GROUND CONTROL PROPERTY MAINTENANCE L.L.C.

They were very responsive. From initial phone call to the downed tree removed was less than 4 hours. I dealt directly with the owner to.

I hired them to remove a fallen tree. the stump of the tree and to fill in the hole eft from the stump being pulled out of the ground from the tree being blow over in a wind storm. The two men who came out removed the tree but left the stump and did not fill in the hole. I have called several times and was told they would come back out but work is still not complete. Their equipment leaked oil badly and left oil stains all over my driveway

One of their machines was not working and it took several days to complete the job

Hired Ground Control to topsoil/sod my backyard and again later to tear out and replace my back driveway. Sod - excellent work, looked great, appreciated the owner explaining the watering needed etc, would definitely recommend for lawn work. Concrete work (driveway) was another story. Mostly looks good. But they cut a foot into my patio area but didn't pour the concrete all the way to the patio, and they wouldn't give me an explanation for that, will have to fix up the area myself. Also it was sloped poorly so I get flooding in one spot when it rains. Called the owner about it, he said to send a pic of the water; I did, and never heard back. So I would not recommend them for big concrete jobs. Overall customer service (for both jobs) - the owner is polite and knowledgeable but that's about the only plus. If they say the job will take 2 days it will probably take 4-5. If they can't make it out on a scheduled day due to weather or whatever, don't expect a call to let you know. After that they just start showing up unannounced on random days. Had a guy show up at 6 PM on a Friday...wasn't expecting anyone/didn't recognize him so I thought he was some stranger just walking into my backyard so I confronted him, only to find out he was there to cut concrete. Couldn't even bother to knock on the door to let me know. They won't do that until they're done and want payment.

Great experience from start to finish!!! Would hire them again.

Showed up on time and performed the required work in a timely manner.

easy to deal with.

They were very professional and timely. They explained everything in advance, documented their work, and ensured I was satisfied with the results.