Palmer Construction

With recommendations from friends and reports from Angies List we interviewed several roofers for an inspection; we were very impressed with Palmer's. Andy climbed through every nook and cranny of our attics and took many pictures to show us the damage and an assessment of the life of the roof. A report followed with recommendations and we determined that a repair, for now, was appropriate. We are following up with action against the manufacturer. On the day the work was scheduled, Dan and Justin showed up on time and ready to go; I happened to be out that morning, but when I came home they were busy! I parked in our driveway and Dan came to meet me and introduce himself; he wanted to move the truck so that I could get into my garage. I was carrying some groceries, so he offered to take them and put them in the garage! (we have a 300 foot driveway & live in the country). Justin took a few minutes to explain what they had accomplished, what he was working on and to show me where they had put samples (for the warranty claim). They worked all day, only stopping to give us updates. When they were done, Dan got back on the roof, took pictures of everything for us. Everything was cleaned up, I mean, it was spotless! Friendly, reliable, great workers, courteous, fair price, great job...and when we replace the roof in 2-3 years, Palmer is who we're hiring!

Was very happy with his professionalism and the final product

Dan has been the project manager working with Dustin. The two of them are pros but the most amazing part of their efforts was putting up with our 14 y.o. very ill german shephard. He was deaf and becoming quite senile. He would just stand in their way and to watch two very busy workers paint around the dog, not ever both him and take a moment every time they passed him to say a kind word, take him to his yard, give him treats,etc. When our Mikey passed they seemed as sad as we were. They are more a part of the family now instead of contractors. There is no other contractor we would ever use.

After a rather lengthy process of gathering bids and talking to a variety of local contractors about this job, we chose Palmer for the following reasons: Professionalism and honesty during the bidding process, excellent prior recommendations on Angie's list, quality of materials and workmanship, history of work within our community, ability to get the work done on my schedule, best apparent value overall for the total job. From our very first meeting with company owner Andy Palmer it was evident that he truly valued our business and wished to assure our satisfaction with every aspect of the project. Andy worked closely with us to both determine our needs and educate us about his company's products and processes. I can say unequivocally that his assurances were carried through to the fullest extent. His supervisors and crews behaved in a friendly but efficient and professional manner and took great care to make certain the jobs were done correctly. The jobs were begun and completed on schedule and with no unanticipated added cost. Communication with Andy and his foremen throughout the process was excellent. Clean up was immediate and Andy made certain to follow-up after the work was completed to see that we were completely satisfied. The house looks great and there is no doubt that this work will contribute long term to the value of this and surrounding properties. We plan to call upon Palmer Construction again soon for additional work both at the above rental property and our primary residence. We would recommend this company without reservation to anyone needing exterior remodeling.

Wonderful. The Palmer group was extremely reliable and professional throughout the project. They were great at keeping us informed and the work was outstanding. I continue to have people exclaim over the finished product.

They responded immediately to my phone call and came out and gave me an estimate. It was for about $2000. They were very thorough, but I decided not to go with them. I have nothing really bad to say about them, but it's just that I got another estimate that I thought was a bit better. I chose the other company because of that.

Went well and stayed within budget and timeline.

It all went very smoothly. I was consulted about any thing unusual.

Overall, good job. I had found him on Angie's list. He called back soon and came out within a few days. He gave a list of potential reasons for the leak and solutions, in order of escalated cost. This was very helpful. We started with the least costly solution and also the one that most likely would solve the problem. He emailed a detailed quote. It worked out. It was helpful to know that it might not work though and that we may have to have much more work done if the leak had burrowed through the roof and was not from the obvious source. His guy came out a few weeks later and finished the whole job in a day and we have not noticed any leaking anymore. However, we were gone on the day that they came out and so I did not get a chance to observe the actual work. So far, no more leaks though!

In a word--these people are awesome. The price was far lower than a competing bid. They were punctual to the minute and everyone was polite. They covered the windows and doors to protect them during tear off and when they left I never found one rail or scrap. They were great!

He hasn?t yet finished the work. My overall experience with him so far has been very good. He seems to be a trustworthy and knowledgeable person. He seemed more legitimate and so I didn?t get any other quotes. He also did a promotion which was kind of unique. He was able to give me a high end product for the same price as the typical product that he uses. That made me to go ahead and do it. I talked to my neighbors and they had paid a lot more than what I am paying. I thought that it was a pretty good price. I have been happy with the quality. I went up the roof myself and looked around. He doesn?t use subcontractors and all his people are company employees. He comes from a family of builders and it is his business. They are not just roofers, but do a lot of other things. I have already had compliments from my neighbors for the roof.

It went quite well. The quote was well in line with others, and included a superior shingle, A complete tear down was performed on all shingled surfaces, renailing and replacing as needed. Replaced old can vents with a new baffled ridge vent at the peak, and at the midway break between the gambrels upper and lower surfaces, ice and water shield completely covering front and back shallow roofed one story sections. Great care was taken by the crew to protect our landscaping, etc. The site was meticulous with a thorough clean up and inspection every day. We had an unusual situation in that we wished to apply the shingle not only to the roof but to the vertical walls on either end, giving us a continuous look around the entire second story. A rather complicated and detailed wood trim that we had wrapped was done so with the maximum preservation possible of the detail. I had no idea it was even possible to do such a fine job, but the fellow running the brake was truly a master. My previous experience with Palmer was a very minor roofing patch job to get us through until we could free up our schedules to let the workmen come. (I record in a home studio and had to go several months ahead to clear my schedule) That minor job was addressed with the same attentiveness. A truly formidable and demanding job done with superior workmanship by a polite and considerate crew. I can't speak highly enough about Andy, who bid the job and wrote it up exactly as we wanted, and his obvious honesty and pride in his work, or Dan, the foreman on our job. Terrific experience. Over the course of many years, we've never dealt with a better contractor.

The crew was extremely professional and accomodating. Blocked soffit vents were encountered (they pulled up some of the plywood to check, as per the contract, because I had suspected there would be a problem) and charged a very reasonable amount to pull up the remaining plywood around the perimeter of the roof and install over 60 baffles. The cleaned up thoroughly after completion. We couldn't be more satisfied with the work and would recommend them without reservation.

The job was completed by the third day. The crew was friendly, responsive and especially thorough when cleaning up and completing the project. Price got a fair rating; it was a premium price for a premium job. I could have gotten a better price for less of a job.

Great communication, responsive to all calls, Andy was on time as promised. The crew was very professional and pleasant to deal with. On time, on quote, professional. Highly recommend.

They are an absolutely fantastic company. They were great overall with follow up feedback. I didn't end up choosing them for the job, but it was really close. I don't see any reason why anyone wouldn't want an estimate from them. They were very competitive and gave me the best estimate. The head of the company is Andy Palmer and he's a really nice guy. It was absolutely outstanding. The only reason I went with a different company is because it was a friend of the family so I had a personal referral.

I am thrilled with my new porch! The project progressed swiftly and smoothly and not only meets but goes beyond my hopes for a new summer room. This company is first-rate.

Excellent, company-employed workers, fast & efficient.

It went very well. I highly recommend Palmer Construction. Andy was helpful in determining the best approach to the problems and explained what would be done clearly. In numerous exchanges via phone Andy was very responsive, only one call took more than an hour to be returned. His people were polite, professional and worked efficiently and hard. They did excellent prep and cleanup work. From the time we decided to have Palmer Construction do the work it was scheduled and completed in a timely fashion. We also received a quote on re-roofing that was very competitive. If we proceed with that project in the future we will use Palmer Construction.

We got quotes from two companies, both top-rated on Angie's List. We selected Palmer because their roofing quote was much more competitive and included the decking repair work that we knew was needed. We also opted to have additional insulation added to our attic space. Palmer gave us a thorough quote with three options (roof over existing shingles, tear off with 30-year shingles, tear off with 50-year shingles). We opted for the most expensive roof because we hope to be in this house forever and it was a good investment. Palmer Construction was prompt, professional and very good at communicating. They worked around rain delays and left our property cleaner than it was when they started. When Dan came back to do the final review with us, he found that the crew had forgotten to cover the existing gable vents in our garage when they added the new roof vent. Although we didn't think it was an urgent problem, Dan insisted on making a special trip to get the materials to fix it immediately, commenting that we'd paid for a premium roof and he wanted to make sure that we got what we ordered! We are very pleased with our overall experience and feel confident that Palmer Construction will promptly respond to any future concerns. In this case, the company definitely lived up to it's great Angie's List reputation!

We received three estimates and they were the lowest. We scheduled the work which was completed in a very timely manner. Would use again and I recommed to any one who is looking for a roofing company.

They were very professional and did a great job of cleaning up after themselves. They were very courteous, kind and professional. I would highly recommend them.

Planned 3-4 day job, interrupted by rain, but the team worked hard and long to get the job done. Every day the yard was cleaned up and tidied, and carefully inspected, nails were picked up with a magnet, all of which we really appreciated given that we have young children. We had some minor interior ceiling damage from a leak, which the guys repaired. The team of workers were all to a man polite, considerate, and friendly. Andy was clear and exact about his estimate, and in advising us on what needed to be done (for instance, he even recommended against various 'up-sells' that others had urged on us).

Because we had such a good experience with Andy in 2008 with our new roof we had him give us an estimate for repairing some Ice Damage both inside and out side. Andy's estimate happened to be the most fair and we had him do the work. Once again his crew was efficient and professional and the job was done perfectly.

We did our homework before we had our roof replaced. We decided to go with Andy because he came highly recommended. We were not disappointed. Andy gave a fair price and he and his crew did a great job. After the job was done they did a good job of cleaning up and even followed up in 30 days to make sure everything was ok. I absolutely recommend Palmer Construction