Hager Fox Heating & Air Conditioning Co

It was fine. They just charged me the $79 deal.

It went very smoothly. The technition arrived within 5 minutes of his estimated time, he was very polite. He preformed the a/c tune up and inspected the heating system. He checked both the ventilation equipment in our basement and the a/c unit outside. He was very efficient and knowledgeable.

Team arrived on time, got right to work. Kept me informed of progress through out, cleaned up. Small issue - due to old age of house, was dealt with promptly at no additional charge. A great company!!

They sent a technician within 2 hours of calling Hager Fox. I was impressed with the technician. Tim D. really knew what he was doing. He explained things to me while he worked. He was very professional and I was very thankful they took care of my a/c within a few hours of calling them :)

Joe Kinney, the sales person, was professional and scheduled replacementg of my furnace around my schedule. Installer, Tyler, was professional and thorough.

They had a hard time getting our furnace repaired. It took them going out. I think it was more about design process. I think there was something like installing and disposing, they put out to change things. The manufacturer had one of those things and said that they needed to do something different what they be normally doing. I think their price is right in line. They were always nice people and courteous.

Initially, I received a call to reschedule as the outdoor temperature was too cool to do the tune-up. When it became warmer in the afternoon, the serviceman called to say that if I was still interested, they could complete the tune-up. I agreed and they arrived quickly. All work was done quickly and neatly.

The guy was here right on time and got right to work. He had to redo all the cables to put the ac in a new spot. He did a great job. It looks very nice. I have always used Hager Fox. They are very friendly, polite, punctual, reasonable and trustworthy. What more can I say? I would certainly use them again.

Initially I took advantage of the $79 special for cleaning our Furnace. Tim was on time and very professional. He cleaned the furnace thoroughly and replaced a tube that was leaking and corroded at no additional cost. While he was there he informed me of a recall of the heat exchanger. The next week Tim returned to replace the heat exchanger. It took him several hours of work and I was only charged $225. I will definitely be calling Hager Fox for all my HVAC needs. I can't afford not to.

Mr. Kempton was very knowledgeable and professional. He found the problem that the two previous techs couldn't find.

The crew from Hager Fox was exceptional. They arrived promptly at the scheduled time and took time to go over the work order with me to make sure that both they and I understood the work to be done. Arnold was the sales rep and he took the time to thoroughly assess our current systems and discuss our needs and plans so that the new heat plant would serve our needs well into the future. The install crew consisted of Angelo, Erik, and Ty. They were professionally dressed and neat in their appearance. Each presented ID took time to introduce themselves and tell me what they would be doing. They were assisted at different times by additional help who came when needed or called to assist with various aspects of the job. At the end of the day you couldn't tell that they had been there other than the new equipment. They spent considerable time making sure that the new equipment would work and that in the end it wouldn't take any more space than needed. They conferred with others as needed with regard to an issue with the exhaust on the water heater, and kept me informed of the difficulties they were encountering and possible solutions. Arnold called during the day to inform me of needed changes and to check on my satisfaction with the progress. Although the job ended up being more difficult and taking longer than they originally estimated, they all remained cheerful and professional throughout the day. When all the work was done Angelo and Eric took the time to walk me through the new equipment, explain its operation, and answer all my questions. Job well done!

The HVAC maintenance man from Hagar Fox took a moment to look at our "broken" garage door opener. He very quickly ascertained that a broom was blocking the electric eye and moved it out of the way. I was able to cancel a service call for a door repairman, probably saved a large chunk of money. Hagar Fox has performed furnace checks for us for probably over 20 years. They not only clean and tune up, they give tips on efficient HVAC operation.

The service went well. They recommended that I have some electric work done. The workers are very friendly and professional. They showed up exactly when they said they would. It took one guy forty-five minutes to fix. They found the part that was less expensive then everywhere else.

It went on great. They showed up on time. I was happy with them and had no problems at all.

It was fine. I had to pay extra for the repair. The cost seemed very reasonable. I don't remember there being any problems. I think the responsiveness was good.

Some issues with agreed products and what was put in. They stuck to their word and discounted the difference.

Very good - quality job - done in time frame specified.

1. Purchased furnace and air conditioner from Joe Kinney. Best salesman in town. Very honest and friendly. Easy going and will stop to answer questions. This is very important 2. On 1/09/2015 Matt and crew came at 8:00 and installed heat duct opposite my air return. They were on time and worked until noon and took lunch for 30 minutes and were back working and did not stop until job was complete after 4:30. They were very professional 3. Two stayed in basement and installed furnace and heat duct. The third person installed air conditioner. They have to come back in April and finish with the air conditioner. 4. I would recommend Hagar Fox to anyone.

Excellent service, very professional. Will use in the future. Started as a furnace tune up which was completed quickly, and I asked if they could look at my humidifier attached to the furnace. For a small additional fee ($30) they looked at it, found it was plugged, fixed it and put in a new filter - replaced the one i had which was the wrong filter and replaced with the correct filter which the technician had on hand. Both furnace and humidifier working great.

Very professional. One thing I needed they did not provide but gave me the name of another vendor who would help me.

The serviceman called ahead to make sure that I was home and ready for him to do the work. He came in and used booties to make sure that his shoes did not leave snow or mud on the floors. He worked quickly and quietly to make sure that everything was operating correctly. He adjusted the bulbs in the air sanitizer so it functioned again. Once the work was completed, I presented the Angie's List coupon and he sent me an email confirmation.

What stands out is their honesty, promptness and the work performed -- meaning the installation. They are easy to work with. I chose the higher bid because of the reputable service they had. I would say that their price is basically the same as any other reputable service. I could get a lower price at, probably, individual heating and air services, but they don't have a lot of overhead.

We had them around forever and they did good work.

Very professionally done, including sizing, unit selection, and installation. Boiler came in about a week later than anticipated, but was promptly installed. The price rating of B could be an A - all boilers are expensive. Installation and support are key for a new boiler and Hager Fox has a great reputation.

Arnold gave us a furnace quote. The installers were prompt, efficient & took time to answer questions, as well as share a few stories we had in common. Our tech to tune the A/C was Todd, and we had belly laughs talking with him. As a former teacher, Todd described how much he hated school & how much Hager Fox had done for him once he got through trade school. Other co-owners in our condo complex are very satisfied with Hager Fox too!