Description of Work: Landscapers cut cable lines. The lines were repaired in a reasonable amount of time by WOW. | |I have been using WOW internet for over a year, and have been very satisfied with the speed of the internet, no interruption in service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Kim L.
03/2015
3.0
internet service, cable tv service
 + 0 more
unknown
Description of Work: WOW was our cable service provider for a couple of years. We only subscribed to limited basic. They would keep removing channels from our service while raising the price. If it was not for that, we would have continued with WOW.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$28
Maria K.
01/2015
5.0
internet service
 + -1 more
unknown
Description of Work: My son's name was originally on the account. Finally when I went to get it off, more than 1 year ago, we couldn't because it was in his name. He had to do it himself and he was living far away and busy. Finally this year, his wife called up and they let her take his name off the account. So then I returned their rental modem to them and they came out to install my own modem. They were very kind even though I was upset and told them I would pay off everything because he had married and moved out years ago., It was complicated but they worked hard to make me happy and I now am, very happy with their service. They also gave me a good deal for 10 months which they did not have too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kevin B.
09/2014
5.0
internet service
 + -1 more
unknown
Description of Work: Installed home phone (wired an additional jack) and internet (including Wi-Fi). Installers were about 25 minutes later then the time frame scheduled. Phone sound quality good. Wi-Fi speed and coverage food. They didn't damage or mess anything up.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$100
SUSAN M.
09/2013
5.0
internet service, landline phone service, cable tv service
 + 1 more
They are supreme over all other providers. They are great with Customer service. They give you the best price for your area. Other providers I felt like took advantage of me. Wide Open west is the best hands down.
Description of Work: I have the internet, cable, and phone through them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
John S.
08/2012
5.0
landline phone service, internet service, cable tv service
 + 1 more
Their quality has been so far so good. Their guy comes over to my house when anything needs to be done such as changing the box or repairing the cable, after I make an appointment with them over the phone.
Description of Work: I use Wide Open West for landline, internet and cable service. I have been using them for the past five years.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Internet Service,
TV Service - Cable,
Phone Service - Landline
FAQ
Wide Open West is currently rated 4.7 overall out of 5.
No, Wide Open West does not offer free project estimates.
No, Wide Open West does not offer eco-friendly accreditations.
No, Wide Open West does not offer a senior discount.
No, Wide Open West does not offer emergency services.