Certified Irrigation Contractor in the Michiana area. Installing the highest quality materials available, utilizing the latest water-saving technology with the most efficient and effective installation procedures. Our highly trained field and office staff have only one goal - YOUR COMPLETE SATISFACTION! Give us a call today!
Business highlights
23 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Complete sprinkler system installation. Expert sprinkler system design and consulting. Over-haul of older sprinkler systems. Heavy sprinkler repairs. Spring start-up inspections. Mid-season inspections. Winterization. Service all makes.
I contacted this company today looking for a quote and getting some work done in a short timetable. In response to my inquiry, I received the most condescending, unprofessional voicemail letting me know that they're booked for 2 to 3 years. The woman who left the message then laughed and sarcastically said good luck. Needless to say I have no desire to do business with them.
Description of Work: New irrigation system for my lawn.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from ADVANCED IRRIGATION
Hello [Member Name Removed] . Im so sorry for your experience. It is never our intention to be condescending or unprofessional in our communications. While it is true our installation team is fully booked for the next two years, we do have a waiting list you should have been invited to join. I'd like to make this right. If you'd like, please feel free to call back and ask for Teena. Thank you for your time and honesty. At your service, The CustomerCare Team Advanced Irrigation of Niles customercare@advancedirrigationofniles.com 269-683-6600
Matthew C.
06/2018
4.0
irrigation systems
 + -1 more
Was told it would be $350.00 but didn’t leave a written quote or any follow up information on repairs.
Description of Work: Had our sprinkler system inspected.
Rating Category
Rating out of 5
responsiveness
5.0
Jeff J.
01/2018
4.0
irrigation systems
 + -1 more
ok, I guess, we'll see in the spring.
Description of Work: sprinkler blowout
Rating Category
Rating out of 5
value
1.0
$75
Eric C.
11/2017
5.0
irrigation systems
 + -1 more
A+. A job well done with excellent communication.
Description of Work: Sprinkler head replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ADVANCED IRRIGATION
Awesome! Thanks so much for taking the time to share your experience. :-)
Debbie B.
10/2016
5.0
irrigation systems
 + -1 more
We have used this service for years. They installed our system and have maintained it ever since. Other neighbors have used different service providers and had their systems replaced. You cannot go wrong with Advanced Irrigation.
Description of Work: Installation and maintenance of sprinkling system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kay H.
07/2016
5.0
irrigation systems
 + -1 more
unknown
Rating Category
Rating out of 5
Sue F.
06/2016
5.0
irrigation systems
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas K.
10/2015
5.0
irrigation systems
 + -1 more
wonderful, just absolutely wonderful, service tech was extremely knowledgeable, helped educated me on sprinkler system and device, the way system was layed out and operated, was extremely professional and would recommend to anybody
Description of Work: troubleshooted my sprinkler system and found control vales for sprinklers in the yard, addressed a leaking control valve issue and winterized my sprinkler system, provided general education on sprinkler system
Rating Category
Rating out of 5
Yes, I recommend this pro
$70
Jim H.
07/2015
5.0
irrigation systems
 + -1 more
unknown
Description of Work: Did troubleshooting on my ancient sprinkler system and got it working again. I was very impressed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Linda P.
07/2015
5.0
irrigation systems
 + -1 more
FANTASTIC!! I called another company first to repair the control box. It took a long time and then he gave up. He told me to call an electrician. An electrician came out and made sure the outlet used for the control box was providing the needed power and was not the problem. The electrician told me to call Advanced Irrigation because they know what they're doing. When I called Advanced Irrigation I was disappointed that I had to leave a message. But my call was returned in less than an hour. The lady I talked to was very pleasant and very knowledgeable. She asked me several questions to get a good description for the technician's work order. She even emailed me the details of the work order in the appointment confirmation I received right after our discussion. The technician called me to tell me he was on the way and arrived as scheduled right on time the next day. He came to the door with the tools he anticipated he needed based on the work order description. He was very nice to work with. He didn't make me feel dumb for asking questions. He figured out the problem in just a few minutes, which was some broken wires in the box. He quickly repaired the wires and tested the operation several times. He explained to me how to make the sprinklers run when I want instead of waiting for the schedule. He then looked at the system running in the yard to make sure I didn't have any leaks or bad heads. I couldn't be happier with my experience. Wish I could have found them long ago.
Description of Work: Repaired faulty wiring in the control box. Demonstrated how to operate and program the control box. Changed schedule in control box. Inspected for bad heads and leaks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Sandra R.
07/2015
5.0
irrigation systems
 + -1 more
unknown
Description of Work: I initially contacted Advanced Irrigation several years ago for twice yearly service on my sprinkler system. I was not happy with the provider I was using at the time. Advanced has been my "go-to" team ever since. They spent several years trying to keep my old system working. The old system was poorly designed and not doing a good job of keeping my lawn green. Two years ago, Advanced re-designed and replaced my whole system. They re-used whatever parts they could to keep expenses down and put in better parts where needed to improve the function. I could not be more pleased. The lawn coverage is better, the water use is less and the lawn and gardens are happy. The company is very good about spring and fall reminders and easy to deal with in scheduling service. The technicians call before arrival, are very careful with my property and do a good job. Highly recommended.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
Response from ADVANCED IRRIGATION
Thank you! We are so blessed to have the best customers on the planet!!
Ronald C.
11/2014
5.0
irrigation systems
 + -1 more
Very professional, everything went great.
Description of Work: After Bill's Sprinkler Service dropped the ball on me and left me hanging, I called Advanced Irrigation and the ladies in the office did an outstanding job taking care of me. They immediately scheduled by irrigation system to be winterized and were awesome to deal with! Had an appointment set up for 3 days later and they never complained that I was calling Nov. 6th to schedule this service. Highly recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Leonard D.
10/2014
5.0
irrigation systems
 + -1 more
They showed up on time with proper equipment and man power. The installation took 2 1/2 days. They are very professional, answered all my questions and took good care of my property. The whole crew is friendly and knowledgeable. The took the time to explain the system and to make sure I now how to operate it before they left. They will be coming back the end of the month to winterize the system and I'm looking forward to it.
Description of Work: They installed a sprinkler system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from ADVANCED IRRIGATION
Thank you for the review. So happy that you're happy!! See you soon for the winterization. If you need anything in the meantime, let us know and we will make it happen.
David Wayne T.
03/2014
5.0
irrigation systems
 + -1 more
Quick, competent crew. They have updated machinery that doesn't tear up the lawn much. The one glitch I experienced, where some heads were firing a bit wide, the owner himself came out promptly and fine-tuned everything and explained the mechanisms further. A+
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Jeannine D.
02/2014
5.0
irrigation systems
 + -1 more
Advanced Irrigation reps were knowledgeable and very helpful. We called them back for late summer service, and were again outstanding to work with. Will not hesitate to do business with them in the future. Excellent company!
Description of Work: Serviced our home lawn irrigation system...called because another company had not been successful in their work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Michelle G.
02/2014
5.0
irrigation systems
 + -1 more
Over the course of the summer I had Advanced Irrigation out several times. I have been blown away by how responsive they are, how professional and how punctual. They actually saved me a great deal of money. I had previously used a more expensive service that was unresponsive and charged me a great deal of money for problems that they never actually fixed. Then I tried my landscaper--the same. Advanced Irrigation identified and fixed my irrigation system problems for a fraction of the time and in a very timely manner.
Description of Work: Advanced Irrigation maintains, repairs and installs new parts for my extensive irrigation system, including spring start and winterizing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Julia H.
09/2013
5.0
irrigation systems
 + -1 more
All of our contacts with this company have been very positive. Whenever we have contacted them, our phone calls have been answered in a positive and timely manner. When we had the system installed, they took great care to be the least disruptive as possible. After a year, we found that a pipe to our house had been accidentally cut when the system was installed. As soon as we discovered this and informed the company, the owner, Ross Cauffman , came the next day and quickly repaired the problem. The entire system has worked out very well. Our yard is well watered in all areas. We are very pleased.
Description of Work: Turned off the irrigation system for the season and repaired a pipe broken when the system had been installed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from ADVANCED IRRIGATION
Thank you! We are so happy that you're happy!!
Sharon K.
07/2013
5.0
irrigation systems, lawn service
 + 0 more
Outstanding. The employee that came to our home was prompt, courteous, knowledgable and efficient. He discussed with my husband the best solutions to our issues and then performed the work needed. This was a great customer experience and we will use Advanced Irrigation again.
Description of Work: Evaluated and performed needs / and wants of work needed to be done to our irrigation system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sandra R.
07/2013
5.0
irrigation systems, lawn service
 + 0 more
Approximately seven years ago, I had a sprinkler system installed by another company. For the first two years, I continued to use them for the spring start-up and fall shut-down. I was never happy with the service, so I looked to Advanced Irrigation to take over the job. They have done very good work for me, especially considering that the old system needed frequent repairs and was VERY poorly designed. Advanced has tried very hard to keep that system working for me despite being up against a lot obstacles not of their making. For each visit, Teena always calls the day before with a reminder of the service call and the technician calls with the anticipated arrival time on the day of service. They show up when promised and do what is expected. This May, it unfortunately took three visits just to get the system started (and it certainly wasn't for lack of effort on the part of Advanced). I decided there had to be a better way and I talked with Ross about re-doing the system entirely to get better coverage of my lawn and to overcome the issue of poor water pressure in Berrien Springs. He designed a new layout that fixes both of these issues. He also suggested some new features that make the system even more effective. His team came out as scheduled, worked very efficiently and were very careful about leaving the property in great shape when they were finished. Because of their other jobs, it took almost two months for them to be able to return to install the new system, but it was well worth the wait. I am very pleased with the installation and how the system works. If you are thinking about irrigating your lawn, these are the people to call. Good work, quality parts and very fair price.
Description of Work: Re-designed and installed my sprinkler system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,150
Ronald N.
05/2013
2.0
irrigation systems
 + -1 more
They responded that they were busy with existing customers. They could not provide service.
Description of Work: They responded by email to my request for service by saying they were too busy with existing customers. They did respond quickly
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from ADVANCED IRRIGATION
(member name removed), We regretfully had to turn down many new customers this year who wanted to experience our world class service. We maintain a database of over 1,500 happy customers by providing exceptional service on a first come first serve basis, with existing customers given priority. We wish you success in your search for a qualified irrigation company.
Nancy O.
05/2013
5.0
irrigation systems
 + -1 more
The workers were prompt each morning, they kept me aware of what they were working on and the progression of their work. I was introduced to all the workers, they were all polite and friendly. The work was completed within the time frame stated, the yards looked even better than when they started. I am very pleased with the work done by Advanced Irrigation.
Description of Work: A.I. put a pump in a pond, a line up a single story size steep hill to a large back-yard and then connected lines to a very large front yard. The irrigation unit has a rain sensor and a convenient control unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from ADVANCED IRRIGATION
(member name removed) , We are so happy you've chosen to share your experience with Angie's List. Thank you for the glowing remarks. We take great pride in our staff for being respectful, thorough and efficient.
John C.
03/2013
5.0
irrigation systems
 + -1 more
Advanced Irrigation do an awesome job. They come out in the spring to get the sprinkler system started and they come every fall to stop the system. My husband has used Advance Irrigation for 15-16 years. The people who come out here and deal with the sprinklers get the water from the river not from a well because we live on a river. We are pleased with them.
Description of Work: We use Advanced Irrigation for our sprinklers.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dale B.
08/2012
5.0
irrigation systems
 + -1 more
They come twice a year. They come and turn the system on and then they come and turn the system off and blow it out with air and so forth, so they're fine. I think their prices are good. You can call up and make an appointment and they come out. I've used them for the last 7 or 8 years.
Description of Work: Advanced Irrigation came to turn the system on and checked for leaks and did some repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Timothy W.
08/2012
5.0
irrigation systems
 + -1 more
Sorry, I combined the two sections. See above for how it went overall, which was great by the way.
Description of Work: Ten years ago, as part of a major relandscaping of my property, I had 12 watering zones installed (not by Advanced Irrigation) by the landscaping contractor. As of last July, 5 of the zones had stopped working, unless turned on by hand. A sixth and seventh zone suffered frrom weak pressure flow (which caused poor and spotty coverage for the lawn coverd by the two zones) even though all of the sprinkler heads were cleaned regularly. I knew I had a mess that had to be repaired and brought up to date. Advanced Irrigation sent out a tech who spent the better part of a day simply tracing circuits and determining which valves were defective and what wiring needed to be replaced. Within a week, I received an estimate for the work that most likely needed to be done along with the time that it would likely take. The dollar estimate was $850.00 and would involve two techs doing the work. I authorized the project and was put on the company's schedule. Before the assigned date a representative from the company called to review the estimate and ask if I had any questions on the amount of work to be done, or, the need for two techs to do the work. I really appreciated this call, even though I knew ahead of time that the work would be costly and involved. On the appointed date, the two techs arrived on time and went immediately to work. All the valves for the 12 zones were opend and tested, all the electrical lines from the master control box were traced, and the pressures for each valve were checked. Five valves had bad solenoids which were replaced, six valves needed to be rewired, The two zones suffering from weak pressure were simply location problems; not much could be done to correct that. However, one of the techs suggested replacing the spray nozzles on the two zones with stream rotator nozzles. Excellent solution; the rotator nozzles are wonderful and completely cover the lawn areas. Matter of fact I have asked for a quote to replace all of my spray nozzles with the rotator nozzles. The work was completed in one day, although the estimate called for two days and when the invoice came in it was $120 under the estimate. The two techs were prompt, knew what they were doing, wasted no time (matter of fact I think they skipped lunch). Both went out of their way to explain what they were doing, why it was necessary and what possible alternatives might be available if I was not satisfied with their suggested approach. I learned a thing or two on this project. First, shame on me for going 10 years without having the system checked. That won't happen again. I have a standing order with the company to come each fall, check the system and make sure it is properly drained and winterized. Second, the rotator nozzles while a "new" product so to speak have been around for my system for a few years. Had I paid attention I could have saved a sizable portion of my landscaping from dying out due to lack of water coverage. That won't happen again either. Discussing these matters annually with the tech I figure by this time next year I'll be in great shape and who knows what new watering systems will be headed our way. In short, Advanced Irrigation was really good at customer care; the techs were very knowledgable; the work was started on time and completed under budget for both price and time. My automated system now just hums along and I couldn't be happier. Tim Wright
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$733
Response from ADVANCED IRRIGATION
(member name removed), We can't thank you enough for the kind remarks. Our staff works very hard to satisfy our customers and your testimonial is greatly appreciated by all of us here at Advanced Irrigation. We look forward to a having a long relationship with your entire family throughout the coming years.
Jack B.
06/2012
5.0
irrigation systems
 + -1 more
The crew was here on time and worked very hard. Russ is great, he communicated with us through out the process and even introduced us to each of the guys on his crew. They were finished quickly and did excellent work. Since then, I've had to call the office a few times to get a refresher on how to start the system in the spring or adjust the watering times. Teena has always been very helpful and friendly. I have never had such a good customer service experience. I can't say enough good things about Advanced Irrigation!!
Description of Work: We had a sprinkler system put in last summer.
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*Contact business to see additional licenses.
Service Categories
Lawn Irrigation,
Lawn and Yard Work,
Misting systems,
Drain Pipe Installation,
Lawn Fertilization & Treatment
FAQ
ADVANCED IRRIGATION is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
ADVANCED IRRIGATION accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, ADVANCED IRRIGATION does not offer free project estimates.
ADVANCED IRRIGATION offers the following services: Complete sprinkler system installation. Expert sprinkler system design and consulting. Over-haul of older sprinkler systems. Heavy sprinkler repairs. Spring start-up inspections. Mid-season inspections. Winterization. Service all makes.