Homebuilders, Heating and Air Conditioning, Water Heaters
About us
We are a family-owned Michigan business. I am a family man and former United States Marine looking to provide my community with affordable, dependable and honest work. We finance in-house, accept payment arrangements, accept credit or debit and offer special discounts to veterans, veteran's families, seniors and students.
Business highlights
21 years of trusted experience
Emergency Services Offered
Services we offer
We offer residential and commercial HVAC services including furnance and a/c installation, repair and maintenance. We specialize in geothermal units. We also offer general contracting services.
Original A/C install was done by unlicensed installer, and was not up to code. After consulting with MDI, discovered that a great deal of work needed to be done. The MDI team provided good advice, and was able to complete the repair work within the time window that was quoted.
Description of Work: Needed repairs done on A/C
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ed D.
02/2017
1.0
home builders
+ -1 more
Job started 2 weeks late i needed to do all prep and finish work. and i was owed a 4,000 refund check that was never received.
Description of Work: Repair Deck, install hardwood flooring, complete fireplace.
Rating Category
Rating out of 5
quality
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$17,900
Response from MDI Comfort Systems, Inc.
Mr. [Member Name Removed], We are very sorry to hear, via an Angie's List review, several years later, that you are dissatisfied with the work completed. From our records, the job started late because the original contractor was having issues. Our workers arrived on 9/16/13 and completed the work on 9/22/13. The proposal that I have dated 8/27/13 show that the start date was TBD, as we were waiting on word from FHA for the 203k from dated 9/10/13. Also, the bid didn't include prep or finish work that we have. MDI Comfort Systems, Inc. was originally subcontracted through a general contractor for a portion of this job for your Rehabilitation Loan. We have not heard any complaint nor request for monies owed from the general contractor or from yourself. We have a copy of your signed Waiver and Release showing 100% completion dated 9/27/13. And, through our correspondence with General Contractor, MDI had no reason to believe that you were not happy as the customer. We have several pictures of our completed work and think your improvements are beautiful. We are a small veteran owned family business that works very hard to insure that our customers are happy. If you were unhappy, we would have worked to find a way to satisfy your expectations. If you were owed $4,000, we would tried to help you recover your funds. We feel as though we completed our portion of the contract, as contracted. And, it was our understanding, via the general contractor, that you were very pleased with the work. We are a small veteran owned family business. If you were unhappy, we would have worked to find a way to satisfy your expectations. Please be sure when contracting with a general contractor that the subcontractor is aware of any complaints or issues that you may have. We are available for discussion, should you choose to contact us at 734.743.1817. Sincerely, MDI Comfort Systems, Inc.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Homebuilders,
Heating and Air Conditioning,
Water Heaters
FAQ
MDI Comfort Systems, Inc. is currently rated 3 overall out of 5.
Sunday: 10:00 AM - 3:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 10:00 AM - 3:00 PM
MDI Comfort Systems, Inc. accepts the following forms of payment: Check,MasterCard,Visa
Yes, MDI Comfort Systems, Inc. offers free project estimates.
Yes, MDI Comfort Systems, Inc. offers eco-friendly accreditations.
Yes, MDI Comfort Systems, Inc. offers a 15% senior discount.
Yes, MDI Comfort Systems, Inc. offers emergency services.
No, MDI Comfort Systems, Inc. does not offer warranties.
MDI Comfort Systems, Inc. offers the following services: We offer residential and commercial HVAC services including furnance and a/c installation, repair and maintenance. We specialize in geothermal units. We also offer general contracting services.