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Appliance Doctor Service

Appliance Repair, Appliance Repair - Small

About us

Choose a name you can trust ! For over 30 years, the appliance experts at Appliance Doctor Service have been repairing all major brands of appliances in Livonia, Westland, Plymouth, Garden City and surrounding areas . Our Appliance Repair Services Include: Repair of All Major Brands - Washers, Dryers, Refrigerators, Ranges, Dishwashers, Disposals, and Microwaves. Convenient no hassle service for Landlords and Tenants! We offer Saturday and evening appointments. Full money-Back Guarantee - If we can't repair your appliance we will refund your money. No questions asked. That' our guarantee! We are EPA Certified, bonded and insured, BBB Approved. Don't be fooled by the REST have it repaired by the BEST. PLEASE CALL OUR OFFICE TO SCHEDULE A SERVICE APPOINTMENT.

Business highlights

16 years of trusted experience

Services we offer

Appliance repair. PLEASE CALL OUR OFFICE TO SCHEDULE AN APPOINTMENT.

Amenities

Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.983 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 51-75 of 83 reviews

Andrea L W.
04/2017
5.0
appliance repair, small appliance repair
  + 0 more
Well will hire again
Description of Work: Fixed dishwasher and microwave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wolfgang B.
01/2017
5.0
appliance repair
  + -1 more
good as expected
Description of Work: Repaired dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Joseph C.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Diagnosed my microwave as being non repairable

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan C.
02/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Andrea L W.
12/2015
5.0
appliance repair, small appliance repair
  + 0 more
unknown
Description of Work: Repaired my microwave and used them in the past for dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Eli G.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Christina B.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: It was for my gas stove and the gentleman that came to the house made the repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Daniel T.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Dishwasher repair on 07/15/15 for $100.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeniene O.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Assessed broken microwave, cleaned dishwasher and freezer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gail W.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired dishwasher. Checked other appliances to ensure they were in proper working order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Dennis C.
06/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leon T.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired the intermittent temp on my wine chiller

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeremy W.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Gave an honest evaluation on our washer and told us to buy a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Philip M.
01/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134

Joanne K.
12/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilynn B.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Dryer needed heat element.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Thomas B.
10/2014
3.0
appliance repair
  + -1 more
unknown
Description of Work: Called to schedule service. Said the techs would look at all the scheduled service calls for the day, then determine order of service visits, then call each person to advise when they would arrive to perform the repair. I would potentially be tied up most of the day waiting to find out first when they were scheduling me and when then they would come out to diagnose. There was no "guarantee" that work would be performed the same day - potentially causing me to lose another day's work. This was a deal breaker for me.
Rating CategoryRating out of 5

Kim X.
02/2013
5.0
appliance repair, small appliance repair
  + 0 more
The service man came and repaired the dishwasher.
Description of Work: Repair of dishwasher

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Garrett N.
01/2013
5.0
small appliance repair
  + -1 more
Very pleasant and competent. Gave us excellent service and good advice. We will definitely use this company again.
Description of Work: Appliance Doctor
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Michael S.
12/2012
5.0
appliance repair
  + -1 more
When I called to schedule the appointment they suggested that I check a few things including the dryer vent and if I still had a problem, to call them back in the morning and they would send a technician out the same day. When I checked the vent, it was plugged...so.. it costs me nothing to fix it. I appreciated the kind suggestions from the group and it saved them a service call and me $$. I was so appreciative that I know who I will call when I have a REAL problem. thanks!
Description of Work: I had a dryer that wasn't drying cloths.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Charisse N.
11/2012
5.0
small appliance repair
  + -1 more
Even though they couldn't verify my appointment via telephone (because I gave the wrong phone number - I just moved) they still showed up. They were very polite and professional. Even when I expressed my unhappiness at the cost they were nice. I had a home warranty and it didn't cover anything on the freezer.
Description of Work: Fixed broken freezer section of the fridge. Looked at the washing machine and determined he couldn't get parts for the 17 year old washer.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Vanessa L.
05/2012
5.0
small appliance repair
  + -1 more
As he did before Mark showed up on time and completed the install perfectly. He installed a microwave I bought from them directly for a very reasonable price. He is always friendly and helpful. Very professional. Bravo!
Description of Work: Installation of above stove microwave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Janet C.
03/2012
5.0
small appliance repair
  + -1 more
After calling a few other repair companies who would not come out to my home, I called Appliance Doctor. They came the next day, pulled the built-in microwave out of the cabinet and checked a few different areas of the microwave. They quickly determined that the drawer was not making a good contact when it closed. An adjustment was made and, within 45 minutes of arrival, my microwave was functional again and they were on their way. Very knowledgeable, professional, and pleasant to deal with.
Description of Work: Repaired a microwave that would not heat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Gary / Johnie G.
09/2011
5.0
small appliance repair
  + -1 more
He knew what was wrong and rapidly fix it.
Description of Work: We had a microwave that stopped working. It was part of a combo oven and micro wave and replacing the micro wave meant replacing both units. The doctor fixed the problem and it has been working fine. He was impressive. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Chuck M.
11/2010
5.0
appliance repair, small appliance repair
  + 0 more
From the time the tech arrived until his departure he was courteous, professional and went about his work in a timely and efficient manner. He cleaned up before he left. I selected this company because the owner is Joe Gagnon's "The Appliance Doctor" son and he has an experienced staff.
Description of Work: My Kenmore top load washer was making noise and then stopped completely with a partially washed load in it. I called the Appliance Doctor to come check the unit. The technician arrived on time and checked out the unit. He determined that the motor was defective and the coupler was starting to lock up. The technician did something I did not expect. He offered me a choice of using a new part at a cost of $200 or a used motor for $50. I chose the used motor as I plan to replace this washer in the near future with an energy efficient one. The technician replaced the coupler with a new part. The washer runs great now and I have had no further problems with this unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$160

Contact information

36947 Schoolcraft Rd, Livonia, MI 48150


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Appliance Doctor Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Appliance Doctor Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Appliance Doctor Service does not offer free project estimates.
No, Appliance Doctor Service does not offer eco-friendly accreditations.
No, Appliance Doctor Service does not offer a senior discount.
No, Appliance Doctor Service does not offer emergency services.
No, Appliance Doctor Service does not offer warranties.
Appliance Doctor Service offers the following services: Appliance repair. PLEASE CALL OUR OFFICE TO SCHEDULE AN APPOINTMENT.

Contact information

36947 Schoolcraft Rd, Livonia, MI 48150


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed