Hager Fox Heating & Air Conditioning Co

The technician explained what he was doing and answered all my questions. I feel much more confident that my home will be warm all winter!

The technician said the heat exchanger was bad and someone would contact me to discuss options. A week later no contact, no estimate for repairs. The initial appointment took a month to set up, very little cleaning was done and no follow-up. I have reached out to a different company to access furnace.

They've been A all the way through. They're the best in this city for what they do.

I would use them again in the future.

They are extremely professional and readily available. I got fantastic service and they were easy to work with. I have them out each year to service the unit for general maintenance. They went out of their way to make sure the unit would be as efficient as it should be. My monthly energy payments have dropped because of the efficiency of the new unit.

Excellent services from sales to final inspection. My only regret: they couldn’t install one cold air return that was promised at the signing of this contract.

We were pleased with their service.

The air conditioner is running a little smoother and quieter now so I'd have to say it went pretty good overall, that's exactly what I was looking for. I also qualified for the LBWL utility rebate for doing an A/C Tune-up. Very pleased with the service

Everything went well. Joe was very easy to work with on the estimate and determining size and placement. Installation also went very well, and we are very pleased with the service. A couple of other providers were much less responsive just for quotes.

The price was fine. They were here on time.

Nick, the repair tech was here on time, checked everything out and got my air conditioner fixed in no time at all. He was friendly, efficient and knowledgeable. I was very happy with the service.

The service man showed up in the morning on time. Completed job in a timely fashion. Very satisfied. The office had forgotten to discount my service from the previous call and mailed me a check. Awesome.

Installer was on time. Positioned outside pad and unit very well. Covered steps for protection. Had a problem with present thermostat and wiring to it.

The installers were on time, they were very professional and friendly. They had both installed within 8 hours.

Sales rep and installer both very punctual, professional and knowledgeable. Answered all my questions. Installer encouraged my observation of installation and was prompt in cleaning up boxes and other equipment.

Installer was on time, had to do extra in order to get unit attached to furnace, cleaned-up will, wore booties, nice person-he also had replaced our furnace awhile back.

Joe, the estimator, took time to tell us about what insulation upgrades to make next, which was very useful. I was so comfortable with the company, I left them my house key to lockup when they were done.

They were early for appt and although not the least expensive vendor, I chose them because of previous experience with company (furnace). Pleasant installers and efficient.

Angelo Menichelli arrived on time was very friendly and professional. took about 7 hours to install furnace. Cleaned up after himself. Asked if I had any question and left. Job well done.

Installation of furnace AC unit & water heater. Removed of existing equipment. The 3 technicians ever. Andgle it and arrived priority were friendly & esurient. cleared up well.

HE CALLED AHEAD AND WAS THERE SHORTLY AFTER. I HAD AND IDEA WHAT MIGHT BE WRONG BUT NEEDED A SECOND OPINION AND THEY CONFIRMED WHAT I WAS AFRAID OF. THEY ARE COMING OUT TO GIVE US AND ESTIMATE ON A NEW UNIT.

Hager Fox came out & tried to get old furnace working and confirmed a needed to be replaced. They left us with a space heater and had the work completed within 2 days. They were very professional. They also helped us by checking our gas fireplace.

A sufficient number of crew members arrived on time, removed the old equipment without damaging anything in the house, worked diligently for about 10 hours when we were up and running. Everyone was courteous and responsive to our questions.

Wonderful ! during our annual checkup. Bob, noticed rust inside our furnace and said we needed a new furnace. This was on a Monday by Thursday afternoon it was fully installed.

When we have work to be done, they're the only ones I would call. They've always treated us fairly. They're probably not the cheapest in town.