The Dirt Hunter L.L.C. is a local and family owned window cleaning company. The Dirt Hunter is fully insured and licensed. As a local family owned business, we stand behind our cleaning with our "100% satisfaction guaranteed policy." If you aren't 100% happy with the job we do, you don't pay! We use " green " cleaning products only. The reason we've " gone green " is for the safety of your family and the safety of the technician. Our business has been built on trust, hard work, and great customer service. You will get extremely high end technicians who will take care of your home and do the best job possible.
Business highlights
13 years of trusted experience
Emergency Services Offered
Services we offer
Window Cleaning, House Washing, Pressure Washing, Gutter Cleaning, Roof Cleaning
We noticed the front gutter had foot high plants growing out of it 4 months after they cleaned it, so my retired husband got up on the ladder and the front gutter was full to the top with plants and moss. Called them and sent them pictures. Could not get them to return my multiple calls . Very poor customer service .Nice way to treat a retired couple that lives in the same town as you.We paid for a cleaning and it was not done.
Description of Work: Take off gutter guards and clean gutters
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$150
Response from The Dirt Hunter Window Cleaning
Hi [Member Name Removed], Our operations manager called you this morning and you refused our service to come back out and fix it for free. Let us know if you change your mind, We are more than happy to come back out.
Photos of how well this company cleaned, broken window latch and why I contacted the owner upset regarding my concerns. Would I use again? Absolutely not. Owner can try and excuse this shoddy work by trying to make me look bad, but no reasonable homeowner would find this acceptable.
Description of Work: Windows clean inside and out, to include window tracks, gutters, home pressure washed.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$499
Pino C.
03/2017
1.0
gutter cleaning, window cleaning
 + 0 more
I appears they did not do the job they were paid to do. I had my roof replaced on December 5, 2106, and the roofers found several sections of second story gutters with two or more inches of silt, with one section having approximately 60 pounds in it. It is impossible for this to have built up in fewer than four months. These were, obviously, sections that could not be visually inspected after the job. Also, during the day of the job, they had to be reminded to clean windows they missed, and they couldn't remember which screens went with which windows.
Description of Work: The company was paid to clean out all gutters, and clean windows inside and out, as well as screens.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$368
Response from The Dirt Hunter Window Cleaning
Hi [Member Name Removed]. I'm really sorry you had a bad experience with our company. That's very uncommon. I did go look in our system and your gutters were cleaned in august of 2016. A roof that's deteriorating to the point of needing replaced can shed extremely bad and the majority of our customers get their gutters cleaned twice a year. Regardless, we would like to make it right to you if you'd like to give us the opportunity. Your next service is on us. Again, I apologize about your experience. I wish you would have called so we could have made it right for you. Hope to hear from you soon. Thanks
William & Barbara C.
11/2015
5.0
carpet cleaners, window cleaning
 + 0 more
unknown
Description of Work: cleaned gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from The Dirt Hunter Window Cleaning
Mr. & Mrs. [member name removed], Thank you so much for leaving us a review! We love hearing feedback from our customers. We look forward to servicing your home again next year. Thanks again!
Donna S.
04/2013
5.0
carpet cleaners, window cleaning
 + 0 more
It went great. I would refer this company to anyone. They were over the top professional and they did awesome work. I'm a customer for life.
Description of Work: I called The Dirt Hunter to clean my carpets and windows. They were very professional from when they answered the phone to the moment they finished the job. The owner Matthew was on the job and took more steps cleaning than I've ever seen any company do. They were very detailed and when they finished I felt like I got way more than what I paid for. They were in full uniform and I would have no issues trusting them in my home. Even their trucks looked brand new!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from The Dirt Hunter Window Cleaning
Thank you (deleted member name). As a small business we know the best way to making people happy is by providing a quality service and great customer care. We appreciate you and your business. Thank you for leaving such a nice review for other people to see. Things like this really help new customers feel comfortable hiring us for their cleaning needs. We look forward to seeing you later this year!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Cleaning,
Gutter Cleaning,
Carpet Cleaning,
Pressure Washing,
Roof Cleaning
FAQ
The Dirt Hunter Window Cleaning is currently rated 2.9 overall out of 5.
Sunday: 9:00 AM - 5:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
The Dirt Hunter Window Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Dirt Hunter Window Cleaning offers free project estimates.
Yes, The Dirt Hunter Window Cleaning offers eco-friendly accreditations.
No, The Dirt Hunter Window Cleaning does not offer a senior discount.
Yes, The Dirt Hunter Window Cleaning offers emergency services.
No, The Dirt Hunter Window Cleaning does not offer warranties.
The Dirt Hunter Window Cleaning offers the following services: Window Cleaning, House Washing, Pressure Washing, Gutter Cleaning, Roof Cleaning