JOHN'S SHOE REPAIR

Shoe Repair, Luggage Repair, Leather & Vinyl Repair,

About us

All Repairs performed in house by our 6 employees. We offer shipping across the continental US.

Business highlights

46 years of trusted experience

Services we offer

SHOE AND BOOT REPAIR, ZIPPER REPAIR, ICE SKATE REPAIR, HOCKEY GLOVE AND PAD REPAIR, LUGGAGE REPAIR, GOLF BAG REPAIR, TACK AND SADDLE REPAIR, BIRKENSTOCK REPAIRS. PRODUCTS: WATER REPELLENT PRODUCTS, POLISHES, DYE PRODUCTS.


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.715 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.9
Showing 1-15 of 15 reviews

Brendan M.
08/2018
5.0
shoe repair, leather & vinyl repair
  + 0 more
Very satisfied!
Description of Work: My dog chewed the heels on a favorite pair of shoes, and I thought they were trashed. Before replacing them, I took them to John’s. The work seemed just a bit pricey, but the quality is excellent, and my shoes have new life.

Rating CategoryRating out of 5
quality
5.0
value
4.0

Yes, I recommend this pro
$45

Sandra B.
06/2018
5.0
shoe repair
  + -1 more
The handles came off a cross body wallet that I use all the time. They did a solid repair on it.
Description of Work: A purse repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Brian S.
12/2016
1.0
shoe repair, luggage repair, alterations, leather & vinyl repair
  + 2 more
They did an excellent job @ sewing the new straps - however they did not secure them TO the PURSE. I stated that the new straps were sewn well, but would very soon be falling off from the purse. The woman said I was right - the straps would very soon be falling off from the purse. She told me the request was only for putting on new straps and that is what was done. I wasn't aware it was my responsibility to make any additional requests in order for the straps to be secured and allow me to use the purse. VERY DECEIVING. She was very short, curt and unprofessional.
Description of Work: had new straps attached to my purse

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$20

David G.
10/2016
5.0
luggage repair
  + -1 more
Work was great -- looks good; works well; done ahead of promised time and I was notified when ready; price was very reasonable
Description of Work: A somewhat tricky luggage repair, to add reinforcing trim to corners of a duffel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mike B.
12/2015
5.0
shoe repair, luggage repair
  + 0 more
unknown
Description of Work: Luggage repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Tom S.
12/2015
5.0
shoe repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Lanny & Gaynelle D.
11/2015
5.0
shoe repair
  + -1 more
unknown
Description of Work: Date of service- November 13th, 2015
Rating CategoryRating out of 5
Yes, I recommend this pro

Wendy W.
06/2013
5.0
shoe repair
  + -1 more
I had a beautiful belt that I used for dressy occasions. While visiting my daughter in Germany it broke and the repair place there couldn't fix it. When I returned to the states I tried John's Shoe Repair. Not only did they fix it they completely remade the belt better than new. The staff put their heads together with me to brainstorm a way to fix it and it turned out great! I will definitely be bringing any future repairs to them.
Description of Work: Remade a belt using the original buckles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Dan L.
05/2013
5.0
shoe repair, luggage repair
  + 0 more
They did a great job on all!
Description of Work: They repaired some luggage zippers, a belt and a pair of slippers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Lanny & Gaynelle D.
05/2013
5.0
shoe repair
  + -1 more
Tell them exactly what you want done, and ask how much it will cost.
Description of Work: Needed a seam sewn. Well done..doesn't show.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5

Leonard B.
05/2013
5.0
luggage repair
  + -1 more
Two pieces of Samsonite luggage had a zipper which had been damaged by flight handliers. John's Repair in Lansing did an exellent job in repairing both pieces. One of the pieces required the repair of a 3 inch fabric tear. The tear was neatly repaired. The cost was reasonable, the luggage was ready on the promised date and the staff was consistently friendly and helpful. Overall, I was very pleased with the service. Even though I live 45 minutes away from John's Shoe Repair, I will not hesitate to use there service should I ever need luggage repair in the future.
Description of Work: I had two pieces of Samsonite luggage that had zipper damage. John's Shoe Repair did a great job for a reasonable price and in a timely manner. I would use them again even though they are an hours drive away from me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from JOHN'S SHOE REPAIR
Thank you for your kind assessment. Luggage is often a challenge to repair well, and it is good to hear that it worked out satisfactorily.

Vicki M.
03/2013
4.0
shoe repair
  + -1 more
I dropped my 2 items off and they were ready when I went back. Was delayed a few days so not sure if they were and quot;doneand quot; when they said they would but were ready when I went back (about 10 days later). I was very happy with their service-it is an old fashion shoe, leather repair place and nice not to have to throw out shoes due to worn soles. Its just their hours are too short on Sat as that is the day I do such errands (they close at 1 on Sat) and in the week open till 6 I think.
Description of Work: They repaired a leather bag I had, the strap had come unattached and did a great job and even cleaned up the bag to look great, without being asked or without a charge. I also had a pair of shoes resoled and they look brand new and it was only $18, not bad for a "new" pair of boots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$34

Rocio Q.
11/2012
5.0
shoe repair, luggage repair, alterations, leather & vinyl repair
  + 2 more
Highly efficient: fast service, prompt outcome, quality repair and very friendly all around. Extremely punctual. I have left several shoes to repair here for the last 4 years and they have always been helpful, fast, and friendly while very professional. I will use their services every time I must repair any shoe, handbag or luggage.
Description of Work: Shoe repair (heels)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

amy B.
11/2010
5.0
shoe repair, leather & vinyl repair
  + 0 more
My shoes look beautiful. I dropped them off on Thursday and they were ready on Saturday! Fast, convenient, friendly and affordable. From now on I will bring all of my shoes there when I buy them to get them waterproofed and resoled if necessary!!
Description of Work: 1. New tips on one pair of heels. 2. Re-soled a pair of 4" heels with a bottom that had some grip (real rubber) and redid the tips. I did a number on the suede heels (the actual heel part) and they cleaned them up and dyed over where the suede was ruined. Also cleaned and waterproofed the rest of the shoe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$62

Response from JOHN'S SHOE REPAIR
Thank you for your positive comments. It is encouraging to hear that our attempts to achieve excellence in the work we do are appreciated.

Marilyn S.
09/2008
5.0
shoe repair
  + -1 more
I go to John's whenever my shoes need any kind of cleaning or repair, or if I need any leather or canvas item repaired. His prices are always reasonably cheap and his work is reliably good. When I drop the items off, I am told right then when I may pick them up, and they are always ready on time. John's is also open Saturday mornings.
Description of Work: Once again, John cleaned up/polished the clunky old shoes I wear to work every day in all kinds of weather, and made them look (almost) new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8

    Contact information

    415 N CLIPPERT ST, Lansing, MI 48912

    www.johnsshoerepair.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    8:00 AM - 1:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Shoe Repair,
    Luggage Repair,
    Leather & Vinyl Repair,
    Alterations/Sewing/Decorating

    FAQ

    JOHN'S SHOE REPAIR is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    Saturday: 8:00 AM - 1:00 PM

    JOHN'S SHOE REPAIR accepts the following forms of payment: Check,MasterCard,Visa
    No, JOHN'S SHOE REPAIR does not offer free project estimates.
    No, JOHN'S SHOE REPAIR does not offer eco-friendly accreditations.
    No, JOHN'S SHOE REPAIR does not offer a senior discount.
    No, JOHN'S SHOE REPAIR does not offer emergency services.
    No, JOHN'S SHOE REPAIR does not offer warranties.
    JOHN'S SHOE REPAIR offers the following services: SHOE AND BOOT REPAIR, ZIPPER REPAIR, ICE SKATE REPAIR, HOCKEY GLOVE AND PAD REPAIR, LUGGAGE REPAIR, GOLF BAG REPAIR, TACK AND SADDLE REPAIR, BIRKENSTOCK REPAIRS. PRODUCTS: WATER REPELLENT PRODUCTS, POLISHES, DYE PRODUCTS.

    Contact information

    415 N CLIPPERT ST, Lansing, MI 48912

    www.johnsshoerepair.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    8:00 AM - 1:00 PM