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CHET'S CLEANING INC

Carpet Cleaning, Upholstery Cleaning, Drapery Cleaning,

About us

We are here to provide you with the most outstanding and trusted cleaning service you will ever use. We have a reputation in our industry second to none and we are experts in our field. If you have been disappointed or just want certainty knowing you have the finest cleaning company in your home or business we look forward to working with you. The Chet’s Cleaning Guarantee: We have a zero tolerance for even just one unhappy client. This is why we have this Iron Clad Guarantee; We do whatever it takes to make you thrilled with our company. If you as a client of Chet’s Cleaning are not 100% delighted with our service you receive, we will do whatever it takes to make you a Chet’s Cheerleader for life.

Business highlights

38 years of trusted experience

Services we offer

We are the cleaning authority regarding: Carpet Upholstery Leather Oriental/area rugs Draperies Blinds Shades Marble Tile & Grout Natural Stone Wood Floor Cleaning Leather Dying

Services we don't offer

We DO not repair vinyl or inexpensive leathers (bonded, bi-cast, reconstituted, pleather, split-level, etc). Leather repairs can be costly, so we advise that inquiries about leather repairs be regarding pieces that are of fair to significant value. We are not a 24 hr emergency service; we are not equipped to do water extraction.

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.870 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
3%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 70 reviews

Michael N.
12/2020
5.0
carpet cleaners, drapery cleaning, leather & vinyl repair
  + 1 more
Excellent company. I live in Troy, Michigan and I have been using Chet's for over 15 years while on their "always clean" program (carpets cleaned twice per year). I have never been disappointed with their work. All employees at Chet's are very professional, well-trained, courteous, and very quality conscientious, which no doubt reflects the owner's management style. Just this last month Eric and Mike (the owner's nephew) did a great job in cleaning my carpets, including even repairing a spot where I had carelessly let an ash from a fireplace match fall, searing the carpet. Even though this would certainly not be considered a normal "cleaning" issue, at no added charge, Mike carefully trimmed the burnt fibers so thoroughly that the spot is no longer detectable! Again, Chet's always exceeds my expectations, and I will never use another vendor. Some may think their prices are on the high side, but believe me you always receive quality and value for what you pay. A great company!
Description of Work: clean carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Michael N.
12/2020
5.0
blind cleaning
  + -1 more
Excellent work, as all of Chet's staff are very professional and well-trained.
Description of Work: Clean drapes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jeff B.
08/2020
2.0
blind cleaning, drapery cleaning
  + 0 more
Chet's broke two plastic pieces on two sets of my blinds and told me that there was nothing they could do when they returned the cleaned blinds to me. The owner pointed to the waiver that they had me sign, but that was just saying they may not be able to get things fully clean, because there could be sun damage. They broke the plastic because they were careless and said, " well, it was brittle." After I told the owner that this wasn't right and the pieces should be replaced, he said he would try to get replacement pieces. He said he would call me within a week. It has been two weeks and I haven't heard back. Do not do business with this company, they will not be considerate of you, your time or your property. There is more that I am unhappy with in my experience with this company, but I think I have said enough.
Description of Work: Curtain and blind cleaning

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$776

Cathy T.
05/2018
5.0
drapery cleaning
  + -1 more
The sheers looked like brand new after they were done even though they hadn’t been cleaned in years. Chet’s came and took them off the curtain rods, put up a paper shade for privacy and then rehung them after cleaning, steaming them on the rods so they hung perfectly.
Description of Work: Sheers cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

D H.
11/2017
5.0
carpet cleaners
  + -1 more
Amazing results!! Seriously my carpet looks brand new. I'm only sorry I didn't use this company sooner. Jeremy and Codey were professional and very pleasant. Will only use Chet's Cleaning from now on!!
Description of Work: carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Nicholas P.
11/2017
5.0
carpet cleaners, leather & vinyl repair, floor cleaning
  + 1 more
Arrived on time...and finished on time....all OK and well done.... and of course, they will be coming back again next full cleaning schedule!!
Description of Work: Chet's Cleaners has been the recommendation of interior designer Sharon Chris...and I have always used Chet's to do the "dirty work." They cleaned all my floors -- carpets and tiles -- and all bathroom floors and tile walls. They also tried to clean a leather chair which I had badly stained by trying to clean it. But the type of stain I created will need more specialized cleaning at their facility. I will arrange for that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ken W.
08/2017
5.0
carpet cleaners
  + -1 more
They are more expensive than other carpet cleaners. They do an excellent job. They charge more but they are definitely worth the extra money.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rose A.
03/2017
5.0
house cleaning
  + -1 more
I use them every year. The price depends on the service. I would tell people to try them.
Description of Work: I use them for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

D. J.
02/2017
5.0
carpet cleaners
  + -1 more
They did a good job and we've used them for years.
Description of Work: Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Phil H.
01/2017
5.0
furniture repair
  + -1 more
All went as they described. Very pleased with service.
Description of Work: Leather couch cleaning and restoration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne V.
08/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
GREAT!! Very professional, polite and friendly.
Description of Work: Cleaning and conditioning cream leather love seat and sofa and clean 2 recliners.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Marian L.
06/2016
5.0
carpet cleaners
  + -1 more
The two techs were courteous and very professional. The cleaning process was explained in detail. Great care was taken to protect my hallway floor and furniture. Plastic or stryofoam lifts were placed under the furniture. I am very pleased with the results.
Description of Work: Cleaned carpets in three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$481

Robert C.
05/2016
5.0
carpet cleaners
  + -1 more
Chet's cleaning showed up as promised on time and thoroughly cleaned our coffee stained carpets to the point that they looked like new. They were extremely professional and explained each process that they performed. Results: 2 men working 4 hours made our 12 year old carpet come back to its original condition when it when it was first laid.
Description of Work: Cleaned coffee stains from stairway/upstairs hall way and family room carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$659

Kathy W.
04/2016
5.0
carpet cleaners, drapery cleaning, oriental rug cleaning
  + 1 more
The rug came back looking like new (it's probably 50 years old). Rehanging the drapes is always a chore but Steve did a great job. It all looks fantastic! I've used Chet's many times to clean my Luminettes in my kitchen. My cat sits behind them getting hair and fur oils all over them. But Chet's has always been able to clean them well. Highly recommended!
Description of Work: Cleaned living and dining room drapes and cleaned and repaired Oriental area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Tonia C.
11/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Chet's did a wonderful job cleaning my furniture, I would highly recommend them!
Description of Work: I called Chet's after a chocolate frappe was spilled on my light colored sofa. They did a phenomenal job getting it clean! Looked great, and I would definitely use them again..

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Rose F.
03/2015
5.0
oriental rug cleaning, upholstery cleaning
  + 0 more
They were excellent, they got all the wicking out that I didnt think would. They got out spots from blue jeans on a beige sofa. They did a beautiful job on my carpets
Description of Work: They cleaned my sofa. and did my carpets in two areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from CHET'S CLEANING INC
I'm glad the technicians were able to solve some of your concerns and bring your items back to the way they were intended to look. We thank you for your continued support of our company, especially when there are so many options to choose from in regards to the cleaning industry. We appreciate your loyalty to us!!

Lydia W.
02/2015
5.0
carpet cleaners, floor cleaning, marble & granite
  + 1 more
Everything went well. The two men protected all the wood wainscoting & moulding.. They were very neat & cautious. They moved furniture to another room while cleaning then put everything back.
Description of Work: They cleaned my limestone floor in the kitchen, pantry, mud room and foyer. They returned the rugs that they had taken during the day they were out for a quote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$664

Response from CHET'S CLEANING INC
Since this was your first time using us, I'm pleased to know it was successful. We hope that you remember us the next time you have any cleaning or restoration issues in your home. Our technicians work very hard to make sure that your experience is a positive one and it sounds like it was. Thank you again for your business!

Nicholas P.
02/2015
5.0
carpet cleaners, floor cleaning, upholstery cleaning
  + 1 more
Craig and Jeremy arrived at 9 a.m. and finished around 4 p.m. They worked all day and the house was great. They moved all furniture as needed and returned everything to its place.
Description of Work: Cleaned all carpeted areas including living room / dining room, two bedrooms, hallways, and carpeting in all closets. Also cleaned upholstered furniture including 2 recliners and a sectional sofa; also conditioned two leather recliners. In the kitchen, foyer, and bathrooms cleaned all tiled floors; also cleaned tiles in shower/bath stall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from CHET'S CLEANING INC
You've been a repeat client of ours for some time now and it is because of client's that make the decision to return to us that we have enjoyed such success over the years. Thank you for thinking of us for your cleaning needs, we look forward to continuing this great relationship!!

Linda L.
01/2015
5.0
carpet cleaners, drapery cleaning, upholstery cleaning
  + 1 more
Chet's was recommended to us by the interior designer who decorated our home. First of all, they arrived within designated appointment time. Both gentlemen from Chet's introduced themselves to me and asked for a tour of that day's job. They covered my hardwood floors with painter's tarp and wore shoe coverings. Before starting any work they inspected all furniture, pointed out worn and damaged areas. Because I asked that a protectant be applied to cleaned furniture, they gave me two quotes. The first without protectant, the second with protectant. Therefore, there were no surprises or questions when it came time to pay. I have a yellow coach with a quarter-size dark stain on the seat cushion. After cleaning, they significantly lightened the stain. They worked quickly and I could hear them consulting each other on how to clean some fabrics. My husband, who is very hard to please, raved about how brighter the furniture colors looked when the work was done. After finishing, they reviewed strategies for maintaining the furniture and left a bottle of spot cleaner. They packed up and left quickly. Next we'll call Chet's to pick-up and clean our drapery. I think we paid a lot for our furniture. For that reason, I will only call Chet's for furniture and drapery cleaning.
Description of Work: Andrew and Devin cleaned and protected two couches, five chairs and two ottomans.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from CHET'S CLEANING INC
We truly appreciate all of your fantastic comments about our workmanship and we thank you for allowing us in your home. We work really hard with our staff to make sure your experience is top-notch and we can't wait to service your home again! Thank you!!!

Andrea N.
12/2014
5.0
carpet cleaners
  + -1 more
My 18-month old carpet was due for its first cleaning. I was concerned because I had recently had the entire house painted and was afraid of what might happen to my walls. Chet's came highly recommended by the installer of the carpet and by others on Angie's List. I was not disappointed. As a matter of fact, I was delighted by the service that I received from everyone in the company. The representative on the phone was courteous and helpful. The gentleman who came to give me an estimate was punctual and efficient. Most of all, Andrew, the technician who did the cleaning, was outstanding! The job was performed just as it was explained on the website. Pads were put down to protect my laminate floors, corner protectors were placed where hoses might touch a wall, and great care was taken to make sure everything was cleaned to my satisfaction. I was even given plastic shoe covers to wear for the remainder of the day while the carpet dried. The only downside to my experience would be the price. It is a little more expensive than other cleaning services that I have used, but you get what you pay for. I made mental note of the fact that Andrew had just carefully brought all of his supplies into the house and set up in the time it would have taken other cleaning services to complete the job.
Description of Work: I had the carpeting in three bedrooms, a great room, and dining room cleaned and scotch-guarded.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from CHET'S CLEANING INC
We thank you for your wonderful comments & review of our company. We appreciate all of our new clients that are willing to pay more than the "going rate" for cleaning to experience what professional carpet cleaning should be! I'm glad Andrew was able to provide you excellent service & we look forward to maintaining a relationship as your preferred cleaner for years to come! Also, I wanted to mention that we have a referral program here at Chet's. Instead of conventional advertising, we find it's the best business practice to be a referral-based business. So as a thank you for recommending our company to others, perhaps a neighbor, family member, friend, or co-worker, you would receive a gift certificate for 10% of whatever that person spends the first time they use our services. It's our way of saying thank you for spreading the word! Thank you again & we hope you have a wonderful new year!

David S.
12/2014
5.0
carpet cleaners
  + -1 more
Fantastic! We've used Chet's before and will again. They are a bit expensive, but extremely professional. They are always on time, discuss in advance their services, very competent and fully clean up. They are as good a service provider as we have used.
Description of Work: Cleaned carpeting on stairs, hallway and bedroom

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from CHET'S CLEANING INC
[member name removed], Thank you for the positive review. We will always do whatever it takes to make you happy when you use our company. We look forward to seeing you again soon.

David L.
03/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The two technicians were polite, professional and proficient. They were trained well in customer service and were eager to please.
Description of Work: Cleaned two leather couches and cleaned carpet in a large family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from CHET'S CLEANING INC
Thank you [member name removed] for your kind comments. We truly appreciate your business and hope that we will remain your preferred cleaner for years to come!

Nicholas P.
02/2014
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
Additionally, all upholstered furniture was cleaned including sectional sofa and upholstered chairs. Also, an imported oriental carpet was taken to their cleaning facility and brought back like new.
Description of Work: Chet's Cleaning first came out and reviewed the work to be done. Based on that, they gave me their bid. The work included: scrubbing and cleaning porcelain tile floors in kitchen, foyer, and two bathroom, including the grout and resealing the floors. They cleaned and sanitized the carpeted areas which include: living room, two bedrooms, hallway, and in the closets.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from CHET'S CLEANING INC
Thank you for the great grades. We really appreciate it and will continue to work hard for you.

Barbara M.
12/2013
5.0
carpet cleaners
  + -1 more
Cleaned a great room and stairs - I was not satisfied with how the carpet looked the next day - looked streaked. I called and they came out quickly and re-did what they thought would help. It did. - Very satisfied with their response and cleaning. It is very expensive - not sure if another company would have the same results, but they came highly recommended and I wanted a reputable company.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Response from CHET'S CLEANING INC
As a business that has been built around referrals, we have a zero tolerance for even one unhappy client. We do what ever it takes to make things right for you. We are happy to hear we were able to correct the problem for you. Thank you for you kind and honest review.

Judy G.
12/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I must say, they did an excellent job. There were stains from dog urine in the bedroom that came remarkably clean, I didn't expect the result to be as good as it was. The rest was 14 yr. old Berber and it was definitely brighter when done. Stains were also removed. The chair, which gets constant use, was greatly improved, almost like new. The service is expensive, but the best I have ever employed.
Description of Work: Cleaned the carpet in one bedroom, study, upstairs hall and stairs. Also cleaned a lazyboy, chair.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from CHET'S CLEANING INC
Thank you for the positive review. We work very hard to get results other cleaners don't believe are possible. Educated technicians who work hard and care truly make the difference. In regards to price, if we are cleaning areas or items that do not require as much restoration we offer 4 levels of service (platinum for restorative, gold for average use cleaned at least every 18 months, silver for lightly used and cleaned at least every 12 months, and bronze for the most basic cleaning most often used for rental or income properties. If you prefer to clean a bit sooner (12-18 months) the next time I am sure we we can offer a Gold or Silver cleaning to reduce your costs.
    • 1(current)
    • 2
    • 3

Contact information

26051 DEQUINDRE RD, Madison Heights, MI 48071

www.chetscleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Drapery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Marble and Granite,
Leather & Vinyl Repair,
House Cleaning,
Furniture Refinishing and Repair,
Blind Cleaning

FAQ

CHET'S CLEANING INC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

CHET'S CLEANING INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, CHET'S CLEANING INC offers free project estimates.
Yes, CHET'S CLEANING INC offers eco-friendly accreditations.
No, CHET'S CLEANING INC does not offer a senior discount.
No, CHET'S CLEANING INC does not offer emergency services.
No, CHET'S CLEANING INC does not offer warranties.
CHET'S CLEANING INC offers the following services: We are the cleaning authority regarding: Carpet Upholstery Leather Oriental/area rugs Draperies Blinds Shades Marble Tile & Grout Natural Stone Wood Floor Cleaning Leather Dying
We DO not repair vinyl or inexpensive leathers (bonded, bi-cast, reconstituted, pleather, split-level, etc). Leather repairs can be costly, so we advise that inquiries about leather repairs be regarding pieces that are of fair to significant value. We are not a 24 hr emergency service; we are not equipped to do water extraction.

Contact information

26051 DEQUINDRE RD, Madison Heights, MI 48071

www.chetscleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM