Jack's Heating & Cooling

Heating and Air Conditioning, Generator, Water Heaters

About us

For over 75 years Jack's Heating & Cooling has been family owned and operated servicing the thumb area. It has and will continue to be our mission to provide you with the highest quality of service. From service to installation we are here to help along the way now and in the future.

Business highlights

78 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Here at Jack's we provide sales, service an installation of HVAC equipment and whole home stand by generators. We service gas and oil furnaces, gas and oil boilers, generators, heat pumps, geothermal, water heaters and air conditioners. We also service and install Kohler, Generac and Honeywell whole home standby generators.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
0%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.4
responsiveness
4.4
punctuality
4.4

Filter reviews by category

Showing 1-10 of 10 reviews

Mike F.
02/2024
5.0
heating & air conditioning/hvac
  + -1 more
Great job with a good price would definitely used again.
Description of Work: Furnace boiler cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Jack's Heating & Cooling
Thanks [Member Name Removed] for the 5 star review! It was our pleasure to serve you and your boiler.

Sheila M.
07/2023
5.0
heating & air conditioning/hvac
  + -1 more
The technician I had today, Jacob, was efficient, knowledgeable, and personable. He had to clean out my air conditioning unit because it was a hot mess and was hardly keeping up with this heat. It is running great now, and I truly appreciate Jacob!
Description of Work: My technician, Jacob, was extremely efficient and knowledgeable and personable. He had to clean out my air conditioning unit because it was a mess and was having a hard time keeping up with this heat. He did a great job and he is a great employee.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Rudolph K.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Tim and his helpers out of the Caro office were professional, honest, and courteous. They did the work in one day. Even had to shovel snow to get to the site without complaint. Answered all questions and showed us how the generator runs. They gave us the best price for a Kohler generator when compared to 3 other bids. We would highly recommend.
Description of Work: Installed whole house generator, new electrical panel, and new plug for my motor home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Peggy C.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
I have used them a couple times and they have always done a fantastic job. There is a law in the works in the state of Michigan to make efficient furnaces mandatory, so I opted for that model. I would use them again if I needed to.
Description of Work: They installed a new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peggy C.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
They did a fantastic job with my hot water heater. They gave me a great price and I have been satisfied with all of their work. They are very professional and seem to have a lot of integrity.
Description of Work: Installed hot water heater and switched it from propane to electric.
Rating CategoryRating out of 5
Yes, I recommend this pro

Eileen U.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Awoke to no heat (it was snowing!). Service man was here within 45 minutes of my contact. Told me what the problem was, repaired it, and was on his way within 45 minutes of arriving.
Description of Work: Furnace wasn't working. Arrived promptly, diagnosed problem, repaired it quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Mitchell F.
08/2012
4.0
heating & air conditioning/hvac
  + -1 more
Recommended central air conditioner unit too small for my house size and cathedral ceiling configuration and, therefore, decided to go with another company.
Description of Work: Only received estimate for central air conditioning. Vendor recommended a unit too small for my home and that is only reason I did not hire this company. Otherwise, very professional although 30 minutes late for appointment.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

JOY W.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
I would give them an A.
Description of Work: I use them for heating and cooling. We worked on our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Robert R.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
Jack's has been maintaining my heating and cooling systems for the twenty years I have lived here. It has included replacing a furnace and a hot water heater as well as servicing the furnace. All in all I am quite happy with them.
Description of Work: They provided maintenance services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert G.
11/2011
1.0
heating & air conditioning/hvac
  + -1 more
I would never use this company again. I have used them several times in the past and spent thousands of dollars with them (installed a central A/C system, brought heat and A/C to a part of the house that never had it before, general service and repair), but I will never spend a dollar more with them. I believe they may have intentionally misled me regarding my furnace system. They came to my home to do a pre-winter check up and service. They told me a key part of the furnace, the heat exchanger, essentially the part that burns the gas, "was cracked on top - it will still work for awhile, but it will stop sometime. I will see if I can replace just the top part to save you money, or if we have to replace the entire heat exchanger, and will call you back." Sounds reasonable. They called back a couple of hours later to say "we cant just replace the cracked top, in fact, we cant even replace the entire heat exchanger - your furnace is old and they dont make that part anymore. If your furnace stops working, you will have to replace the entire furnace." That did not make sense to me. I checked with another furnace technician, found out the part is commonly available, got the part in 2 days and had it installed in the furnace. I was clearly given grossly inaccurate information - "...they dont make that part anymore....", but, in fact, they did make that part and it was easy to get. So, did the tech who I spoke to from Jack's Heating and Cooling make an unintentional error, or, did they hope to set me up to replace my entire furnace, needlessly? I dont know. I only know, in my opinion, I cannot trust them now and wont use them again!
Description of Work: They came to my home to do a pre-winter furnace inspection, check up and service. In the past, they have done other work at my home - other pre-winter inspections, installed central A/C, brought heat and A/C to a part of the house that did not have heat or A/C before, etc.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

    Contact information

    Located In, Lapeer, MI 48446

    http://www.888797jack.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Licensed*

    Trade License Number
    7109430
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Generator,
    Water Heaters

    FAQ

    Jack's Heating & Cooling is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Jack's Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Jack's Heating & Cooling offers free project estimates.
    No, Jack's Heating & Cooling does not offer eco-friendly accreditations.
    No, Jack's Heating & Cooling does not offer a senior discount.
    Yes, Jack's Heating & Cooling offers emergency services.
    Yes, Jack's Heating & Cooling offers warranties.
    Jack's Heating & Cooling offers the following services: Here at Jack's we provide sales, service an installation of HVAC equipment and whole home stand by generators. We service gas and oil furnaces, gas and oil boilers, generators, heat pumps, geothermal, water heaters and air conditioners. We also service and install Kohler, Generac and Honeywell whole home standby generators.

    Contact information

    Located In, Lapeer, MI 48446

    http://www.888797jack.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed