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West Michigan Carpet Cleaning & Restoration

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

Hello and welcome to West Michigan Carpet Cleaning and Restoration! You won't find harsh chemicals or sales pitches here, just hometown-style service and high-end results. We're community oriented and family owned. That means our quality control is second to none and we only use products and practices that we would use in our own home. Chad brings over 15 years of experience in carpet and upholstery cleaning, oriental rug cleaning, tile and grout cleaning and water damage restoration knowledge to our community. Our processes are thorough, detailed and impeccably efficient. Let's get back to the way it used to be, when top notch service and performance came standard!"

Business highlights

9 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, tile & grout, concrete, and hardwood floor cleaning. Upholstery cleaning. Power washing decks, siding, boats, RV's. Residential duct cleaning. Water damage Restoration. Mold Remediation

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

5.015 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-15 of 15 reviews

K M.
11/2023
5.0
carpet cleaners
  + -1 more
Our carpet looks brand new and it's over 20 years old! They got stains out that I didn't think they could. I love that they use non-toxic cleaning solutions. They were also fast, and friendly too!
Description of Work: Carpet cleaning through the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Loralee N.
09/2020
5.0
carpet cleaners
  + -1 more
Excellent Very professional / friendly Awesome job Arrived early +++ Priced very far Carpets looked like new
Description of Work: Carpets cleaned, to sell home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise D.
02/2020
5.0
carpet cleaners
  + -1 more
It's amazing! My carpets were extremely dirty and they came very punctual, they were able to schedule me within a week and my carpet looks brand new I can't believe it.
Description of Work: They cleaned my carpet.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from West Michigan Carpet Cleaning & Restoration
Thank you for taking the time to share your experience. Your support means the world to us!!

Sandy W.
02/2020
5.0
carpet cleaners
  + -1 more
Excellent. They are always on time and professional. Consistently do a fantastic job, we have tan carpet and a black dog, and our carpet always looks brand new when they leave. The price is great. I would refer anyone to them, and do so often!
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from West Michigan Carpet Cleaning & Restoration
Thank you for continuing to choose us to help keep your beautiful home clean and cozy!

Tom R.
02/2020
5.0
carpet cleaners
  + -1 more
Between a new cat that was marking it's territory, and our dog that got a bacterial infection and had a bunch of accidents, our carpets needed some major love. After Chad & Natalie finished, you couldn't even tell that we owned pets. Even better, the cat stopped marking her territory because the old smells were completely gone. If I could give a better grade than an 'A', I'd do it!
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from West Michigan Carpet Cleaning & Restoration
Thank you for the wonderful feedback. And awesome to hear that kitty is now using her litter box consistently!!

Tony K.
01/2020
5.0
carpet cleaners
  + -1 more
I was very pleased with Chad and his staff when they came to our office and cleaned our carpets. We track a lot of grease throughout the carpet and Chad spent extra time on these areas and made the carpet look new again. I was also very impressed with their acknowledgement of the working office environment and working around our staff and helping move furniture while doing a professional job. I have recommended West Michigan Carpet Cleaning to multiple friends and associates and would highly recommend them to anyone.
Description of Work: Office Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from West Michigan Carpet Cleaning & Restoration
[Member Name Removed], it was such a pleasure serving you! Thank you for taking the time to share your experience. We're very grateful for your support :)

Andrew B.
01/2020
5.0
This company is amazing. Super friendly. Knowledgeable and very calm. Helped me understand that these things happen, but that they can be repaired. 100% would recommend.
Description of Work: Water mitigation
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from West Michigan Carpet Cleaning & Restoration
Water damage can be such a stressful thing. It's of the utmost importance to us that you're informed and feel confident about the mitigation approach. You were such a pleasure to work with and we thank you for taking the time to share your experience!

Bob N.
01/2020
5.0
carpet cleaners
  + -1 more
The first time I hired them it was to clean our carpets and that was several years ago. The two guys worked incredibly hard and our carpet hadn’t looked that good in many years.
Description of Work: Water mitigation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$58,000

Response from West Michigan Carpet Cleaning & Restoration
Hey [Member Name Removed]! Thank you for the kind words. We're appreciative to have been able to serve your past and recent needs and greatly value your business. The basement dried out wonderfully and you did a killer job on that remodel!

Heather M.
01/2020
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
I had a fire in my home and it was a super stressful inconvenience. The silver lining was the last step to getting back to normal was having these sweet, kind, people brought it all together. It was like it never happened after they were done and I haven’t had to think much about it since. HIGHLY RECOMMEND them for any of your needs.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from West Michigan Carpet Cleaning & Restoration
Cheers to getting your home back! We’re thrilled we could be of service through such stressful situation. Thank you sharing your experience!

DAVE_RHONDA L.
10/2016
5.0
carpet cleaners
  + -1 more
It was great. Chad and Dave got here early and got the job done in great time. The carpets look awesome. We haven't had the carpets cleaned in six years, so there were areas that were stained. They spent time getting rid of those stains. Later, a few stubborn spots that weren't visible early in the day resurfaced. I'm sure that's more about the time since we've gotten it cleaned than their service because when they finished, I couldn't see the spots. These guys are great, and I would definitely hire them again and will definitely recommend them to others.
Description of Work: We needed our carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Response from West Michigan Carpet Cleaning & Restoration
Thank you for the wonderful feedback!

Jane M.
08/2016
5.0
carpet cleaners
  + -1 more
FANTASTIC!!! All pet stains were removed and untraceable. The house smells so clean and fresh. There were old stains on the basement carpet that I never thought would come out that are completely gone. Our area rug and recliner look like new. The men who came to the house were super friendly and professional and they really know the science of breaking down stains. We will definitely call them again in the future!
Description of Work: Cleaned all the carpet in our home, an area rug, and chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from West Michigan Carpet Cleaning & Restoration
We live for going for that "wow factor"! We're thrilled that you're thrilled. Thank you!

Cheryl N.
07/2016
5.0
carpet cleaners
  + -1 more
My first impression of Chad and Dave was that they were so personable and professional. They worked fast, done in no time and the carpets were cleaner than they have ever been. The biggest PLUS in having this team clean our carpets was that the carpets were so much dryer. Other cleaners have left the carpet so wet that it took over a full day, with fans on the carpet to dry. They were also able to remove a spot that others couldn't get out and the furniture was put back in the exact spot. We even got little booties for our feet to wear until the carpets dried, about 4 hours. They also do light construction work, so I have hired them to do some dry wall work for us. I will be spreading the word to everyone I know that we have found our go to guys in West Michigan Carpet cleaners.
Description of Work: cleaned our carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from West Michigan Carpet Cleaning & Restoration
Thank you so much that's are goal every job thanks again

Marcia S.
06/2016
5.0
carpet cleaners
  + -1 more
It went better than I could have imagined. Very friendly, courteous and professional young men. I will be referring them for sure. It is so refreshing to hire a company to do a job and it turns out better than one would have ever thought.
Description of Work: We had a water leakage problem in our bathroom, carpet was soaked. Water was extracted, they checked for any mold along baseboards and wall...very thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Ray M.
06/2016
5.0
carpet cleaners
  + -1 more
FABULOUS!! Chad and Dave were quick to arrive, kept us in the loop thru the entire experience. Were profession and thorough throughout. I am a bit bit picky, but they were even more so! I would never wish a need for restoration services on anyone, but if you need it, these guys are great! We will certainly use them again if need arises!! VERY happy customers. We became acquainted with this team because of a leak that occurred when a defective part installed by Budget Plumbing burst. Budget was all over the issue, getting the leak stopped quickly and getting this great team on the job promptly. We'd use both companies again for certain.
Description of Work: Cleaned up water from plumbing leak and patched and repainted drywall where leak had blown hole in drywall

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from West Michigan Carpet Cleaning & Restoration
Thank you so much loved we got to meet you thanks again

Sandy W.
05/2016
5.0
carpet cleaners
  + -1 more
Went very well. They arrived on time, and even bring their own generator to plug their machinery in to. We had moved our smaller pieces of furniture, but they moved our couch and dining room table to clean. They are friendly, but professional, and everything was done in a timely manner. They even cleaned our small rugs that go on the carpet and at the front door. I was very happy with them, and would not hesitate to call again.
Description of Work: Spot treating and carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

    Contact information


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Oriental Rug Cleaning,
    Upholstery Cleaning,
    Floor Cleaning and Waxing,
    Water & Smoke Damage

    FAQ

    West Michigan Carpet Cleaning & Restoration is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Saturday: 9:00 AM - 12:00 PM

    West Michigan Carpet Cleaning & Restoration accepts the following forms of payment: Check,PayPal
    Yes, West Michigan Carpet Cleaning & Restoration offers free project estimates.
    Yes, West Michigan Carpet Cleaning & Restoration offers eco-friendly accreditations.
    No, West Michigan Carpet Cleaning & Restoration does not offer a senior discount.
    Yes, West Michigan Carpet Cleaning & Restoration offers emergency services.
    No, West Michigan Carpet Cleaning & Restoration does not offer warranties.
    West Michigan Carpet Cleaning & Restoration offers the following services: Carpet, tile & grout, concrete, and hardwood floor cleaning. Upholstery cleaning. Power washing decks, siding, boats, RV's. Residential duct cleaning. Water damage Restoration. Mold Remediation

    Contact information


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM