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Hotwater Works, Inc.

Pool and Spa Service

About us

3 EMPLOYEES. USES SUBS FOR ELECTRICAL WORK & DECKING. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES MAY APPLY. SERVICE FEE OF $95.00 MINIMUM APPLIES AS OF 8/6/08. MAY CONTACT THROUGH E-MAIL, info@hotwaterworks.com

Business highlights

46 years of trusted experience

Services we offer

HOT TUB, SAUNA & SPA SALES, INSTALLATION, PARTS, SUPPLIES & SERVICE. CHEMICALS, DECK INSTALLATION.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
33%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
4.7
professionalism
4.3
responsiveness
4.7
punctuality
4.7
Showing 1-3 of 3 reviews

Suzanne H.
06/2016
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim S.
12/2014
5.0
pool cleaners
  + -1 more
He was very friendly and very nice. He was very proficient and quick. He came in at the quoted price and I have not had any problems since.
Description of Work: Hot tub repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

STEVE P.
07/2008
4.0
pool cleaners
  + -1 more
They have a lot of turnover in their service department. Their service person really tried, but he really wasn't familiar with a lot of the features on the spa because he wasn't factory trained. I had to threaten a lawsuit before the manufacturer stepped in and made sure I got service from another place. I had a warranty on it and needed a feature to work. When the manufacturer arranged service with another company, they came out and fixed it better than what it was. I would not use Hot Water Works again.
Description of Work: I contacted them regarding purchasing a spa. I ended up purchasing a Dimension-1 spa, which they are known for. I did this about a year.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$11,000

    Contact information

    2116 E. Michigan Ave, Lansing, MI 48912

    www.hotwaterworks.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Hotwater Works, Inc. is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 5:00 PM

    Hotwater Works, Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Hotwater Works, Inc. does not offer free project estimates.
    No, Hotwater Works, Inc. does not offer eco-friendly accreditations.
    No, Hotwater Works, Inc. does not offer a senior discount.
    No, Hotwater Works, Inc. does not offer emergency services.
    Yes, Hotwater Works, Inc. offers warranties.
    Hotwater Works, Inc. offers the following services: HOT TUB, SAUNA & SPA SALES, INSTALLATION, PARTS, SUPPLIES & SERVICE. CHEMICALS, DECK INSTALLATION.

    Contact information

    2116 E. Michigan Ave, Lansing, MI 48912

    www.hotwaterworks.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM