MY Plumber

It's been a while since Matt and crew have a review on here, so I thought I'd speak up. My (very senior) folks had a failing sump pump a few years ago, Matt came out and was great - for a very reasonable price. Fixed it quickly and perfectly. When my water heater failed, my mom recommended him. He was great on the phone and through text. The price was about $600 less than the other quote I received. So a man named Rick came and he was fantastic. Personable, knowledgeable and totally professional. I felt in good hands. He not only replaced the heater but did a couple of other necessary things but still stuck to the quote. Honestly, if you need a plumber anywhere near Metamora, call them. Can't recommend them highly enough. Ethical, punctual, affordable, and likeable. What else do you want?

Matt came in and replaced a leaking shutoff valve that another plumber had declared unfixable and then located the problem with our show/tub very quickly. He ordered the replacement part for this 40 year old fixture and will replace it when it comes in. He will figure out charges then.

I needed my toilet looked at and fixed because of a leak and explained to him what the issue was and also what I have tried to do to fix it already. I am trying to troubleshoot the issue and discuss information on the problem and I got "well I can't help you" and hung up on. Not very appreciative towards this kind of service. What kind of businessman just hangs up on a client ready to pay for work to be done. Very disrespectful.

great. matt was prompt, quick to come out, and came in below his estimate. I have a plumber.

On time did great job cleaned up

Unbelievable job...I called from another state to have work performed on my rental property in Michigan. They got the job done a few hours later. They sent pictures and videos of everything they did.....very professional!

I called Matt with a list of plumbing projects I needed tending to (failed sump pumps in my crawlspace, leaking bathtub, leaking bathtub faucet, broken hose spigot, broken air injector for my sump pump line). He called a day or two later to say he was going to be in the neighborhood that afternoon and could stop by to check out my projects and give me an estimate. He stopped by and capped my broken air injector (he may have disconnected it as well), but told me to run my emergency sump pump for a little while each day to remove the pool of water around my broken sump pump and keep it from recurring and that he would get back to me with an estimate for my list of projects. He told me to text him my email address so that he could email the estimate to me, but I had a feeling he was not very interested in taking on our jobs. I texted him my email address, but he did not respond...not by phone call, text, or email. I finally emailed him via the Angie's List website and still received no response. I am frustrated because I called him based on the other members' reviews of him; I wish I could say I got the same service.

We were very pleased with him. He did an excellent service. The price was considerable, but it was well worth it.

After they returned, we determined my well tank needed to be replaced also due to a ruptured bladder. I went an got the new tank while they preprepared for the change. So the incoming line from the well was replaced, new fittings installed to the and quot;Tand quot; into the tank, the tank was replaced and a valve added on the exit line of the tank It took about 6 hours total. The entire experience with M. Y. Plumber was excellent. Highly recommended.

Water was on floor when they got here. I called them and they were here in less than a half hour. They were here for two hours and when they left with the problem fixed! They stayed to make sure the sub pump water went down to the level it should have been at. They even explained to me how a sub pump worked. I just cant explain the relief I am feeling at how quick they responded and fixed my issue. Bob and Tyler were very professional and very friendly.

Matt and his team were wonderful! He was thorough, clean, and very nice. He even came back out again to redo the drains because there was so much sediment that they got clogged again. He did not charge for the second trip. I will call him every time we have any plumbing issues.

He arrived quickly ,fixed my problem.I would definitely use him again.

He returned my original call within 2 hours and called me again later that afternoon and made the repair the same day. Matt brings competence and integrity to his profession . I will definitely use him again.

Nothing remarkable which is good. I called. He came to do the work. The drain was cleared quickly. $200 paid. He lelft.

I figured the sprinkler system feed itself might cost more than $300! I was very pleased with the quality of the service and the price!

Everything went very smoothly. My call was answered promptly and the same day the owner came and explained what could be done to solve the problem. The crew arrived when I asked them to and they finished the work without any problems. They were friendly and professional. I could have not asked for any better service.

This was the nicest guy ever. He made the repair quickly, within 15 minutes. Also, he returned my message at night in a very reasonable amount of time, under 30 minutes. He came to our house the next day, on time. This individual is highly recommended. He replaced the elbow joint on a leaking pipe in the basement. This pipe lead to the well.

Called My Plumber at 8:00 a.m., was informed that he had stop by after first appointment, arrived at 10:00 a.m., identified problem, repaired problem in three hours. He was very polite and professional.

Contacted MyPlumber at 8:00 AM and was told that they would be by as soon as they concluded viewing a job 30 minutes away. He called at 9:45 and arrived at house at 10:00. He quickly identified problems and began work (which was key since my basement was partially flooded due to the broken sump pump. He quickly managed to get the existing pump working, then, with my agreement, replaced the current system and backup. He had completed the job within three hours minimalizing the amount of water damage in my basement. Matt was very polite and professional.

He was good to work with and easy to talk to. He explained what was going on, gave some ideas on issues, we were having problems with and seemed helpful. He was right on time for the job and I will continue to use him in future, but the only thing was that the price was more than what I wanted to spend. I don't think he is pricey, but this repair would cost that much.

He was exceptional. He was actually here for six hours. The price was extremely good for six hours for a plumber. He gave me all kinds of helpful hints and information to use in the future about what to do and what not to do. He was very hard working. He came when he said he would come. His estimate was very reasonable and he stuck to his price. It was an older house built in 1920 and the plumbing was substantially clogged up and the pipes were rusted up on the inside. He did everything he could to get the water moving along and the toilets flushing. He was very responsive, punctual, professional and helpful. I would absolutely use him again.

I called MY Plumber on 9/6/2011 and he came to my home that same day. Initially diagnosis was air in water holding tank/water softer was the cause of the new swishing noise in these units, and this air was likely coming in from outside in the well pipe areas. Best and worse case cost estimates were given. On 9/7/2011 well pulling equipment arrived. On 9/8/2011 I was called and given exact issue (hole in drop pipe in well) and exact cost, before work began. I approved cost and work. That noise is gone, everything is working smoothly. I now have a new noise from the pipes clanging when the pump clicks off. MY Plumber came the same day I called about this new noise and put a spacer between the pipe and wall, however the noise still exists. I will call My Plumber again if the noise persists. I rate My Plumber high in all areas.

I would recommend him. I don't remember the price, bit it was exactly the amount that he had quoted. The price was very reasonable. There was nothing that he could have done better. What I liked was his personal service and his advice. He could have probably charged me twice or three times the amount, but he did tell me where to save money. He said that he wasn't going to do that as it would cost me a lot more money. He was really trying to save me money. I liked his business line which was essentially trying to save people's money. He feels that by helping people save money and by being a good service provider, he would actually continue to get business from then on. It's true and I've recommended him to 6 or 7 other people now. I think he charged me $200 and some bucks where as he could have easily charged me $500 or $600 to replace the water softener. I would definitely use him again in the future.

Things couldn't have gone smoother. When my toilet started leaking I went to Angie's list to look for a plumber. I read through a few and decided to call Matthew Yorks from My Plumber. Mr. Yorks came out and had everything fixed and cleaned up in less than an hour. He was very professional and kind and I will be calling him again.

MY Plumber showed up exactly on scheduled time. Friendly and professional, he got to the task and was immediately familiar with the RO2 unit. Up front, I asked him what he thought the cost would be before he started work, and he gave me his estimate, which I agreed too. He pointed out that I could buy the units myself, rather than have him do it, and save some money, but I requested that, at least this time, I'd prefer him to do it. He also inspected the water softener, which we basically neglected to fill with salt for close to a year. He could have easily, at this point, told us we needed a new softener, but instead serviced this one. He drove into Lapeer to get replacement parts for the RO2 unit, and even picked up a bag of salt for the water softener. I asked if I could watch him during the RO2 unit replacement, and he showed me how to service it in the future. Also, while servicing, he rerouted the the dump to a direct drain, and added a valve to the RO2 tank so that future changes wouldn't require a full drain of pressure. I think MY Plumber should expand the business; not only A+ grades for plumbing knowledge, but in giving seminars on how to best service your clients and and spread the word. When the bill came, it was exactly as he estimated, even given his drive time back and forth to Lapeer and lugging a 40 lb. bag of salt down to my basement. He exceeded my expectations beyond belief, was incredibly professional, helpful, and friendly. And while his knowledge clearly extends far beyond that of the standard homeonwner, the efficiency and honesty with which he does business is refreshing. I would recommend MY Plumber to anyone with anything that has a problem that deals with water. This was far and away the best service call I have had, ever. A+++++++++++!!!!!!