We purchased a stove from Sargent Sept, 2019 (along.with other appliances) as we were having our kitchen remodeled. When it came time to have it delivered it was not available!!!. Once it got delivered we went to turn on and got an error code. Then we had to call for service on a brand new stove. We called for service beginning of May, as we were in Florida for the winter, and have waited 3 months for a part. Hopefully the part will fix the problem since no one came out to look at the stove, basing everything on the error code we told them. Apart from selling us the stove Sargent has washed their hands of the problem!!
Description of Work: Purchase and delivery of new stove.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0
Betty D.
08/2017
5.0
appliance sales
 + -1 more
They were really good. They priced checked and gave us a discount. The delivery was fine.
Description of Work: We bought a new refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Nancy M.
07/2017
3.0
appliance sales
 + -1 more
Never buy from this place. The installer never showed up. I had to call Sargent and was first told he was coming then told there was a paperwork error. I have a boxed dishwasher and microwave in my dining room and two more appliances that need to be removed. What a nightmare of a place. They had no problem taking my money for appliances and installation. I went there because I heard what a great company they were, but they need to double check their paperwork BEFORE they send out appliances to make sure all is in order. Very disappointed.
Description of Work: I bought 4 appliances from them. Paid up front for installation and told to pay the guys for removal when they came.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
1.0
Scott D.
01/2016
5.0
appliance sales
 + -1 more
unknown
Description of Work: Henry was extraordinarily kind and expedient in getting us a quote for an AO Smith water heater. He went above and beyond to ensure that the water heater would be installed the very next day to limit our inconvenience without a working water heater. Ultimately, we went with another product through one of my husband's work contacts, but Henry's thoughtfulness and professionalism ensures that we will recommend Sargent to our friends who want top of the line value and service.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARIE P.
05/2014
5.0
appliance sales
 + -1 more
Purchased range, hood, microwave. They were willing to hold appliances until we needed them and delivered them. We went there because they had exactly the range I was looking for and their price was several hundred dollars lower than the one other store that carried it. Customer service was outstanding and they offer one year free financing all the time. Nice showroom on Hall Rd too,
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Service Categories
Appliance Sales and Installation
FAQ
Sargent Appliance is currently rated 3.8 overall out of 5.
No, Sargent Appliance does not offer free project estimates.
No, Sargent Appliance does not offer eco-friendly accreditations.
No, Sargent Appliance does not offer a senior discount.
No, Sargent Appliance does not offer emergency services.