Foundation Systems of Michigan

On 8/12/22 a very personable and professional young man, Derek C., came to my home to assess a situation with my dehumidifier. Not only did he ascertain the trouble, but also he quickly and efficiently solved the problem! This truly made my day! M. Byoune

Joe & Nick knew what they were doing very professional also friendly. Answered my husband and my questions. I would recommend them highly ! Lisa C

DeMario B Sr, DeMario BJr, Daemon J, and Kyle B, all very good. Polite, attentive, and effective workers. I would hire them again.

Branden, Angelo, and Matteo were thorough, hard working, and willing to answer any of my questions.

Bruce G, James K, and Michael P did an excellent job. They worked fast, were very courteous and cleaned up after themselves. Would not hesitate to recommend this company and crew.

Mark B. was very communicative and helpful. Stephen M., Jason M., Julian P., and Noel H. did great work waterproofing our basement. They were super fast and the quality of workmanship was great.

Josh T., Jahmari, Randy H. And Melvin D. did a professional job prepping, jack hammering and removing debris from our basement. Josh T. went above and beyond to make sure all our concerns were taken care of and future appointments were scheduled- I would give him a â  10â  if I could! Great team effort to all four of these employees! Thank you!

I had the crawl space on my 1946 house encapsulated (+ lots of foundation repairs/structural improvements) in Dec 2021. The FSM crew exceeded my expectations. Crew leader (Anthony B) and his team (Jordan F, Tim Q) were professional, friendly, organized, knowledgeable. They worked hard from 8am-6pm with one short break. They cleaned up perfectly, informed me in detail of everything they were doing, were patient with my numerous questions. I would recommend FSM, and especially this crew, without reservations.

I had a number of water management services to be done; basement waterproofing, garage gutters, and cement slab raising. They are one the local companies that do it all! Each one of their teams were very professional and respectful of my property. They even went above and beyond by taking care of additional issues they noticed while doing the work they were contracted for...at no additional cost. They are definitely a company I would hire again and recommend to others!

If I could give a ZERO star review to your Livonia office I would. The following letter was sent to my Inspector at the Livonia office, and he replied: I have forwarded your email up the chain of management. Thought this job was done 6 months ago. The Genord family sold the business but the same management is intact. Nothing I can say to fix this. Everyone is reviewing it today. That response was on July 20, 2021, and still have not been contacted by upper Management. The letter is below. I have tried getting a contact number for the Owner(s) of your company to let them know that the wait time on completing my job has not only been excessive, it has also been very unreasonable. I recently reached out through your website using the available chatbox and was told to contact the Livonia office. I have tried calling your office multiple times over the last 12 plus months and always end up listening to a recording bashing other companies for tearing up basements and yards but never completing the job. Well, that is exactly what has happened to me! So many things went wrong that I eventually quit calling and decided that maybe our business relationship was damaged to the point of no return. Here is a reminder in case you do not remember me. Your crew came out as scheduled in 2020, started the demo, and then informed me that they would have to come back because you did not have an approved permit to complete the job. I contacted you 40 days later and you emailed me back stating that you thought the job was already completed. Your crew came out 2 additional times (as did Miss Dig) and still never completed the job. The last time that your crew came out a member of your crew informed my wife that the sump pump was only operating at 20% because the pit was never wrapped and it was filling with sand. The crew member then told my wife that he wrapped it as best as he could but was only able to cover it on 3 sides. Not exactly what I thought I was paying for. The last time your crew was out they took their floor coverings and shovel when they left leading me to believe that they would probably not be returning. I eventually ended up shoveling up the piles of dirt that were left on my back lawn and I filled in the trench that was left all the way across my yard so that my loved ones wouldn't break a leg. This past winter was a real treat with water pumping onto my back lawn and no place to go. Trust me, this letter could be on for multiple pages and crafted with much more detail, but I will spare us both the pain. I am hopeful that you can come up with a reasonable solution to your company fails to provide the service that we agreed upon. Forgotten Customer

Great inspection experience! They recommended an easy and inexpensive solution. They didn't try to upsell me for things I didn't need.

Everyone I have ever worked with at FSM has been incredibly friendly, helpful and professional.

FSM came out to do annual sump pump maintenance. I am so thankful for their patience in answering my questions, their thoroughness in performance and their professional attitude toward customers.

Arrived on time, helped me solve my problem and set about installing what needed to be done. All working fine.