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Hager Fox Heating & Air Conditioning Co

Heating and Air Conditioning, Water Heaters, Electrical,

About us

Hager Fox Heating & Air Conditioning, A Randazzo Heating and Cooling company, is proud to be your complete source for all your heating and air conditioning needs. With over 75 years of servicing the Greater Lansing Area, we have built a reputation for solid, dependable service. Whether you are looking for the most efficient gas furnace or air conditioners, or indoor air quality improvements or water heaters! The team at Hager Fox can help you select and install with unrivaled attention to detail.

Business highlights

83 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial installation, and repair of heating, cooling, water heaters, boilers, heat pumps, geo-thermal, mini-splits, generators, humidifiers, and air cleaners.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

2%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8312 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 276-300 of 312 reviews

Bekki B.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Great customer service, friendly and informative. Will call again next time we need service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Reed B.
07/2015
3.0
heating & air conditioning/hvac
  + -1 more
Ok.
Description of Work: Serviced HVAC.
Rating CategoryRating out of 5
$80

Harold K.
06/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Took out old a/c and replaced with new unit. They were very informative, honest, and professional.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Ken L.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: i had been told my gas furnace is 19 years old I should consider replacing it. Hager Fox inspected the furnace & found it in good condition. They said I should consider replacing it when the heat exchanger fails. Otherwise it is OK at this time. They gave me replacement prices, but did not recommend replacing it now. It seemed like a balanced appraisal & good advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Calvin D.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5

Julie P.
04/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They never returned my initial nor follow up message
Rating CategoryRating out of 5

David T.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tech came out to check out my central air system. Service was scheduled for PM. He called at 3:30 to check I was home and arrived 10 minutes later. He was professional and thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Maraloy T.
04/2015
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

brenda S.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned my furnace. He was very thorough and professional. I would definitely hire HF again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Bonnie L.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace tune up. Friendly. Professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Aric D.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The service technician found a leak in my air conditioner unit and fixed it for me. They do my service checks every year and are very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Rebecca C.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Mark C.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We have a rather complex hot water system that provides hot water for the household as well as hot water for a floor heating system. They provided prompt next day service. Brought in a qualified team to overcome issues encountered all for the bid price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

William H.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Russ B.
10/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: Fine, as expected.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$80

cynthia C.
10/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Erica Z.
09/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dusty M.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Good
Description of Work: Air Conditioner Tune-Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Byron P.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A/C tune up.
Rating CategoryRating out of 5
Yes, I recommend this pro

Katherine P.
09/2014
4.0
heating & air conditioning/hvac
  + -1 more
good
Description of Work: furnace inspection

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

E. S.
08/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: Purchased an AC tuneup through Angie's list. Very impressed with Hager Fox. Explained everything he did very thoroughly. Will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

dan D.
08/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

Linda D.
08/2014
4.0
heating & air conditioning/hvac
  + -1 more
See above
Description of Work: I bought a $79 ac/check because the air had stopped blowing cold air. I was told unless I upgrade to the $99 a/c the service call would be over a week. Being homebound. I opted to pay the additional funds to have the tech come the next day. The technician arrived on time,did the 10minute evaluation and told me I needed a new part. I asked if I had stuck with the$79 review would he have caught the problem. He responded yes. I then asked him for the cost of the part. He responded 180 installed. I could see he wasn't going to tell me so I told him to install. It took him 7 MINUTES TO FINISH THE ENTIRE JOB. Once I settled up he told me that I needed a new filter asap. I hit the roof. U mean I give u $300 for less than 20minutes work and you can't give me a paper filter? He reluctantly did. I understand the principles of business but the profit made me feel as tho I was ripped off. I will never use this company again.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$300

John J.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The technician came to do a standard checkup. He did his work quickly and efficiently, cleaned the unit out (there was apparently a mouse nest in the exterior A/C box) and advised us to do frequent checkups based on the age of our A/C (15 years). All-and-all, excellent professional service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Hager Fox Heating & Air Conditioning Co
Thank you! We're glad you shared this information. Tune-ups should be performed annually for all furnaces and air conditioners - Especially units that are nearing the end of their normal life-cycle of 15-20 years. We appreciate the review! ~Hager Fox

Gail K.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new high efficiency A/C and furnace. Very professional, great price for what we got. Installation completed in less than 6 hrs. Very happy with units and they are working wonderfully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Hager Fox Heating & Air Conditioning Co
Wonderful! We appreciate your business and the kind review! ~Hager Fox

Contact information

1435 Diamond Reo Way, Lansing, MI 48910

http://www.hagerfox.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Electrical,
Generator

FAQ

Hager Fox Heating & Air Conditioning Co is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Hager Fox Heating & Air Conditioning Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Hager Fox Heating & Air Conditioning Co offers free project estimates.
No, Hager Fox Heating & Air Conditioning Co does not offer eco-friendly accreditations.
Yes, Hager Fox Heating & Air Conditioning Co offers a 2% senior discount.
Yes, Hager Fox Heating & Air Conditioning Co offers emergency services.
Yes, Hager Fox Heating & Air Conditioning Co offers warranties.
Hager Fox Heating & Air Conditioning Co offers the following services: Residential and commercial installation, and repair of heating, cooling, water heaters, boilers, heat pumps, geo-thermal, mini-splits, generators, humidifiers, and air cleaners.

Contact information

1435 Diamond Reo Way, Lansing, MI 48910

http://www.hagerfox.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM