Ehlers Heating & Air Conditioning

Called and requested some one come out to look at the furnace; waited two hours and no one called back.

Terrible, I was well over charged for a part that didn’t fix my A/C. Tried to call to give them a chance to redeem their company and was met with excuses and arrogance. Please use somebody else...anybody...sell the house. Just don’t use Ehlers and you can thank me later

Excellent! I'd had a nightmare experience with another Heating/Cooling company. Ehler's was recommended to me and I am so glad I called them. They installed my new Energy Efficient HVAC system in July of 2018. They were the 5th company I interviewed and their pricing was reasonable and I did not feel pressured. I have had my unit for over a year they have done the seasonal maintenance and I've had not issues. I love the new Smart thermostat that I can operated from my phone. My heating and cooling bills have been reduced. I wish I'd purchased a new system earlier. I highly recommend Ehlers for their total professionalism and reasonable pricing.

Eric arrived to our home and provided an estimate for a new furnace and A/C system. Very professional and courteous. Seemed very knowledgeable and answered my questions easily. Spent a lot of time in understanding our home's heating and cooling needs and designed an excellent solution. Although we ultimately ended up going with a different HVAC system (due to price), I would have no hesitation recommending this company and will likely use them for any service we may need in the future. Excellent.

Great! Installation team was very conscientious and did a great job both installing and instructing me on use, maintenance, etc. We initially installed the Carrier furnace/AC system in Nov, 2017, and it kept us toasty throughout the winter. The system ran quiet and seemed quite efficient. This summer (2018), however, was unusually hot & humid. Although we replaced my old AC unit with the same size (2 ton), it appeared that with my high ceilings, a slightly larger unit would have been a better choice. When I called Ehler's, Keith Carter came to my home and worked very hard to tweak my ductwork first, and then ultimately we determined that I would benefit from a larger unit. I was delighted that Ehler's offered to take out the old 2 ton unit, and replace it with a new 3 ton unit, and the only charge was the nominal difference in parts cost between the two units - they took care of all the labor for free. The installer (Nate) did a very professional job and answered all my questions about the operation of the system. I am confident that this will work out very well next summer. Everyone at Ehler's was tremendously helpful, and I am grateful to have worked with a company that truly stands behind its customer satisfaction guarantee. I can highly recommend Ehler's for furnace/AC installations.

Went with Ehlers although their company is somewhat farther away than the usual companies I use because Ehlers is a certified Carrier dealer and they scheduled the service call sooner (6 days sooner) than my usual local Carrier dealer. Tech arrived at the appointed time, was very professional, and spent at least an hour diagnosing the issue which he determined to be a bad drive motor control board. Since I was interested, he took the time to show me the diagnosis flowchart and the readings that supported the conclusion. Ehlers has the tech provide the information to the office service manager who then determines part availability, cost to repair, and repair timing. The manager responded within 24 hours. After researching the problem on the web, I knew ahead of time that the manager's recommended repair and cost was reasonable and was pleased that they had the part and could do the repair immediately. The tech returned at the appointed time and replaced the motor and motor control module, which returned the furnace to working order. Overall, Ehlers was professional, reasonable, and efficient -- providing a much needed furnace repair in much less time than what otherwise could have been.

Considering our furnace was over 60 yrs. old, it was very difficult to remove. The team worked diligently to get it done. It was not an easy task. The only part that was **** ** us was waiting weeks for the install.

They came on time. Their price was well below the other two estimates. The installer also helped fix a loose ground cable at no extra charge. There was a problem with the new electrical cable on the heater. They came out immediately and replaced. Am extrmrly satisfied.

Just general repair. Very well. The workers were very professional. Courteous, and straight forward.

Several people who work there were fantastic and professional. They were more than willing to help me. There was a problem when one of the guys showed up and asked, "So what are we doing here?". He really shouldn't have said that, and probably should've waited for the work order. I got really nervous about them installing my furnace. The other guy he was working with was fantastic. The inspector from my township found a condensation leak that needed to have another part to fix it. They did come back to fix it, but it was a brand new furnace and I didn't know what was going on there. They said it was a manufacturer problem and not an installation problem. I am hoping that everything is alright. They were very professional about it. They were concerned about making sure that I was happy and that it got fixed right.

It went great, I am very satisfied.

I cannot recommend Ehlers any higher. A few years ago, I went through the ringer of trying to find a reliable HVAC contractor and lucked into finding Ehlers after trying with two other companies (Reckingers & Mechanical). Ehlers was professional, prompt, always on time, and their quote came in lower than most with better genuine Carrier equipment. After we moved when we had to replace our AC, Ehlers was accommodating and kept our old unit running free of charge until they were able to replace it. When they came out, they replaced their entire HVAC system in two days. Their techs were respectful, on time, professional, and just amazing. We ended up having to leave midway through the second day, and the techs worked until early evening to make sure the job was done when we got home. Seriously, Ehlers ROCKS.

They responded to my after hours calls, and was willing to come out that evening to fix a warranted furnace blower. They took my information, called me first thing in the morning and had it fixed and replaced in less than an hour. Other companies kept trying to get me to pay the price of the warrantied part, plus 300-400 for installation. They only charged me $150 to install and took care of the warrantied part for free. Will use this company again, every time. The company spent at least 15-20 min on the phone with me at 8:00 pm at night too.

Work was done quickly and at a reasonable price. The company was recommended by a neighbor. We are very happy with the work.

On budget on time and did the job exactly how they were supposed to and cleaned up after they were done.

Professional presentation of estimate. Estimate was comparable to three other local companies. The crew arrived right on time. They were courteous and professional. Work was done within the timeline specified.

Service man came out to home. Took about an hour to diagnos probeln which was tracked down to a circuit borad that went bad. Don't remember now if they had one in the shop but he had to leave to pick a new one up. After installing a new in box circuit board, the new board did not work either. Had to wait a few days for a third board which was installed and everything worked fine. Good work on Erv's part, wasn't happy with Honeywells QA on sending out a defective board. Would use Erv again though.

They were competitive on price. The work was done as scheduled, was very professional and the workmen cleaned up completely. Over the years we have had them back 2 or 3 times for service calls. Each time they were prompt and fair on their prices. The work was always completed satisfactorily.

The service man was on time. He fixed a leaky pressure valve and replaced it. The job was finished quickly and he was very nice and professional.

Eric is the best to work with, he's our salesperson. Detail oriented and he really listens. We've been working on this project for 5 months now and it's still not totally completed but their work has been exemplary. For example, when it was beginning to get cold outside (we started the project in July) they had disconnected the air and we were told to let them know when we were ready to have the heat hooked up and that it'd take a couple of days. It got unexpectedly cold almost overnight and Don (don't know his official title but he's the guy in charge on the site) made the heat happen in one day. They are extremely courteous and always make sure the doors are locked when they leave, they clean up after themselves and are very professional. This is an extensve job which included re-ducting the entire old part of the hosue as well as ducting the addition. We had spoken to other contractors in the area and some wouldn't even give us a quote on the job, apparently the others weren't equipped to handle such an intensive custom job. Ehlers has just excelled in this project AND if you visit their show room you get to meet the dogs! Everyone that I've dealt with has been outstanding. We had an instance where we'd accidentally sent 2 checks and they called to let us know this. Just superb. They're also always super quick to return calls and Eric has answers to questions when I call him. Very knowledgable. Been a great experience. Highly recommended.

I would highly recommend Erv Ehlers company for any heating and cooling services. They were very professional, on time, work was very neatly done. I couldn’t ask for a better install. They left the job cleaner than it was when they started. They did everything that was to be performed. The installers and sales rep Eric were very knowledgeable. They don't try and sell you something you don’t need. Very honest people. I wasn't sure if they would come out to the Fenton/Hartland Area since being in the Livonia area and they said not a problem and that they would service my area. Which I was highly grateful and would only have them do any other heating and cooling services. Thank you Erv Ehlers company, Eric and the crew.

When I called to get an estimate, they quickly came out the next day to see the situation. They went back to the job to estimate it and called that afternoon with a quote and said they could come to complete the work the following morning. The man was very nice, however, it took him almost 8 hours to complete the job, and when I called to get a copy of a written estimate, the woman who answered the phone said, "Oh, we don't usually do that." Finally, when another contractor came in and saw his work, he said he had configured the whole HVAC system incorrectly, and in fact had not brought fresh air in, but re-routed the ductwork through the attic in a way that bypassed the furnace filter completely. The open spaces around the furnace were filled with Great Stuff instead of using sheet metal and fireproof tape. Very frustrating and disappointing experience overall.

I am really, really impressed with them. I have actually recommended them to my In-laws and they were impressed with the salesman that came out and talked to them. I think the thermostat was still under warranty so I am not sure that it cost me anything. When I had no heat one of the times, I called them on a weekend and he told me what to do temporarily so I didn't have to pay for an off hour call and then he could come out on Monday and take care of it.

Heat went out the night before. In the morning I called for service and was told that someone would be dispatched and to expect a call late morning to mid afternoon. Around 2:00pm I get the call and Brian, the technician shows up. Brian quickly and efficiently diagnosed the problem and fixed it.

The entire experience was wonderful. There were no surprises. My house heats well and stays cool even when entertaining and cooking for over 30 people in the August heat. The price was comparable to other estimates, but I cannot imagine a better experience. My utility bills are about 40% less expensive.