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Hager Fox Heating & Air Conditioning Co

Heating and Air Conditioning, Water Heaters, Electrical,

About us

Hager Fox Heating & Air Conditioning, A Randazzo Heating and Cooling company, is proud to be your complete source for all your heating and air conditioning needs. With over 75 years of servicing the Greater Lansing Area, we have built a reputation for solid, dependable service. Whether you are looking for the most efficient gas furnace or air conditioners, or indoor air quality improvements or water heaters! The team at Hager Fox can help you select and install with unrivaled attention to detail.

Business highlights

83 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial installation, and repair of heating, cooling, water heaters, boilers, heat pumps, geo-thermal, mini-splits, generators, humidifiers, and air cleaners.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

2%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8312 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 26-312 of 312 reviews

Larry S.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
The installer was on time and did an excellent job!! They are the bet!
Description of Work: Remove old furnace and install new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Nicholas W.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Hager Fox showed up on time, performed an annual tune-up for my air conditioner and got it working again. The problem with it not turning on turned out to be a loose wire in the circuit breaker - probably the result of some electrical work I had in the winter. The Hager Fox technician was dilligent, professional, and explained the work he did well.
Description of Work: Air coniditioner tune-up and repair. My air condition would not turn on and it needed an annual tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael S.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Everyone from company brought their A game. Top tier work by Joe, the sales rep and Eric & Tom the technicians who installed the new units and removed the old. Their work is spotless.
Description of Work: Installed new furnace and a/c.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,100

Francine L.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have a contract for about $360 a year.
Description of Work: They came for routine maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Marchelle S.
07/2017
5.0
air duct cleaning
  + -1 more
The technician was on time and reasonably priced. They dryer hose was coiled up so lint was not passing thru. Good thing we had the done because we potentially could have had a dryer vent fire.
Description of Work: Replaced dryer vent hose and corrected to proper placement from previous install by another company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael B.
07/2017
3.0
electrician
  + -1 more
I called for an appointment to get the work done. They said they would get back with me. Never did. I called again a month later and finally got an appointment. They couldn't keep it do to the fact that the man who does that work was injured and couldn't work. A month later they did the work. They did a good job. So I asked them to do some more work in a different area. They said they would call me. No call. I called twice more; no answer; left a message; no return call.
Description of Work: Power pole meter connection rewired and replaced.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
3.0

$550

Response from Hager Fox Heating & Air Conditioning Co
I am sorry you had a bad experience. it sounds as though this is electrical work and is likely Hager Fox Electric you are leaving this review for. We are Have Fox Heating and Air Conditioning and have no connection with Hager Fox Electric other than name. You can contact them at 517-482-5500.

Barbara O.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Even better than I'd expected. Technician was friendly, helpful, and efficient.
Description of Work: Annual checkup of air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$84

Sara V.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was a brand new furnace that they had just installed. For some reason the blower motor went out They came out and fixed it just like they promised they would. They stuck by their product. There was no charge because they had just put in a new furnace since it was only 6 months old, there was no charge.
Description of Work: They changed the blower engine of our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tonya J.
06/2017
4.0
heating & air conditioning/hvac
  + -1 more
I was expecting the serviceman to arrive after 4 p.m., as requested over the phone. Due to the technician not arriving by 4:30 p.m., I contacted them and the representative indicated that they do not provide appointment times. However, I wish this point would have been stated when I initially called. He arrived after 5 p.m.and was detailed in his review of my unit and left around 6 p.m.
Description of Work: I had an annual heating/cooling unit cleaning and review.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

timothy W.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Here on time, completed work in less time than estimated. Very Professional.
Description of Work: Remove & install NEW furnace, A/C Humidifier, and Thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,415

judy F.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent and professional service beginning with the salesman to the installers and to the last technician who set our Wi-Fi thermostat. Very impressed with how polite and considerate this company is and in getting the job completed in one day. The installers/technicians took their time to answer any questions we had and to instruct us on the usage of the equipment that was installed. It was a long day for the crew; yet, they completed the job with a smile and never a grumble.
Description of Work: FURNACE and AIR CONDITIONER REPLACED

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angelika D.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great! Sales rep. came to house to assess & recommend a few different options. Sales rep had been a service technician for a number of years which proved only too valuable, unlike another sales rep. who had no experience in the field.
Description of Work: Replaced existing gas furnace and A/C/ with new system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,400

Christopher M.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Fantastic. I will definitely be using Hager Fox in the future.
Description of Work: Switched from propane to natural gas. They capped off gas line at house and ran line from meter to basement. They also added a line for our future gas dryer. As well as ordered/installed new fitting on hvac for natural gas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Dianne W.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Junior was on time and worked efficiently and professionally to install heat supplies and cold air returns to 3 rooms in our basement.
Description of Work: Install duct work for heat and return air into new bedroom and bath in basement from existing trunk lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$840

Wendy W.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were excellent. Five stars, A plus rating. The guy pulled it apart, and said this is why you can't repair it, it was all corroded. The guy was nice, and no pressure. He came, looked at it, pulled it apart, see what is all going on. Saw all the corrosion, and rust. They were really great. Both guys were really nice. Absolutely. Even when you call the office, they were professional, and kind. Which is important when you make contact. I see a lot of Hager trucks in my area. Which is why I called them, plus they were rated so high on Angie's List. They originally installed my furnace back when my house, so they knew what they were doing.
Description of Work: Repaired the furnace.
Rating CategoryRating out of 5
Yes, I recommend this pro
$79

Kurt G.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
Furnace failed Sunday am, service rap arrived Sunday afternoon. Tech came Monday to measure. New furnace installed Tue by 2:30pm.
Description of Work: Replace old furnace.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Karen C.
01/2017
4.0
heating & air conditioning/hvac
  + -1 more
The furnace hasn't broken down in the last year or two. Don't remember anything outstanding or negative, they were just okay. They did a good job and no reason to say they are outstanding and no reason to criticize them either.
Description of Work: I use Hager Fox Heating & Air Conditioning Co for heating and a/c services. They furnace tune up.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Michael R.
01/2017
5.0
air duct cleaning
  + -1 more
Junior spent the entire day cleaning our air ducts. He was extremely thorough and professional. Hager Fox is not the cheapest option available, but I'm convinced the quality of the job was worth the extra money.
Description of Work: Air duct cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$640

Sara V.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Went smoothly and they even worked around our pets
Description of Work: The quoting process was easy and they did a great job installing our AC/Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ASHA K.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Their service was very good. The service guy that came here explained everything well. No complaints so far. Good one to choose.
Description of Work: Annual furnace tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Doug N.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Compete furnace removal and new install. Install took about 7 hours. Job looks very complete. New furnace works fantastic. Very impressed with this company's employees. Furnace tech said he has 27 years in with this company. That in itself says something.
Description of Work: Furnace replacement. Sales person knew his stuff and gave me options. Provided cost benefit analysis of each furnace efficiency. Installer was courteous and very mindful of not tracking dirt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,350

Mary F.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Wonderful! On time prompt service, courteous service service, job was completed in single day. Work was efficient & neat. Work area completed cleaned up when finished.
Description of Work: Furnace install. Remove old furnace. service humidifier. Install new furnace, adjust duct work as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Chris Z.
12/2016
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Went very well, salesmen and installers were prompt and honest, price was more than fair.
Description of Work: Replaced furnace some duct work and water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Sandra F.
11/2016
4.0
heating & air conditioning/hvac
  + -1 more
They are very popular in my town. We have used them before. It was more than I wanted to pay. They are the only ones I know and I turn to as far as my heating and cooling.
Description of Work: Installed a new thermostat and a new motherboard installed on my furnace.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

June M.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
Denny was very efficient, respectful, and answered any questions I had.
Description of Work: Furnace check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1435 Diamond Reo Way, Lansing, MI 48910

http://www.hagerfox.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Electrical,
Generator

FAQ

Hager Fox Heating & Air Conditioning Co is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Hager Fox Heating & Air Conditioning Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Hager Fox Heating & Air Conditioning Co offers free project estimates.
No, Hager Fox Heating & Air Conditioning Co does not offer eco-friendly accreditations.
Yes, Hager Fox Heating & Air Conditioning Co offers a 2% senior discount.
Yes, Hager Fox Heating & Air Conditioning Co offers emergency services.
Yes, Hager Fox Heating & Air Conditioning Co offers warranties.
Hager Fox Heating & Air Conditioning Co offers the following services: Residential and commercial installation, and repair of heating, cooling, water heaters, boilers, heat pumps, geo-thermal, mini-splits, generators, humidifiers, and air cleaners.

Contact information

1435 Diamond Reo Way, Lansing, MI 48910

http://www.hagerfox.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM