amazing job. They ended up moving my plumbing, building out a few walls, and built the floor under my shower pan. It was a lot of work and it was a unique situation but their work was perfect nonetheless! No detail was spared and my shower is incredible. I could not be happier with the work.

Good work!

Honest but a little pricey

We had originally thought a new tub/shower combo would be fine, but the longer I thought about it I realized I needed a walk in shower I called customer service to change the order. Even though it was past the time for changes the agent, Dylan was able to make it happen for us. I was elated! the service from sales, Mort, to customer service, to the insaller David M and his team mate was great. The job was completed in 1 day and the clean up was really good too. David communicated very well on the day of install. Very impressed and will recommend this company if asked who did our work.

Sales person was good. Gave us a

I decided to turn my bathtub into a walk-in-shower and started doing research on the process and companies that provide that service. I had four different companies come out, and one I cancelled after reading their reviews, they were in the low 3s. I chose Premier Home Pros to do the work, I read their reviews and they were good. This is a new company to Michigan but most of the reviews I read were from Ohio. I got lucky enough to have Eric install the shower for me and I couldn’t be happier. Eric showed up on time and never stopped working. Eric worked on my home like it was his own home. He communicated with me what was going on and very neat. I am getting new flooring and told Eric that he didn’t have to put anything down because the carpet is going anyway, but he still did. I sure hope that Premier Home Pros realize how valuable Eric is to the company and how lucky they are to have him. Eric should train all the new employees, not only on the process, but on work

Ryan was great!

The work done on our shower was excellent, making getting in and out of the shower so much safer. Each step was explained to us and the work done by Mickey and Joe was superb. It was evident that quality was very important both of them. What a pleasant experience.

It is wonderful. They couldn't have done a better job. Totally recommend these people love their work

Christian and his crew were top notch! my wife loves it and its absolutely beautiful work done! The install manager Tom was wonderful and guided us through the installation with ease. Highly recommend this company to everyone!