When they came they discovered they did not have the right plug replacement - they were great and came back the next day with the new plug and the unit was able to be installed. We were leaving for vacation and needed to do laundry before leaving. They were so accommodating and responsive - we will definitely have them do any electrical work in the future.
Description of Work: when installing our new washer/dryer combination unit Best Buy discovered that the plug needed replacing. Called several places and none of them had openings for a month. Called Hager Fox and after hearing that the new unit was being delivered the next day said they would send someone out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jerry B.
11/2016
4.0
heating & air conditioning/hvac
 + -1 more
It was fine
Description of Work: Furnace Repair
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$95
Carlene L.
07/2016
5.0
electrician
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Elizabeth M.
03/2016
5.0
electrician
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark K.
01/2016
5.0
electrician
 + -1 more
I talked to the owner of the company over the phone prior to the service. He was very professional and helpful. He gave me confidence that he understood the electrical issue that was occurring and could resolve the problem. He scheduled an electrician to come to the house and gave me an estimate for the work. The electrician arrived on schedule. He was very professional and knowledgeable, and resolved the issue within a short period of time. The cost was in line with the estimate and reasonable. I am very pleased with the service.
Description of Work: Fixed an issue related to electrical outlets in the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$92
Sandra T.
12/2015
5.0
electrician
 + -1 more
unknown
Description of Work: purchased a complete new heating system including first time ever having duct work put into this 115 year old house. 2 men did the entire job over several days. They were very nice and professional. Great company.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Erich D.
12/2015
5.0
electrician, heating & air conditioning/hvac
 + 0 more
unknown
Description of Work: Installed new full house humidifier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kim R.
11/2015
5.0
electrician, heating & air conditioning/hvac
 + 0 more
unknown
Description of Work: installed a new boiler system, sales person was very nice, dressed professional. Estimate was the in the middle of 3 estimates received. installed within 2weeks time took only 2 days. |very happy thus far with overall experience.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,600
Mike F.
09/2015
3.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: They did a fall tune up on my furnace.
Rating Category
Rating out of 5
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$79
Mark C.
07/2015
5.0
electrician, heating & air conditioning/hvac
 + 0 more
unknown
Description of Work: They replaced a complex hot water system that acts as in floor heating system as well as household water. They had an estimator out within 3 hrs and the unit replaced next day. Did a GREAT job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$2,400
Joe G.
09/2014
5.0
electrician
 + -1 more
unknown
Description of Work: Inspected and repaired ground fault circuit after lightning strike. Installed new ground fault plug outlet. Service was very quick, 15 minutes. Completely fixrf the problem. Electrician was very knowledgable.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$92
Karen M.
02/2014
5.0
electrician, generator service
 + 0 more
They replied very promptly to my request for an estimate. The salesman was very knowledgeable and patient and answered all of my questions. The generator was installed the next week. Everything went well with the installation, and they cleaned up after they were finished. All of the workers were very polite and also answered my questions. The price is high, but is similar to what other companies are charging. I consider it expensive peace of mind. We lost power this morning, and the generator started right up. I was thrilled!
Description of Work: Installed a whole-house generator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary Beth B.
01/2014
5.0
electrician
 + -1 more
During the week of December 23, 2013, mid-Michigan was hit by a massive ice storm. Approximately 40% of the households in the Lansing area were without power afterward. Our entire neighborhood was dark for a week. Because of the massive damage, I had trouble getting any electrician to come look at the mast for the power lines to my house. Most electricians said they had 1-week waiting lists. Mr. Hager was able to come to my house the day that I called. He told me what he'd do to repair the mast and said he could do it within a couple days. He repaired the mast within 48 hours. Eventually the power company restored power to our neighborhood. This included attaching the power lines to the mast that Mr. Hager had repaired. We encountered no problems. And Mr. Hager's bill matched his estimate. I was grateful to have found Mr. Hager. It was one of the few happy outcomes in a frustrating week.
Description of Work: The mast for power lines to my house was ripped down during a massive ice storm. Mr. Hager arrived earlier than he said he would (a good thing!), gave me an estimate, and later repaired the mast.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Barbara K.
01/2014
5.0
heating & air conditioning/hvac
 + -1 more
Called the company that did the installation, heard back from them 48 hours later. My neighbor had called Hager-Fox, gave them my name also, and the furnace was back on in 2 hours. Hager-Fox will be my first choice for service in the future!
Description of Work: .needed my furnace hooked back up after a rewiring to use a generator during a recent icestorm
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Gary O.
06/2013
5.0
electrician
 + -1 more
It way okay; not great but not bad either. They did the job in a more or less timely fashion.
Description of Work: They replaced two ground circuit breaker outlets and one ourdoor outlet added.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ELIZABETH S.
09/2012
5.0
electrician, heating & air conditioning/hvac
 + 0 more
Hager Fox has helped me in the past, and I called them when I needed help in my new home. They provided a prompt estimate, and installation. They were very patient with me and my questions. I asked for an air conditioner for my upstairs bedrooms. This house has a hot water heating system. They were able to install a system in such a way that the whole house felt cool. This was the hottest summer on record. I appreciated their expertise and professionalism, and their ability to help me have a cool home.
Description of Work: Installation of a split system air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Kristina Z.
12/2011
5.0
electrician
 + -1 more
$
Description of Work: They did three jobs in my house within the past two months. I first contacted them about an electrical outage in an upstairs bedroom. They sent someone out the next day and got it working and advised me of options to avoid further problems. The upstairs wiring is old and couldn't handle all of the appliances/devices that were in use. I decided to have them install a dedicated line for an electric heater and was very pleased with the work. The electrician talked through the pros and cons of bringing the line up through interior walls or outside along the siding. I went with the exterior option and he ran it along the gutter so that, once painted, it won't be noticeable at all. He was attentive to those kinds of details. The third time, I had them install some light fixtures. I have been impressed with their service: very professional and clean, work completed in a timely manner, attention to details, and everything works perfectly. I think the price is very reasonable for the amount of time it took to do the work and the quality. The cost of installing the light fixtures isn't included since I haven't been billed for that yet. I will definitely use them again! I got an answering machine when I called for service and they called back within a couple of hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$560
Donald C.
08/2011
5.0
electrician
 + -1 more
John Fox is the owner. I don't remember what I paid for the last service. They were responsive and I never had any problems with their work. I would use their services in the future too.
Description of Work: We used the services of Hager-Fox Electric Co about a couple of years ago for some electrical work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
keith B.
03/2011
5.0
electrician
 + -1 more
I called them, they were prompt in getting back to me. The technician that came out was courteous and helpful and I was 100 percent pleased with their work.
Description of Work: They came out and found the problem and fixed it, I was very satisfied. They went to my fuse box and found a short on the buff and it had been shorted and was all corroded. They took that out and put a new one in and I was fine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Ira P.
10/2010
4.0
heating & air conditioning/hvac
 + -1 more
They were quick with giving me a written quote. They didn't do a heat loss study. The person that I did buy from did a heat loss study. It looked to be a good furnace. I asked them to re-quote it at a higher BTU rating. They were willing to do that, but I was concerned that they hadn't done that in the first place.
Description of Work: I got a quote from Hager Fox Electric for a new high efficiency furnace.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,300
Jill B.
08/2010
5.0
electrician
 + -1 more
Nothing person, but I did not use this company.
Description of Work: While I did consider this company to help with a home renovation. I opted to go with a different company.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
David S.
08/2008
5.0
lighting, ceiling fans
 + 0 more
They were wonderful, they were very professional, they were very clean and tidy, and there prices were very reasonable.
Description of Work: They installed our light fixture in our bathroom and also some fan parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JULIE L.
05/2008
5.0
electrician
 + -1 more
They do very good work and their pricing is competitive. Extremely punctual and professional.
Description of Work: Electrical work for kitchen remodel.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Electrical,
Heating and Air Conditioning,
Generator,
Ceiling Fans,
Lighting
FAQ
HAGER-FOX ELECTRIC CO is currently rated 4.9 overall out of 5.
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
HAGER-FOX ELECTRIC CO accepts the following forms of payment: Check
Yes, HAGER-FOX ELECTRIC CO offers free project estimates.
No, HAGER-FOX ELECTRIC CO does not offer eco-friendly accreditations.
No, HAGER-FOX ELECTRIC CO does not offer a senior discount.
No, HAGER-FOX ELECTRIC CO does not offer emergency services.
Yes, HAGER-FOX ELECTRIC CO offers warranties.
HAGER-FOX ELECTRIC CO offers the following services: Electrical contractors: residential and commercial work: parking lot lighting, installation and repair