High Quality Carpet, Furniture, Tile, Wood floor Cleaning. We are happy to serve the Greater Lansing area.
Business highlights
21 years of trusted experience
Family Owned & Operated
Eco Friendly
Services we offer
We clean carpet and upholstery for your home and business. We use a low moisture cleaning process that is safe, powerful and dries in just an hour or two. We also clean tile and grout, hard surface and rugs. We now offer wood floor maintenance! We look forward to working with you!
Services we don't offer
We do not provide restoration services (flood and fire).
I have pets as well as old carpeting. Because of my limited budget, I wait until the carpets are really dirty before getting them cleaned. I was very pleased with the results, as well as the friendly, professional service.
Description of Work: 4 areas of carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Ann Z.
12/2018
5.0
carpet cleaners
 + -1 more
Very well!
Description of Work: carpet cleaning and stain removal
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anne H.
10/2018
5.0
carpet cleaners
 + -1 more
They showed up exactly on time, and left carpets thoroughly cleaned, rinsed, unscented, and damp but not wet. They were very professional. Great job; this is the second time we’ ve hired them and will continue to do so. Also, they have a new service to recondition and re-seal hardwood floors, which we will definitely look into.
Description of Work: Carpet and area rugs cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
ruth S.
09/2017
5.0
carpet cleaners
 + -1 more
Very pleased and impressed with this company from start to finish. Marla and Ryan were responsive to our sensitivity to odors and used the appropriate products. Our 23-yr. old carpeting looked great when Ryan was done. So much less noise, moisture and drying time. We've deliberately held off getting our carpet cleaned because of past experiences with the inconvenience and so-so results of other companies. But, we will be frequent customers of Natural Carpet Cleaning because of their professionalism and WONDERFUL results.
Description of Work: Cleaned traffic areas of entire carpeting in house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$369
Response from NATURAL CARPET CLEANING
Thank you for your kind words, [Member Name Removed]! We look forward to working with you again!
Anne H.
04/2017
5.0
carpet cleaners
 + -1 more
Very well. Ryan showed up on time and did a very thorough cleaning. Our carpets look like new, even the stairway, which gets a lot of use. The carpet was damp but not wet when he was done, and it was squeaky-clean. There was a light floral fragrance left behind but nothing chemical-smelling. I'm embarrassed to say how dirty our carpets were (we have dogs that shed and track in dirt) and it took Ryan awhile to clean them, as he deep-vacuumed first. We've used other carpet cleaners but were not very satisfied--the carpets looked only somewhat cleaner, and they were sopping wet, and there was often a slimy residue (one reason we waited so long to have the carpets cleaned is that I was discouraged about finding someone to do a decent job) but I will definitely call Natural Carpet Cleaning ahd have the carpets done on a regular basis. We have patterned carpet and we can see all the patterns and colors again. I'm super pleased.
Description of Work: We had a lot of carpet cleaned--28' x 20' room, plus an 7x9 area rug, plus a runner, plus a flight of stairs and an upstairs hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Beverly N.
01/2017
5.0
carpet cleaners
 + -1 more
They were excellent and very friendly! They really seemed to care about the work and my needs.
Description of Work: The cleaned my carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Erica W.
10/2016
5.0
carpet cleaners
 + -1 more
Wonderful. They were prompt, advised me of the price and cleaning process. It was great, the carpets look almost new, and almost no dry time.
Description of Work: Carpet cleaning at a rental property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
William S.
10/2016
5.0
carpet cleaners
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Cindy M.
08/2016
5.0
carpet cleaners
 + -1 more
We only use Natural Carpet Cleaning in our home because they are conscientious about the safety of their products and do an excellent job. They are a family-owned business and are always kind and professional. When we've had "emergency" pet stains, they have managed to work us in. We are satisfied customers and highly recommend this company.
Description of Work: Carpet cleaning; pet stain removal
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Sylvia V.
07/2016
5.0
carpet cleaners
 + -1 more
Great! Marla set up the appointment for the exact day & time that we requested. Ryan stepped onto our front porch at the time he was scheduled & left at the time he said he would be done. All his equipment was clean & neat. He was informative, thorough & did an excellent job on a bad spot we had on the carpet. Marla called later to make sure we were happy with the job & followed that up with a written "thank you" note! We are beyond pleased with the experience & will be recommending Natural Carpet Cleaning to friends. Will definitely use them again!
Description of Work: Carpet cleaning, main and lower levels; stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Deborah L.
12/2015
5.0
carpet cleaners
 + -1 more
Ryan arrived five minutes early, looked at the damaged carpet, and told us what to expect with regard to the potential outcome. He then pretreated the worst of the stains and proceeded to steam clean the carpet overall. We were ecstatic to see how clean the carpet was when he had finished. We wouldn't have thought it possible to save this carpet and really expected to have to have it replaced. Ryan was knowledgeable, pleasant, punctual and professional. We rate this business an A+ and recommend them most highly.
Description of Work: Ryan treated and cleaned a badly stained living room carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$106
Amy M.
09/2015
5.0
carpet cleaners
 + -1 more
My email to NCC was last minute & I was hoping to squeeze in a carpet cleaning. Marla from NCC called me right away and let me know they could squeeze me in asap. She was very helpful & patient on the phone. Ryan arrived on time and took care of all the spots & overall carpet cleaning quickly. Not long dry time, no scent, & a job well done. I would highly recommend based on their overall service. Plus, a family business is the best to work with.
Description of Work: Ryan from Natural Carpet Cleaning came to my house, took a look around at my carpet issues (lots of them!), gave me a quote, and proceeded to clean and got all the spots out. Very good considering I have a dog & 3 kids and light cream colored carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from NATURAL CARPET CLEANING
Thanks for the kind review, Members Name Removed . It was a pleasure doing business with you!
Lori R.
07/2015
5.0
carpet cleaners
 + -1 more
NCC always does a wonderful job at a fantastic price. They're always on time and very professional. We've hired a couple of different companies in the past, but like Natural Carpet Cleaning best. And you CANNOT beat their price for what they do. I highly recommend them. The two recliners had even been PEED on by one of our four cats and they got the smell out! (Now THAT'S a great job!)
Description of Work: NCC cleaned our bedroom carpet, 8' x 10' living room rug, slightly smaller oval braided rug in den, and two recliner chairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$198
Response from NATURAL CARPET CLEANING
It was good to hear from you again, Members Name Removed !
William S.
03/2015
5.0
carpet cleaners
 + -1 more
It's a pretty large job. They do a great job. The guy have one or 2 employees. They're very friendly, very informative and do a great job in moving furniture. They're very thorough and I'm just really, really pleased.
Description of Work: We used a company called Natural Carpet Cleaning. We had them clean. I had a lot of carpet done. We had the basement and we had the upstairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Nancy K.
06/2014
5.0
carpet cleaners
 + -1 more
Great. He was able to work around our schedule. I would highly recommend him.
Description of Work: Cleaned the winter salt from the carpets that had been tracked in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
diana A.
06/2014
5.0
carpet cleaners, upholstery cleaning
 + 0 more
I highly recommend this company. They do a great job and are very friendly and customer-oriented. They work within your budget and make sure they do everything they can to remove stains. They do a thorough job and pay attention to details. This company is one of the few I can say truly does everything they can to please the customer. Thank you!
Description of Work: Cleaned floors and furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from NATURAL CARPET CLEANING
Thanks you! It was a pleasure to work with you!
Cindy T.
04/2014
5.0
carpet cleaners
 + -1 more
They were fantastic and they used all natural products. They did a great job and provided excellent service. I have called them again since!
Description of Work: They cleaned the carpets throughout the entire house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from NATURAL CARPET CLEANING
It was nice to work with you again!
William S.
02/2014
5.0
carpet cleaners
 + -1 more
This was a long time ago (Aug.2009), but I do remember how pleased I was with the result. We had a dog and had some old stains in the carpet. Natural Carpet cleaning made them disappear!! The smell is awesome (think citrus) and Ryan, the owner came and did the work. I did vacuum everything first (saved $ that way) and he moved the furniture as needed. We moved out all the small pieces to make it easier to get all the carpet. Ryan was on time, very courteous, and efficient. The price is comparable to other companies, but the results far exceed those companies. I intend to have Natural Carpet Cleaning back in the next 6 months to have the family room and the upstairs bedrooms and hallway cleaned.
Description of Work: Cleaned basement family room carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$164
Lori R.
02/2014
5.0
carpet cleaners
 + -1 more
My husband was home when the actual cleaning took place, but according to him, NCC arrived on time and was friendly and thorough and they actually moved furniture as well. And I could tell when I got home how great a job was done, especially with the light-colored carpeting in the bedroom. They did a better job on it than the company I've always previously hired to do the same work. So NCC WILL be hired again in the future! In all, about 225 sq, ft, was cleaned.
Description of Work: Cleaned carpet in one room and one large area rug
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$127
Response from NATURAL CARPET CLEANING
We love seeing our customers pleased! Thank you for your review!
Susan H.
11/2012
5.0
carpet cleaners
 + -1 more
The service was great, the carpeting looks like new especially in the high traffic areas. This is the best cleaning we have had in years. The provider took extra time in the area where our dog had an accident and it looks and smells great. We would definitely recommend the service. The price seems a bit high until you realize you get what you pay for and this cleaning was worth every cent.
Description of Work: We had carpeting cleaned in 4 rooms and two halls.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
David K.
10/2011
5.0
carpet cleaners
 + -1 more
They responded to our phone call immediately, and did a fantastic job. The former owner of our house had some indoor pets, and the whole house had a particular odor, but it became fresh and clean after their service. We really liked their use of the natural products instead of the petroleum derivatives. They gave us a discount, because we had not moved in the house, and there was no furnitures they had to move. We will ask their service again!
Description of Work: We have requested to clean the carpeted area: a master bedroom, two other bedrooms (including all the closet space) and the hallways.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$347
Response from NATURAL CARPET CLEANING
Thank you for the kind review, Member! Hope you are enjoying the house!
Jan S.
11/2009
5.0
carpet cleaners
 + -1 more
Excellent. I have allergies and am somewhat chemically sensitive, and so I wanted to stay away from having chemicals from the cleaning polluting the air in the house. On this score, I couldn't be happier; the only smells produced by this cleaning process were mild and pleasant ones from natural oils such as citrus used in the pre-cleaning process. There was absolutely no after-odor lingering when he was done. Anyone walking in wouldn't have known that the cleaning had just taken place. I just purchased a house formerly inhabited by a smoker, and the smoke smell permeates the house. Ryan was absolutely honest regarding what the non-chemical cleaning process could do with regard to mitigating the smoke smell, and what it couldn't do. He was also clear about outlining further options that could be taken up the road if the smoke smell was still evident in the carpet after cleaning. (He said he could spray on a chemical specifically made to target the odor.) The cleaning has significantly lessened the smell of the smoke. All of the odor is not coming from the carpet, and I've yet to get to addressing all the other surfaces such as walls and woodwork, but I'm happy with the improvement with the odor problem that resulted from the cleaning. With regard to the change in the appearance of the carpet after cleaning--I'm also entirely pleased. The living room carpet looked pretty bad. I wasn't sure if certain stains would come out (including a large area where cola had been spilled). But the spots are all out, and haven't returned. So the cleaning went really well--but that's not where my recommendation ends. Ryan went above and beyond the call of duty in really trying to help problem-solve with regard to how to address the smoke issue. He's honest and sincere in his desire to help his customer get the desired result. I discussed with him how one duct-cleaning outfit had told me that my ducts couldn't be cleaned b/c of the way the basement was finished, and he advised getting a second opinion. He even recommended a competing carpet cleaning outfit that also happens to clean ducts--telling me that they were very honest. If you want a chemical-free, great carpet cleaning, I think you'll be pleased with Natural Carpet Cleaning. Thanks, Ryan!
Description of Work: Ryan cleaned the the carpet in the living room, hallway, stairs, and one bedroom. He treated problem areas for spots, in addition to the overall cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Response from NATURAL CARPET CLEANING
Thank you for your kind words! We were glad to be able to help you. Hope you are enjoying your home!
Sissi B.
04/2009
5.0
carpet cleaners
 + -1 more
He did a great job. There were some stains that came back and he took care of them.
Description of Work: Cleaned my carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Nancy B.
10/2008
5.0
carpet cleaners, upholstery cleaning
 + 0 more
They did a great job! The carpets and furniture looked great. The place smelled wonderful afterwords. Not chemical, just natural and soft. I would definitely hire them again!
Description of Work: Cleaned carpets on stairs, landing, family room and cleaned upholstery on sofa, love seat and chair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$238
Response from NATURAL CARPET CLEANING
THANK YOU! GLAD WE WERE ABLE TO DO BUSINESS WITH YOU!
Marianne T.
07/2008
5.0
carpet cleaners
 + -1 more
They use all natural products to clean the carpet, so it's safe for children and pets. Our carpet looks brand new!
Description of Work: Natural Carpet Cleaning cleaned the carpet in my living room and on the stairs.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning
FAQ
NATURAL CARPET CLEANING is currently rated 5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
NATURAL CARPET CLEANING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, NATURAL CARPET CLEANING does not offer a senior discount.
No, NATURAL CARPET CLEANING does not offer emergency services.
Yes, NATURAL CARPET CLEANING offers warranties.
NATURAL CARPET CLEANING offers the following services: We clean carpet and upholstery for your home and business. We use a low moisture cleaning process that is safe, powerful and dries in just an hour or two. We also clean tile and grout, hard surface and rugs. We now offer wood floor maintenance! We look forward to working with you!
We do not provide restoration services (flood and fire).