I wish we could give Jon and Rock Custom Decks an A+++ After that meeting, there were several back and forth calls to work out details (colors, railing, steps, lighting, etc). Jon, who I believe is now taking over the business, invited us to their office to view the different decking options. I was a little leary of the Evolve decking material, but I liked the colors offered. A friend of mine had a deck built by Rock in 2005. Their deck looks great! She said she never has to do anything to it. That convinced me to try them. At the display, John showed us the difference between the wood, composite and the Evolve Plastic. We were convinced we wanted to go with the Evolve. It has a nice grain texture designed into it, I liked the color options and it is guaranteed not to warp or fade. And I'm all for recycled products! I wish we could give Jon and this company an A== We chose our color, set up a start date and gave Jon a downpayment. He had the products delivered before the job start. On the start date, they were here bright and early. (two of them) They got to work right away and they wroked all day until the sunset!!! This continued for the next two days. They completed the deck, railing, lighting and Gazebo in 3 days!! The lighting was a little bit of a challenge for Jon, because the post caps I found elsewhere were stained glass with copper art on top to match the wrought iron railing I bought with moose, deer and ducks. the post caps were not intended for lighting, but Jon figured out a way to install the caps with lowvoltage lighting and get them installed without a wire in sight!! He did the same with the heavy iron railing. we worked out a way to install them and all is good and they look beautiful!! They also put together a gazebo I bought that took one of them most of the day, but the end result was a beautiful gazebo which they put on the deck. They did a great job on it. We hired an electrician to come and install an additional switch on the inside wall to turn the deck lighting on and off. Jon and his helper ( I wish I could remember his name - I think it was Dominique??) did and amazing job! They showed up, worked hard, were incredibly professional and built a great deck. We are planning on another deck this fall and they are the only ones we are considering to do it. I highly recommend this company. Especially if you value good, honest, hardworking professionals, which are hard to find nowadays. I really wouldn't use anyone else! Jon was easy to work with and determined to figure out a way to get things done for us. BRAVO to this young man and a great company he is building I wish I could have downloaded a picture or two, because the deck really is beautiful and well built.
Description of Work: Jon came to our home, reviewed the area we wanted a deck put in, sat with us and went over options, materials, etc. They built a deck, installed railing, some of which we purchased elsewhere, and installed step lighting and post cap lighting (we purchased elsewhere). They also put together and installed a Hard top Gazebo we purchased elswhere and put it on the deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,450
Matthew N.
03/2013
5.0
decks
+ -1 more
The entire experience was first class. Aaron came to my house to provide an estimate. He was professional and I immediately felt comfortable. I originally wanted to install Trex brand decking. He quoted the job using Trex and also quoted with Evolve brand decking which was not a composite material but 100% recycled plastic. He showed me the samples and explained the differences in durability. He suggested that I come to his office to look at the material that has been outside in the elements for a number of years. The difference was dramatic. The Evolve decking looked like-new while the Trex decking looked faded and aged. I took several months to make a decision. I had 1 other company quote the job after I received Aaron's quote and their quote was more than $2000 higher. When I called Aaron back several months later he requoted the job and it was slightly higher. I told him what the original quote was and he immediately agreed to honor it even though the material cost had increased since the first time he quoted the job. I also through in a wrinkle and asked Aaron to install the decking at a 45 deg angle which would require additional work due to the spacing of the joists. Without hesitation, Aaron agreed to this change without additional cost. I think he simply said, "No problem". Aaron committed that his company finishes every job before they start another one. This was apparant when his crew came out to my house. The finished the job ahead of schedule and did an incredible job. Every screw was maticulously placed and lines up perfectly. It looks perfect. Aaron at Rock Custom Decks is an honest guy and his team does great work. I highly recommend this company and also highly recommend the Evolve Decking material.
Description of Work: I had old wood decking removed from my 10 x 22 second level deck. I also had them remove and rebuild the staircase which they confirmed was not originally built to code. I knew the stairs had to be fixed but didn't realize the code violation. The stairs were a big part of the job and cost. They replaced all decking and covered the entire deck (including wrapping the posts) with 100% plastic decking (Evolve brand). This material is expensive, however it is very durable and high quality. My deck looks as new today as it did when it was installed. They also installed aluminum spindles.
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Service Categories
Decks and Porches,
Lighting,
Fencing
FAQ
Rock Custom Decks is currently rated 5 overall out of 5.
No, Rock Custom Decks does not offer free project estimates.
No, Rock Custom Decks does not offer eco-friendly accreditations.
No, Rock Custom Decks does not offer a senior discount.
No, Rock Custom Decks does not offer emergency services.