I wish I would have paid more attention to the other post. The final deck is much bigger than I wanted, but it looks nice. The repair to the retaining wall is non existent...they nailed 4x4 up against the wall, took the extra material with them after charging me more for it. I have called twice and as the other party said, refuses to call back. Would never recommend them. They left the old deck material, with nails and screws still in the wood in a pile on another deck. After giving me quote, they did not build new stairs and did not make an adjustment for them and charged me extra for the price of wood.
Description of Work: Repair retaining wall and redo deck
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$16,000
melissa S.
01/2019
1.0
contractors, drywall, handyman service, remodeling, replacement windows, home builders, home remodeling
+ 5 more
Provides poor quality work using low quality materials to increase their profit. Doesn't listen to customer concerns about things being done. Job will take longer than expected because they will never work a full day. They will park trucks that leak oil in your driveway and not clean up. As soon as they get their final payment you will never hear from them again no matter how many times you contact them. So many things wrong that they offered to stay and fix but after a month of having them in my house and seeing the poor quality work they do, I just wanted them out. Complaints have been filed with BBB as they way overcharged and did not refund money for the shot work that will have to be fixed down the road. Stay far away from these people I'm pretty sure they already have people after them for stuff because they don't even have a bank account. Very shady. Stay far far away from these people. I wish I did
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Service Categories
Kitchen and Bath Remodeling,
Homebuilders,
Garage and Shed Building,
Windows,
General Remodeling,
Handyman Services,
Drywall,
Decks and Porches,
Unfinished Carpentry,
Basement Remodeling,
Doors,
Cabinet Refacing and Refinishing
FAQ
McKelvey's Home Improvement's is currently rated 1 overall out of 5.
Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
McKelvey's Home Improvement's accepts the following forms of payment: Check
Yes, McKelvey's Home Improvement's offers free project estimates.
Yes, McKelvey's Home Improvement's offers eco-friendly accreditations.
No, McKelvey's Home Improvement's does not offer a senior discount.
No, McKelvey's Home Improvement's does not offer emergency services.
No, McKelvey's Home Improvement's does not offer warranties.
McKelvey's Home Improvement's offers the following services: All Interior and Exterior home Improvements.