Rock Solid Exteriors

siding and gutters

Very good workmanship. On time and cleaned up completely.

We have used Rock Solid now twice on two different houses. Both times we have gotten roofs with the platinum package and gutters and the second time we needed to get new insulation and siding too. We couldn't be happier with our decision! They got the entire project done in just a few short weeks after having to contend with lots of fall rain and it looks amazing! But better than the look is the fact that our roof no longer leaks and neither does our siding. The service, quality of product and workmanship far exceeded our expectations both times. You will likely be able to find a cheaper price from another company but you get what you pay for and the superior result we have received and piece of mind for so many years to come is well worth the cost.

The crew was polite and did a great job of keeping the job site clean and free of nails and screws. They did a wonderful job on our roof and gutters - No More Leaks!! The job foreman was very professional and took care of any problems immediately.

This company did a complete tear-off and installed a new roof. The job was horrible my roof looked wavy instead of flat. I called Rock Solid Exteriors several times to fix my brand new roof they sent someone out and he banged on my roof for about 5 min and then set in front of my house in his car for about 10 min when he saw me come out the house he drove off. I called back and complained what he did and my roof still look horrible. They sent a different guy out who who told me I had nail pops he hammered some nails down but my roof still look like it was 10 yrs old. There has been several roofing salesmen who have stopped by my home they would say "I see you need a new roof" I would tell them I just had that roof put on a few months ago, their response was "Really"? One of the salesmen actually worked for Rock Solid Exterior when I told him the roof is just 2yrs he was shocked and wanted to know who did the work and I looked at his shirt and saw that he was from Rock Solid Exteriors I told him your company did the work. I went to get the receipt and showed it to him and he wrote down my name and number that was 3 months ago and no one has called me regarding this issue. I have spoken to the owner several times after the work was done I was trying to get him to come out and see the horrible work his guys did to my home. They also left a whole slew of nails on my roof, I had to replace a tire and have another nail in my tire today. I got tired of having to check out my driveway before I pulled out of the garage to check for nails so one year after the roof install I got on my ladder to look at my roof and there were nails everywhere on the roof, laying on my awning, and in the gutters. I got as many as I could because of I'm afraid of heights I did climb on the roof I took a water hose and got the ones off my awing and grabbed up the all he nails in the gutter. I could also see the some of the nail pops when I was on the ladder. I really did not want to give this company a half star because I feel they took advantage of a single woman who doesn't know much about roofing but I know a good job went I see one. I also have a half star because the customer service sucks. I've personally done a lot of work on the exterior of my home but every time I look at my roof I'm embarrassed especially when a contractor comes to my house looking at me as if to say "Man they saw you coming".... Thanks, Rock Solid Exterior for taking advantage of a single woman I'm sure I'm not the first nor will be the last. LADIES, PLEASE BEWARE OF THIS COMPANY...they do not take pride in their work and their customer service is null and void. Renee G. Less

The job didn't start on time weeks behind Nov2016, then they did job w/o getting permit and the city fined them. The job did not pass inspection first time either. Right after they completed job I noticed the new shingles looked strange and weren't laying down properly. They said to wait for 3 days of 70* or better which would be in spring. By May the shingles looked worse and boards stared to delaminate, my gutters now leak , the roof looks worse than before they did job.I keep contacting them and they say they will honor their warranty, but then they so nothing.

The contractor originally said he'd get here a half hour before my insurance adjuster to mark up the roof. The story then changed to "the most important part is that he's present for the insurance adjuster appointment". The day of the appointment, he calls the adjuster to say he won't be there, never called me, and to this day I still haven't heard back from him. I took that as Rock Solid Exteriors not wanting my job. It's highly unprofessional to not show up to any appointment, or late, it's even worse when you leave someone hanging completely. If this is what I get when you're trying to earn my business, I'm glad you showed your true colors before the job was began.