JR Flooring Specialists

Lack of communication and completion. John installed about 950 sq ft of luxury vinyl plan floors for us. He works shorter hours 3-6 hrs a day) so it took a quite a few days for him to install the floors. He was not able to salvage the older floor base quarter round, so he suggested vinyl cove. Then said - after ordering it - that it would be an additional install fee. We agreed on a price, and when floors were finished, we then agreed that maybe the original quarter round would be best to install given some of the “features” of existing walls making the vinyl cove difficult. He also needed to do something about my crawl space trap door. He began June 11 and left June 22. He said he could return some time after July 10 to complete the job. He was paid in full for all but the vinyl cove molding. Since then, I have procured the base molding and vinyl cove (just for kitchen and bath), but we have not heard from him. We are here only seasonally, and it has disrupted the summer to have furniture, etc out of the way for flooring and molding install for so long. I would give him a 5 for just the floors, but lack of completion and communication is the influencer of this rating.

I've been a contractor for about 35 years and I've never experienced such skill in a flooring professional. This was for carpeting, and it was a really great job. My only regret is that I didn't know about his work sooner. He arrives on time and does what he says he's going to do.

He's really great! He's a perfectionist and very personable, he'll listen to our ideas and makes suggestions and puts together very nice packages. All around a great experience.

John did a good job at installing the flooring that we purchased. He stated 3 to 4 days to complete (600 sq ft, plus stairwell) He worked maybe 3 to 4 hours a day. We have cameras, we know when he arrived and left for the day. He started on a Wednesday, then on Friday showed up at our door and said he would return the next week. We had planned to have this complete prior to our vacation. Didn't happen. He showed up the first two days of our vacation around 8:30 to 9AM. Worked a few hours and left. We explained that this wasn't working for our vacation time and he agreed to return after our 1 week vacation was over. He did return, almost finished the main floor (no trim work was completed). He had a issue outside of Michigan to attend. He asked to be paid for the footage he installed. He had been nice and somewhat responsive, so we complied. That was the last we saw of him. Tile work and stair well never started. He have tried daily to contact him with no response. The quality of the work he performed was good. He is expensive but seemed to know what to do and how to handle some issues our floor might encounter. He just didn't hold up the agreement. BEWARE!