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M&S wholesale

Water Heaters, Plumbing, Handyman Services,

About us

Water heater sales and installation since 2011. We offer quality service at an affordable price. Contact us today for a estimate.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Water heater installations.

Services we don't offer

Water heater repairs. Ask for details!

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes

Reviews

4.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
0%
3
5%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.0
value
4.2
professionalism
3.7
responsiveness
3.7
punctuality
3.8
Showing 1-20 of 20 reviews

Sam S.
10/2024
1.0
plumbing
  + -1 more
Zero professionalism. They rescheduled with us 6 times to come back and fix our pipes and we had to initiate communication for each time they rescheduled, they weren’t going to let us know. They then cut off communication and never showed up for the next job. We waisted an entire day waiting for them.
Description of Work: They finished installing our water softener and filtration system but never showed up to fix our pipes.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,018

Response from M&S wholesale
I do apologize for the inconvenience but we did your water softener and water filtration system perfectly. You were very frustrated on the phone when we had to reschedule you, which I completely understand and we do apologize but we were called out there for a water softener, which was installed and completed to your satisfaction the sewer pipes were something that wasn’t even what we were called out there for, and was additional work that you wanted done, and we told you we could potentially fix and we had to reschedule due to several emergencies at other customer homes. Again I do apologize for the inconvience but a 1 star review when both things that you called us out for were completed to your satisfaction really is not a fair review. But thank you and I hope you have a wonderful day.

Kevin H.
10/2024
5.0
plumbing
  + -1 more
Job done very well and In quick fashion. Very well priced as well.
Description of Work: Sump pump installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Paula B.
10/2024
5.0
plumbing
  + -1 more
He relied promptly. I decided to wait.
Description of Work: customer vanity installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Samuel G.
09/2024
1.0
plumbing, water heater repair
  + 0 more
The job did not go well. He said the work was done on the hot water tank. stated he would come out to finish the installation the kitchen faucet and clean the bathroom water lines to get the water to flow properly on Monday. When he said the water tank takes 1 hour to heat i waited 2 hours and checked the hot water does not work. I informed him and he said he would come back. So, I texted to see what time is he arriving to fix the non-working water tank he said after the job he is on. He was not giving me an accurate time to come back and then not responding at all. I had an important meeting and was getting frustrated. I have the thread of texts that state the job the cost and my frustration.
Description of Work: the work is incomplete

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,275

Peggy D.
08/2024
1.0
I posted on Angi.com and Sean from M&S Wholesale called me within minutes. He told me that he does this exact job 2-3 times a month. I hired him to start the next day. He came the next day with a woman helper to get started. He came a couple more times but hours after he said that he would be here. I have had to get others to come in to fix some of what he did. I still have to get someone to work on the water and gas lines. Here is what he did and what was not to code. Water lines - run between 2 pipes where it is against code to have anything between them. Gas line - run from furnace line using the same shut off. Code says that nothing can run from the furnace line. Electrical - he used no junction boxes. The wires in the basement were hanging with wires exposed and electrical tape that he wrapped them with had come off and was all over the floor. Where he put the outlets in they were just a tangle of wiring. Luckily the breaker kept tripping so my house didn’t catch on fire. The electrician who fixed it for me said that he had never seen such a mess. Vent line - he ran my vent with flexible venting that was swagged across the ceiling with big dips. I am not sure if there is an exact code for this but there is no way that it would have worked the way it was installed. I paid Sean in cash as he insisted. $300 at the end of the first day and then $1000 a couple days later. I know that I should have inspected his work but I don’t know all these codes to look for. On July 27th he was supposed to come to install a hot water heater and fix the electric problem. He never showed up. I sent him a text that I would get someone else to do it. It was after that that I learned about all the botched work that he did. People from Angi kept asking for a booking number but I never had that. Sean kept referring to his boss but my guess is that he’s actually working alone. The business reported themselves as bonded and insured. I checked the reviews and the only negatives were timeliness and that they wanted to be paid in cash. Maybe the other reviews were written by the business?
Description of Work: Installed hook ups to move my laundry into a closet on the main floor. 4 days

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,300

Barbara E.
08/2024
1.0
plumbing
  + -1 more
This company responded and agreed to do my project, set a date/time frame, and I never heard from them again. I reached out about an hour after the agreed to time, and did not get a response. I would not recommend this company.
Description of Work: My toilet tank was losing water and needed repair.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


James G.
07/2024
3.0
plumbing
  + -1 more
The job was done correctly, but he way under estimates the time it will take to complete a job. The first contact he told me he would come to my house between 2:30-4 he made no contact with me saying he would not be able to make it (it turned out the job he was doing that day took longer than expected and didn't get done until 9 p.m.) gave me a quote of $1200 and said he would be able to do the work on Friday at 11 a.m. well 11 came and went and told me he should be at my house around 1 p.m. contacted me at 5 and said they just got done and could be at my house at 830 the next day and will take about 3 hrs. He ended up showing up almost 9 and finished the job at almost 7 p.m. The positives about him is he stuck to his quote and was very polite.
Description of Work: Converted a regular water heater to a tankless water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$1,200

Scott A.
06/2024
5.0
plumbing
  + -1 more
Excellent. They were punctual, friendly and the quality of work is good. It was also refreshing that the price I was quoted was what I had to pay even though it wound up being a slightly more difficult project than expected.
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

Carolyn F.
05/2024
5.0
water heater repair
  + -1 more
Great and fair
Description of Work: water heater
Rating CategoryRating out of 5
Yes, I recommend this pro

Wietse S.
02/2024
1.0
water heater repair
  + -1 more
Sean the plumber responded quickly and quoted me the price of $525 to install the unit with me buying the materials. After completing the installation he wanted to be paid in cash so I went to an ATM to withdraw money and he followed me there. As I counted out the bills into his hand, I mistakenly counted out the entire amount I withdrew, including the $200 I withdrew for myself, so he received $725, $200 too much. He never said anything as I counted it all out. He left, and shortly afterwards I realized my stupid mistake and texted him right away. He acknowledged the mistake and said he would bring me the money. Several dates and times were agreed on for him to come to my house to return the money but he never showed. My calls to him went straight to voicemail and he never returned my messages, thus avoiding me. He still owes me the. $200.
Description of Work: Replace water heater

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$200

Philip W.
01/2024
5.0
water heater repair
  + -1 more
Great, we could not be happier
Description of Work: water heater installation
Rating CategoryRating out of 5
Yes, I recommend this pro

John H.
01/2024
5.0
water heater repair
  + -1 more
Prompt, respectful of property and a clean,quick install!
Description of Work: water heater installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Whitney S.
09/2023
5.0
handyman service
  + -1 more
They did a phenomenal job communicating with us throughout the entire process. We had them install a dishwasher, a microwave, and they hooked up the waterline to our fridge. They were efficient and everything works Great! We will definitely reach out to them in the future! - Cedar Springs
Description of Work: Installed dishwasher, microwave, and water line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim N.
07/2023
5.0
water heater repair
  + -1 more
They communicated well with us through the process. They arrived on schedule and completed the work quickly and efficiently.
Description of Work: Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Nancy P.
06/2023
5.0
water heater repair
  + -1 more
The team did a great/wonderful job installing my new water heater!
Description of Work: water heater sale and installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Renee C.
05/2023
5.0
water heater repair
  + -1 more
Very impressed with M&S! They reached out immediately upon receiving the request for estimate and came the next day as promised. Very reasonable, knowledgeable, and friendly. I will hire them again!
Description of Work: Water heater replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Response from M&S wholesale
We appreciate this so much! This is so beneficial to our business to have these great reviews, and we appreciate customers like you. You let us get our job done, even if it was 10pm at night! And we got you taken care of, and we are so very thankful for that! We hope you have a wonderful weekend, and we will be looking forward to working with you again. Thank you!

Terica B.
04/2023
5.0
water heater repair
  + -1 more
Excellent. Timely, professional, pleasant and it was clear thar they knew what they were doing. Trustworthy and efficient.
Description of Work: water heater installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chad S.
04/2023
5.0
water heater repair
  + -1 more
Quick and professional removal and installation! Also replaced cold water galvanized pipe running from main to water heater with pex. Will consider using M&S in the future to replace remaining galvanized pipes in the future.
Description of Work: water heater Installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from M&S wholesale
Wow [Member Name Removed] we really appreciate this review. This is very beneficial to our business, so for that next service we will give you a discount! You were a wonderful customer, and we enjoyed working with you, and we look forward to working with you again in the future! We will be ready to change those galvanized pipes for you when your ready, thank you so much, and we hope to hear from you soon, have a wonderful day.

Gene H.
01/2023
5.0
plumbing
  + -1 more
From 1-5, 5 being the highest they got 10. They stayed on the job until it was fixed and they fix every problem. I'm thankful that you refer them.
Description of Work: They did plumbing.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,350

nichole L.
12/2022
5.0
handyman service
  + -1 more
Excellent ! Highly recommend easy to talk to and knowledgeable on many different jobs.
Description of Work: Handymen
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    Michigan and Indiana, LAWRENCE, MI 49064


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Heaters,
    Plumbing,
    Handyman Services,
    Drain Cleaning,
    Sewer Cleaning,
    Natural Gas Lines,
    Drain Pipe Installation,
    Wells and Pumps,
    Water Coolers,
    Water Filtration and Softening,
    Septic Systems,
    Electrical

    FAQ

    M&S wholesale is currently rated 4 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Yes, M&S wholesale offers free project estimates.
    Yes, M&S wholesale offers eco-friendly accreditations.
    No, M&S wholesale does not offer a senior discount.
    Yes, M&S wholesale offers emergency services.
    Yes, M&S wholesale offers warranties.
    M&S wholesale offers the following services: Water heater installations.
    Water heater repairs. Ask for details!

    Contact information

    Michigan and Indiana, LAWRENCE, MI 49064


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day