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New Start Computer Repair

Computer Repair, General Remodeling

About us

New Start Computer Repair, Expert Computer Repair everyone can afford. New Start Computer Repair helps individual computer owners and business owners keep their computers and networks functioning at peak performance, while maintaining a low fee structure. We strive to provide hardware, virus and spyware recovery, hard drive crash recovery, network trouble shooting and installation and basic computer maintenance and upgrades at a reasonable cost. Let New Start Computer Repair give your computer a 'new start' before you decide to give up on your old system and buy new. Computer repair services including desktop and laptop hardware repair, replacement and upgrades, virus repair and removal. Network installation, repair and troubleshooting. Hard disk failure troubleshooting and repair. Computer freeze up and blue screen troubleshooting and repair. We provide fast, reliable, 100% guaranteed services. We also provide free mobile service or pick up and drop off services. In home services available, go to http://www.newstartcomputerrepair.com for more details.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Computer Repair, Laptop Repair, Virus/Spyware/Malware eradication, Network Installation, Computer Hardware Repair, Network Troubleshooting and Repair, Refurbished Computer Sales.

Services we don't offer

Printer hardware repair, telephone repair.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Reviews

5.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-9 of 9 reviews

Ted H.
03/2018
5.0
computer repair
  + -1 more
Desktop Dell was consumed by a virus. Brian, New Start Computer Repair, got me back up and running in a few days. Couldn't be happier. Thanks Brian, I'll recommend you to all of my friends. Ted
Description of Work: Computer died

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Joan T.
02/2018
5.0
computer repair
  + -1 more
Brian fixed both computers and did and excellent job. I will recommend him to anyone needing a honest , fair and excellent computer tech.
Description of Work: The hard drive went bad on my desk top and my wife's laptop was slow and she was getting warnings of low ram etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Response from New Start Computer Repair
Thank you for the kind words. We really appreciate you business and are very happy that you were satisfied with the service.

Joe T.
09/2017
5.0
computer repair
  + -1 more
arrived on time, got right to work on my computer and had all issues fixed in an hour. left us with a very good and free antivirus program.
Description of Work: eliminating virus and malware on my computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jill P.
08/2017
5.0
computer repair
  + -1 more
Brian kept me posted as to his timing and when he thought he would be able to be at my house. He spent time with me on the phone to try to resolve the problem without making a house call. He prices are reasonable. I would and will recommend him and his company to anyone with computer issues.
Description of Work: My computer was not working so I called Brian at New Start Computer Repair. He came the next day and did some diagnostic work. Unfortunately the system failed again after he left. He was unable to come back the same day but talked me through some steps to take to pin point the problem. The following day he returned and resolved the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from New Start Computer Repair
[Member Name Removed] thank you for the kind words and your recommendation to others. It was a pleasure working with you.

Steve C.
08/2017
5.0
computer repair
  + -1 more
I am very pleased with the work that was done.
Description of Work: I contacted Brian of New Start Computers, when my computer crashed. Brian provided curb service by picking up my computer from my house, repairing my computer, and returning the computer to my house. I have since contacted New Start Computers on two other occasions, and was given curb service on each occasion, to have my computer picked up and repaired and returned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from New Start Computer Repair
[Member Name Removed]. I appreciate your business and continued loyalty as a customer.

Tommy S.
08/2017
5.0
computer repair
  + -1 more
Brian returned the computer as scheduled everything was working fine. Later I began to have problems with the computer performing a random shutdown. I called Brian and he did some research and found it could be three issues. Brian helped me walk through some diagnostics and we were able to determine it was a battery issue. Brian did some further research and sent me a link to get a replacement battery as there was a recall on the battery. This is the second time Brian has worked on computers for me. I have found him to always be prompt and deliver as promised. I would recommend New Start Computer Repair very highly.
Description of Work: I had a fan issue with my Lenovo Think Pad. The laptop would not start up and gave a "Fan Error Message." Brian was unable to obtain a working fan from the manufacturer after two attempts, cleaned up the old fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beth D.
08/2017
5.0
computer repair
  + -1 more
Perfect! No complaints!
Description of Work: Laptop would not work on battery alone. "Brian was super helpful, fixed computer and helped extra besides. We are hiring him to fix our desktop now also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Lynn L.
08/2017
5.0
computer repair
  + -1 more
Excellent. Have been a customer since 2007. All my business and personal computer work has been done by this company.
Description of Work: Computer Install and set up. Local Network Installed, Computer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tami P.
08/2017
5.0
computer repair
  + -1 more
Brian is very prompt, courteous, and knowledgeable. He has been able to figure out any computer issue I have had. He has patience when working with customers like me who do not understand computers! When I need a signal booster to be able to receive a better signal and to help connect my work shop to the other end of the house, he researched and found 2 types of signal boosters to try out. Unfortunately neither worked, so he went back to his office and found a 3rd to try and it worked! There were several issues he had to work around to get this to work, walls etc. His cost for services is fair and he is fair when he charges also depending on time spent. We have also worked where we connected and he got into my computer to work on my system. He helped me out when my Quickbooks crashed talking with them to get my files back.
Description of Work: Computer repair, programs repaired, lost information retrieved, signal boost for internet figured out, connecting equipment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    34567 Dover Ave, Livonia, MI 48150

    http://www.newstartcomputerrepair.com

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    General Remodeling

    FAQ

    New Start Computer Repair is currently rated 5 overall out of 5.
    New Start Computer Repair accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
    No, New Start Computer Repair does not offer free project estimates.
    No, New Start Computer Repair does not offer eco-friendly accreditations.
    Yes, New Start Computer Repair offers a 10% senior discount.
    Yes, New Start Computer Repair offers emergency services.
    Yes, New Start Computer Repair offers warranties.
    New Start Computer Repair offers the following services: Computer Repair, Laptop Repair, Virus/Spyware/Malware eradication, Network Installation, Computer Hardware Repair, Network Troubleshooting and Repair, Refurbished Computer Sales.
    Printer hardware repair, telephone repair.

    Contact information

    34567 Dover Ave, Livonia, MI 48150

    http://www.newstartcomputerrepair.com