Independent Lawn Service

My experience with this provider did not work out well for me. I did not pay more than the big deal purchase that I made. They broke some of my sprinklers heads and refused to fix them. They also took to long to come out to me.

It was an Angie's List Big Deal that I purchased. It was very good. They followed up and they did what they said they were going to do.

When I first called I was very impressed with both the professionalism and knowledge of Patrick, with whom I spoke. I agreed to start lawn treatments and asked that I be called before the first visit so that I could speak with the person about the lawn when they came out. After several weeks passed and I hadn't heard from anyone, I called again to see if there was a mix-up. Again I spoke with Patrick who apologized and said that they would be getting to my area the following week. I again asked Patrick to have someone call before coming out so that I could be there. He said that he would make a note to have someone call the day before. A couple days later, with no phone call, I found lawn treatment signs in my yard and some ruts where it appears the applicator was driven (also some tire marks on the driveway - not sure what equipment they used) and a detailed explanation of the treatment and my lawn's particular problems. I liked the information provided and did use it to schedule an additional treatment for bill bugs which had been found. When I called to add this I was again treated professionally and courteously. I guess at this point I give them a mixed review - I liked the people, but not yet certain about the service. I will review again at the end of the season.

All has been going well so far. They noticed that we had some grubs in our yard and we went ahead to treat them. They have been providing service as scheduled.

Independent Lawn Service was really good. They called when they were about to come out. A couple of times, we had a little trouble getting hold of them but I think it was because they were on another job. They came and did everything and everything was good. We're pretty satisfied. They did 2 visits, the first time they came out was within a couple days or maybe withing a week of that and they had to come back 2 weeks later, it was like a 2-step process. They do a good job. They are pretty thorough in what they did.

I thought they were great. I didn't discontinue the service because I didn't want it but I think for what they do, they do fine. The customer service was very good.

I was very impressed that this company cared enough to call me to tell me that our house was not in their grass cutting service area and recommended another company that was. This is the way a business should be. I can tell that they care.

The lawn was treated with fertilizer and weed controller and aerated. Our lawn is visibly improved. Very happy we had this done!

So far so good. the lawn looks great and will probably use them again next year for lawn service. They seem to show a lot of pride in their work and I recommend them to anyone who needs their lawn repaired. One nice thing is they tell you the do's and don'ts to keep your lawn looking good. We were doing a lot of the don'ts and we almost destroyed of once was a beautiful. Now the do's have restored our lawn.

Ind. Lawn Services has been consistently professional in all communications and in the workers sent out to my home. They are courteous and follow up as stated. I would recommend them to others-highly.

Independent was very prompt and professional to respond to my initial call. They wanted all the details of my request for Spring cleanup and aeration. They even Google mapped my property to follow along in our conversation. The only negative (but not really) was i got the usual window of services and a promise to call with the exact date. Much to my surprise, i came home a few days later and all the services were done! :) Everything was more than i expected from the response time, the actual work and the cleanup afterwards. I would recommend Independent, and have done so to my neighbors.

The representative was very knowledgable and was very courteous. He took the time to explain the process.

It was an Angie's List Big Deal that I purchased. It took them a while to get out here, but they finally did. It took so long to get that service that I didn't feel like I wanted them to do any other services. I didn't really notice a difference on the fertilization. I wish they would have put down some weed killer. They did what they promised but I wasn't overly impressed. They just did the aeration yesterday so it might turn out better than what I thought. It took so long. I wish they would have just come out within a couple of weeks after I signed up for the deal, which would have been nice. They would argue that they wanted to wait a month after they did the fertilization. I wish they would have asked me because I would have told them just to do the aeration. They had professional equipment to do the aeration. They have an excuse for the timeliness but I wouldn't use them again. They were here when they said but they didn't promise any time. They wouldn't give me a day or time until the day before. They were always professional on the phone and they always had a reason why they were waiting.

The representatives are helpful and prompt. My grass seed isn't growing the way I would like it to, but the rest of the lawn is growing quickly.

every time they come out i'm appreciative of the comments they leave as to what was done and any suggestions they have towards getting my yard looking good - i've only been here a year and while the lawn has been neglected for a very long time i'm looking forwards to Indpendent working with me to get the lawn i want.

They come out and take care of things proactively. They leave me a note to explain exactly what they did on each visit. They gave me a 25 dollar gift certificate for recommending them to somebody else, and they came out promptly when I told them about a problem last week. They give advice for keeping the lawn looking good in terms of watering, and also advice on how to keep my dog away from chemicals.

The work has gone very good. I am very pleased with them. They are very professional, knowledgeable and willing to work with my crazy schedule.

Showed up on time everytime, very polite and very careful with sprinklers and dog fence

I purchased a coupon from the Angie list for both Spring Aeration and Fertilization. I made an appointment for Monday but they did not call until late in the day that they could not come until the next day. When I came home the next day, I saw a note saying only fertilization was done but no mentioning of the aeration. I called and was told it will be done this week. Still waiting for all services completed before giving final review.

Service called to let me know when they were going to fertilize. They also scheduled the aeration, and asked that I provide information on any buried sprinklers or such. I simple left a message detailing everything, and the service was performed exactly when they said it would be. Everything looked good.

They were punctual, professional and did a thorough job. Our lawn is already looking healthier!

Very good service in a timely fashion. Not sure why the fertilizer had very little phosphorous or potash, seems like you would want that to encourage root growth in the spring???

It was pretty easy because we bought the deal and a few days later they were here. I didn't have to be home when they came. They left a lawn flag so that I knew they had been there. I don't know how well it worked or not because they just did the service and I'd have to the foliage the season to see how it went.

AS described above. Thank you.

They showed up for the first application within the time frame they specified, and the few weeds I did have are now wilting away after just one application. So far, I've been very happy with their services. Looking forward to having a beautiful green lawn this year after the additional scheduled applications we purchased for the remainder of the season are performed!